Insor, steps from Alexanderplatz, offers a comfy base for city exploration. Guests enjoy in-room WiFi, express check-in, and luggage storage. The multilingual staff consistently earns positive reviews from visitors.
Located in Friedrichshain, a neighbourhood in Berlin, Insor is in the entertainment district and near a metro station. East Side Gallery and Berlin TV Tower are notable landmarks, and travellers looking to shop may want to visit Hackescher Markt and Friedrichstrasse. Check out an event or a game at Uber Arena, and consider making time for Zoo Berlin, a top attraction not to be missed. Visit our Berlin travel guide
Check-in start time: 2 PM; check-in end time: 8 PM
Express check-in available
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 30 kg per pet)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 9.9 per night.
Cots (infant beds) are available for EUR 9.9 per night
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
An effective city/local tax rate of 8.025 per cent will be charged
We have included all charges provided to us by the property.
Optional extras
Pet fee: EUR 10 per pet, per day
Service animals are exempt from fees
Crib (infant bed) fee: EUR 9.9 per night
Rollaway bed fee: EUR 9.9 per night
Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Only registered guests are allowed in the guestrooms
Property is also known as
Insor Hotel
Insor Hotel Berlin
Insor Motel Berlin
Insor Motel
Insor Berlin
Insor Berlin
Insor Pension
Insor Pension Berlin
Frequently asked questions
Is Insor pet-friendly?
Yes, Insor allows cats and dogs (limit 1 total) with a maximum weight of up to 30 kg per pet. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.
How much is parking at Insor?
There is free parking nearby.
What time is check-in at Insor?
Check-in start time: 2 PM; check-in end time: 8 PM. After-hours check-in is not available.
What time is check-out at Insor?
Checkout is at noon.
Where is Insor located?
Located in Friedrichshain, this pension is 0.7 mi (1.1 km) from Boxhagener Platz and 2.5 mi (4 km) from Alexanderplatz. Velodrom and Oberbaum Bridge are also within 2 miles (3 km). James-Hobrecht-Straße Tram Stop and Proskauer Straße Tram Stop are within a 5-minute walk.
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Reviews
Insor Reviews
6.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2
Cleanliness
7.8
Location
5.6
Staff & service
6.0
Property conditions & facilities
Rating 10 - Excellent. 2 out of 78 reviews
10 - Excellent
2
Rating 8 - Good. 33 out of 78 reviews
8 - Good
33
Rating 6 - Okay. 23 out of 78 reviews
6 - Okay
23
Rating 4 - Poor. 11 out of 78 reviews
4 - Poor
11
Rating 2 - Terrible. 9 out of 78 reviews
2 - Terrible
9
Reviews
6/10 Okay
Henrik
31 Oct 2023
Liked: Cleanliness, room comfort
Ringing church bells
If you like to sleep in, this is not the place for you. The Church just next door rings it bells every half hour from 8 am. Other than that it’s nothing special but also nothing really to complain about.
Die Matratzen waren durch ich lag direkt auf der Sprungfeder und das Kinderbett wölbte sich nach unten durch.
Die Ablagen waren fleckig und mit Glasrändern verseht. Es war bitter kalt, da die Heizung aus war. (Im Bad gab es gar keine Heizung) Die Rollläden mussten wir geschlossen halten, denn die Möglichkeit bestand, dass jemand durch die nicht mehr richtig abschließbaren Fenster reinkommt (die Zimmer sind direkt im Erdgeschoss, dementsprechend auch laut nachts) Der Checkin ist nur zu bestimmten Zeiten möglich, ansonsten ist abgeschlossen. Wir sind nach der ersten Nacht in ein neues Hotel für nur 10€ mehr.
zhutkij zapax hlorki v nomere,pruzhini v matrasah zhivut v vashem tele,foto etogo nomera! / no ono daleko ot dejstviteljnosti/ tam vsje sero i ne ujutno. tam netu etix zanavesok,mezhdu oknami stoit uzhasnaja tumbochka s tv, ne sovetuju za eti denjgi+oplatu trebujut nalichnimi,kartochkoj rasplatitsja nevozmozhno.
Einfaches aber ausreichendes Zimmer... leider mit nicht wirklich viel Tageslicht, aber wenn man nur zum übernachten da ist, vollkommen zu empfehlen. Vor allem die Lage mitten in der Mitte von Friedrichshain ist super!
Pas de réception: à 10h nous avons attendu pour déposer notre bagage avant le checkin et c’était impossible .
La chambre très grande et très propre mais la literie est très ancienne et les matelas à ressorts qui sont vieux de 20 ans .
Personne ne parle anglais sur place .
Rapport qualité prix ok
Nincs fűtés a hotelban a szobában 11-12 Celsius fok van!
Gábor
6/10 Okay
El, Switzerland
25 Sept 2017
2 days in Berlin
The hotel-pension itself is very well situated, the room was clean, but still noisy (I guess because of the other people staying there).
Only problem: I didn't receive any information about the check-in time. I arrived to find the place closed.
So yes, it was annoying at that moment. In particular because I was thinking I was going to an actual hotel. Besides that, the price is very correct for that situation in the city, lots of cool café/bars nearby.
