In Eldred, a hotel needs to provide a certain level of upscale amenities to be rated 5 stars. These can include on-site gyms, gourmet restaurants, saunas and spas, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their extraordinary service. You can look forward to things like in-room massages, concierge services and nightly turn-down services. Some may also offer special touches such as welcome gifts.