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Hotel Ercilla de Bilbao, Autograph Collection

4.0 star property
Breakfast at Bermeo fuels adventures to the Guggenheim Museum Bilbao, while bike rentals invite travelers to discover the city's hidden treasures

Choose dates to view prices

Hotel Ercilla de Bilbao, Autograph Collection offers an upscale retreat in central Bilbao with a garden and vibrant bar. Guests enjoy breakfast at Bermeo, relax on the terrace, and can rent cars or bikes to explore San Mames Stadium conveniently.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available
The current price is Rp3.769.232
Rp4.146.155 total
includes taxes & fees
21 Jun - 22 Jun
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About this property

Hotel Ercilla de Bilbao, Autograph Collection

  • Upscale hotel near San Mames Stadium
  • Located close to Guggenheim Museum Bilbao, Hotel Ercilla de Bilbao, Autograph Collection provides a terrace, a garden and dry cleaning/laundry services. The on-site restaurant, Bermeo, offers breakfast, brunch and lunch. Stay connected with free in-room WiFi, and guests can find other amenities, such as car hire on-site and a bar.
  • Other perks include:
    • Buffet breakfast (surcharge), bike hire and valet parking (surcharge)
    • A lift, concierge services and smoke-free property
    • A reception hall, luggage storage and a 24-hour front desk
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 325 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Bathrooms with separate baths/showers and hairdryers
    • Flat-screen TVs with digital channels
    • Daily housekeeping and desks

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includes taxes & fees
21 Jun - 22 Jun
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 26 for adults and from EUR 13 for children
  • Valet parking fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number H.BI.00575

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Frequently asked questions

Is Hotel Ercilla de Bilbao, Autograph Collection pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Ercilla de Bilbao, Autograph Collection?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hotel Ercilla de Bilbao, Autograph Collection on 21 Jun 2026 start from Rp3.769.232, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Ercilla de Bilbao, Autograph Collection?

Valet parking is available for EUR 25 per day.

What time is check-in at Hotel Ercilla de Bilbao, Autograph Collection?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Ercilla de Bilbao, Autograph Collection?

Checkout is at noon.

Where is Hotel Ercilla de Bilbao, Autograph Collection located?

Located in Bilbao City Centre, this hotel is within a 15-minute walk of Galeria Bay Salt, San Mames Stadium and Guggenheim Museum Bilbao. Plaza Moyua and Azkuna Zentroa are also within 5 minutes. Indautxu Station is only a 4-minute walk and Moyua Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

9.0

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 433 out of 937 reviews
Rating 8 - Good. 340 out of 937 reviews
Rating 6 - Okay. 106 out of 937 reviews
Rating 4 - Poor. 46 out of 937 reviews
Rating 2 - Terrible. 12 out of 937 reviews

Reviews

Verified

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and helpful staff. Nice breakfast and excellent bar selection. Dinner was very good. All of customer facing staff also spoke English. Hotel was in excellent location also.
Stayed 1 night in Apr 2026
Verified

8/10 Good

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and most spoke English. Breakfast was good, bar was excellent, dinner was excellent. The room was clean and about the only thing I didn’t like about this hotel was the shower, which seems insignificant, but water leaked into the bathroom from every shower, which was annoying.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Kelvin

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel in center of historic town, excellent renovation and great staff.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

raymundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service, especially the restaurant staff, was superb.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness
Good location, good and clean rooms
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was my first time in Bilbao and what a great place to stay. The room was beautiful and the bed so comfortable. Breakfast was amazing. Great selection.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like always, Ercilla de Bilbao offers the outmost quality in everything they do. Great beds, excellent room amenities, fantastic service and staff, and good food. We will always be back to Ercilla de Bilbao.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from the top floor were wonderful. Our room met our expectations in every way. The shower was definitely tricky and it was impossible to avert flooding the floor.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone we have met at the property is friendly and helpful!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, great hotel, helpful and friendly.

Great location and hotel. Very helpful and friendly staff.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for many of Bilbao's main attractions. Staff was friendly and helpful.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Layne James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a central part of the city not far fron the plazza moyuo. Easy to get to off the bus from the airport. Also a short 15 min walk to the old town.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Bora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms, great terrace bar with views of the city, excellent staff all over
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Location is wonderful. Worth it for the rooftop restaurant.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Aine

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in an excellent location. Concierge Julia was very knowledgeable and helpful
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Very good location and comfortable
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Jan Amtrup

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its very simple. I stayed at several hotels in Bilbao. 4 and 5 stars all. Ercilla de Bilbao Autograph Collection is the best on all factors. Staff, including even a concierge, and helpful bellboys. Great bars and the rooftop bar will steal your heart away. Two stays for me in this hotel. Best and most central location, quality of rooms are very high and an eye on details. Many things. Best views also in Bilbao. Its an outstanding hotel♥️ I will surely be back one day.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel with a beautiful rooftop bar and great views of the city and surrounding mountains. The breakfast was also very nice but didn't start until 0700 which I suppose is standard in Spain. The rooms are a little date and I didn't have much of a view from my windows but was comfortable still.
Stayed 2 nights in May 2025
Verified

8/10 Good

Reinhold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly personal
Stayed 4 nights in May 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Location location location. Great rooftop bar.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

yokine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are quite nice, they have a really nice terrace and the location is just right around all the shops and restaurants. The only bad thing I can say is the shower head was a little outdated.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had good rooms on the first floor that were quiet and spacious and well-equipped. The rooftop bar was a great place to meet and relax. The hotel was in a good position for exploring the city. The breakfasts were good and the staff were very helpful.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities
Location is very convenient. Walking distance to Guggenheim. Rooms are clean and comfortable. Staff is attentive and friendly. Good value for money.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Felice

Liked: Cleanliness, staff & service, property conditions & facilities
For an international chain, hotel is pretty chill & blends in its environment. Nice comfort & class without cheesy Big Brand touches.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The roof bar was a luxury escape
Stayed 7 nights in Jun 2024