"This was our third time staying at this resort because we’ve always enjoyed it. The room was very clean, and the housekeeping staff was excellent—very friendly, professional, and attentive. However, the bar experience was disappointing. The beach bar wasn’t open during our stay, which was a big disappointment. The main bar also had issues with its system being down, and the staff seemed confused most of the time. I asked about the status of my order, and the bartender simply looked at me, said they didn’t have my order, then turned away and ignored me. The order arrived about five minutes later, making the whole situation even more confusing. For a 5-star resort, I expected a much higher level of service. Hopefully, these issues will be improved because we’ve always enjoyed staying here."
Change your mindBook hotels with free cancellation
Be pickySearch almost a million properties worldwide
![[PLACES] Dalmacija by Valamar](https://images.trvl-media.com/lodging/8000000/7700000/7697400/7697399/bfdbe67e_y.jpg)
