In Raysal, a hotel must provide a certain amount of high-end amenities to earn 5 stars. These can include gourmet restaurants, saunas and spas, on-site gyms, premium bedding, luxury toiletries and more. What also sets 5-star hotels apart is their guest-centric service. You'll enjoy things like in-room massages, nightly turn-down services and concierge services. Some may also offer thoughtful touches such as a welcome gift.