Southwest Victoria Hotel Guide - 4 Stars Hotels in Southwest Victoria, Victoria

"Hello, I recently stayed in Room 7 (river view) and unfortunately experienced several issues during my stay. I did report these concerns to reception at the time and was advised they would investigate. I also followed up via email but have not received a response. The main issue was a leak in the corner of the bedroom. Over my two-night stay, I noticed my clothes becoming damp, and by the time I checked out, the room had developed a strong mouldy smell. Some of my clothes were damaged as a result. Additionally, the heater in the lounge area was leaking water, which was running over the TV, creating further concern. Overall, this experience was quite stressful and disappointing. I was advised that someone would follow up with me, but I have yet to hear back. I would appreciate an update on this matter and how it will be addressed. Thank you."

"Nice convenient property and coffee shop downstairs. "

"Basic comfortable room, however no cutlery for eating delivered/takeout meals. Facility clean and inviting. Unfortunately walls are thin and the neighboring room had very noisy guests, who laughed and spoke loudly all night and early the next morning, making it hard to get a good night rest."

"Such great staff at the restaurant. Cindy the manager was so very friendly and happy and welcoming. Fabulous weekend."

"Great experience on all levels, very classy, comfortable, clean and professional"

"Staff was unhelpful during check-in. Did not mention many things - i did not know that breakfast was provided and she was in a rush to get rid of me. No toothpaste or toiletries or microwave. Walls are thin, I could hear my neighbours clearly. Reception is a drive away from room which is not helpful. Room was clean though"

"Our room was very spacious and clean."