In Rigby, a hotel must provide a certain number of upscale amenities to earn a 5-star rating. These can include saunas and spas, on-site gyms, gourmet restaurants, premium bedding, luxury bathroom products and more. What also sets 5-star hotels apart is their guest-focused standard of service. You can look forward to things like in-room massages, nightly turn-down services and concierge services. Some may also offer additional touches like a welcome gift.