In Redfield, a hotel must offer a specific amount of high-end conveniences to earn 5 stars. These can include saunas and spas, on-site gyms, gourmet restaurants, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their outstanding service. You can expect things like in-room massages, concierge services and nightly turn-down services. Some may even offer special touches such as welcome gifts.