In Garnavillo, a hotel needs to offer a certain level of upscale features to be rated 5 stars. These may include on-site gyms, saunas and spas, gourmet restaurants, premium bedding, luxury bathroom products and more. What also sets 5-star hotels apart is their guest-focused service. You can expect things like nightly turn-down services, concierge services and in-room massages. Some may also offer additional touches such as welcome gifts.