In Des Arc, a hotel must provide a certain amount of upscale conveniences to earn 5 stars. These may include on-site gyms, spas and saunas, gourmet restaurants, luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their guest-centric service. You can look forward to things like concierge services, in-room massages and nightly turn-down services. Some may even offer special touches such as welcome gifts.