Flawless guest service characterises every 5-star hotel in Dorchester. From the second you arrive, staff are at your beck and call, whether arranging customised tours or providing in-room massage treatments. Plus, hotels must feature top-rate amenities to meet the standard for a 5-star rating. These can include luxury bath products, spas or saunas, pools, fine dining kitchens and knowledgeable concierge.