In New Weston, a hotel must offer a certain level of upscale conveniences to earn a 5-star rating. These may include gourmet restaurants, on-site gyms, saunas and spas, premium bedding, luxury bathroom products and more. What also sets 5-star hotels apart is their guest-centric service. You'll enjoy things like in-room massages, nightly turn-down services and concierge services. Some may also offer thoughtful touches like welcome gifts.