Impeccable guest service is the hallmark of every 5-star hotel in Baird. From the moment you enter the lobby, staff cater to your every whim, whether answering room service calls 24/7 or providing in-room massages. On top of that, hotels must feature upscale conveniences to be considered for a 5-star rating. These can include luxury baths, spa facilities, pools, gastronomic restaurants and knowledgeable concierge.