Bra läge och trevlig personal. Speciellt en tjej vid namn lidya gjorde vår vistelse utmärkt och hjälpte ofta till. Annars är hotellet väldigt enkelt men bra för sitt pris och med tanke på sitt läge. Nära U-bahn och några få stationer från Berlins "mitte" (centrum).
Die Empfangsdame war sehr behäbig...war nicht in der Lage, sich von ihrem Stuhl zu erheben. Ansonsten war das Zimmer sehr spartanisch und lieblos eingerichtet. Der Fernseher hatte nur zwei Sender. Im Bad gab es nicht einmal eine Ablage...das Waschbecken war sehr, sehr klein und der Seifenspender hing schief in der Wand uns war defekt.
The hotel was a bit of a disappointment. The mattresses were very uncomfortable and the pillows thin. The walls were chipped and the bathroom was a bit shabby. The shower, though, was great, as was the water pressure that came from it. The wifi worked great throughout our stay.
Our room was right next to the church which would chime every hour and half hour through the day. I believe it stopped between 23:00 and 08:00 in the morning, so if you want to sleep between those hours (and I guess most people do) then this is fine, but for us, it was a bit of an irritation.
The location of the hotel though, was central to our decision to stay there. It is quite central and gives very easy access to sightseeing destinations, museums etc in the city centre.
Overall, the presentation of the hotel online is quite far from the reality of our experience and that is why my ratings are fairly low. We have paid the same price for hotels of much higher quality.
Oh, and for English users; there are no tea making facilities in the rooms.
Positive with this hotel is that it's in a good neighborhood and it's cheap. The room was also very large. The hotel is in pretty bad shape though and while we stayed there the wifi almost never worked and the lamp in our bathroom stopped working so we had to take showers in the dark. The room was very cold and the room pretty dirty. Since the reception is never open we never got any help either.
Wir haben Dreibetzimmer reserviert, aber nur zweibettzimmer bekommen.
Der Kopfkissen war total dreckig und stank nach Zigaretten.
igentlich anze Zimmer stank nach Zigaretten, also ganze Nacht müßten wir lüften, daraus sind zwei Erkältungen.
Nie wieder!!!
Tutto sommato non èstato male, una pecca, ma credo sia una caratteristica di Berlino, i cuscini alla tedesca, improponibili, il lavandino davanti al letto ma Berlino est è così alla fine. Non male il resto, zona ottima
linda
8/10 Good
Verified traveller
10 Jul 2015
Liked: Cleanliness, staff & service, room comfort
Bastante bien
Bien para el precio. Muy fresquito para el calor que hacía afuera, salvo un día en que la señora de la limpieza nos encendió los radiadores y cuando llegamos por la noche parecía el infierno. Zona bien comunicada. El wifi flojeaba en ocasiones.
Good location (near Samariterstrasse U-Bahn station), plenty to see and do in the area (cafés, shops, clubs, parks). Big clean room with '80s furniture (bed could be more comfortable). Reception usually closed but we were free to go out and come back at all times. Wi-Fi worked perfectly well.
First of all, I'd made a poor choice because I chose Insor Hotel which is open only until 8:00pm. Even though I paid for this hotel, I had to go and buy another one... Next day I arrived around 3:00pm and I tried to talk with receptionist but she did not speak any English. She spoke German but I don't. Fortunately, we were able communicate in Russian.
When I get to my room, the room looked like on the photo on the website. The room was fairly clean and specious. There was also a sink in that room. One thing that I don't understand at all is that there was no hot/warm water! Unbelievable... It is almost the center of Berlin, the capitol of Western country Germany, it was 2015 and there was ONLY cold water in my room...
I have to say that I chose this two stars hotel just because on Expedia.com it was stated that they have free parking lot. In fact, they don't provide free parking lot. They ask clients to park the car on the street next to hotel. It is free but it is extremely difficult to find a spot. Since it is for free, everyone wants to park there.
In conclusion, I don't recommend this hotel and next time, certainly, I will go to another hotel.
This was a very nice one with a good location close to the u-bahn and Alexanderplatz!
The rooms were good and the people who worked there were sweet.
The only bad thing about it was that the people who worked there wasn´t really good at english, but apperently German´s aren´t good at english anywhere..!
Für diejenigen die mit einem Hostel bei der Reise rechnen ist es ok. Ich erwartete ein Hotel, also war die Entäuschung RIESIG.
Die Zimmer stinkten nach altem Rauch, ist alles ein Altbau.... Rezeption, wenn man es so nennen kann, nur an paar Stunden am Tag geöffnet. Bei der Reservierung ein doppelbettzimmer gebucht, bei der Ankunft hieß es dann wenn du ein richtiges Doppelbett haben willst musst es als Sonderwunsch angeben und natürlich draufzahlen .... Beim buchen vom Zimmer ebenso angegeben dass wir frühstück haben wollen, gabs dann natürlich nicht....
Ria
4/10 Poor
Pernille
22 Sept 2014
Liked: Cleanliness
Disliked: Staff & service, room comfort
Ikke igen
Det er ikke et sted vi tager hen igen. De tog ikke visa og receptionisten kunne ikke det mindste engelsk så det gjorde det hele noget mere besværligt. Til penge var værelset fint nok. Det var kun til overnatning da vi skulle opleve berlin, så på den måde var værelset udemærket..