Long Wharf Hotel Guide - 3 Stars Hotels in Long Wharf, New Haven

"Room was clean, bedding had a stain but otherwise pleasant experience!"

"Room smelled moldy"

"Yes"

"satisfied"

"Not quite sure why we had to pay for parking, most other hotels on our journey across the east coast did not require that. Not very clean. TV didn't work, when my daughter called to try to figure out how to fix it she was told it was broken and we'd have to change rooms. Why were we placed in a room with a broken tv? Best I can say, it was servicable."

"The staff told me to ask someone else to refill the coffee station in the lobby. Please don’t play ping pong for refilling the coffee. I am a customer, I am not responsible to ask around for coffee refilling. Just refill it please and be professional "

"Customer service was extremely poor. Rashheda was fabulous getting me in early, but that’s it. The amenities were terrible.. one pack of coffee, one sugar and one creamer and that’s all you get in your room. Are you kidding me? You turn on the heater or the air conditioner it’s so loud that you have to turn it off or you can’t hear the TV… no outlets in the bathroom when you’re getting ready to go somewhere. Extremely poor customer service… people weren’t nice people weren’t helpful. I would never staythere again."

"I wish the restaurant were open 7 days a week. I think it is closed on Mondays and Tuesdays. Our room was clean, just needing a little updating. We've been staying at Wyndham for 16 years and have seen a decline. The food is excellent. Overall, I do recommend it. "

"The TV didn't work, the wifi was in and out, property basic upkeep was deficient including plugs, lighting fixtures pulling from wall. The shouwer handle also pulled out from the fixture which a simple tightening of a set screw would have solved."