Impeccable guest service is at the heart of every 5-star hotel in Chismena. From the instant you arrive, staff cater to your every whim, whether recommending activities and tours or providing a nightly turn-down service. What's more, hotels have to offer upscale conveniences to qualify for a 5-star rating. These can include luxury bathrobes, on-site spa facilities, swimming pools, gastronomic kitchens and knowledgeable concierge.