São Conrado Hotel Guide - 5 Stars Hotels in São Conrado, Rio de Janeiro

"Amazing property and service! Josiane was really great on taking care of my room! I recommend this property!"

"We had a wonderful experience celebrating my daughter’s birthday in Rio de Janeiro. She chose the Nacional Hotel for this special occasion, and it truly exceeded our expectations. We especially enjoyed the pool, and the staff were incredibly kind and attentive throughout our stay. A special thank you to Diego, who provided exceptional service at all times and made us feel very welcome. My daughter was delighted to find a small birthday cake and a thoughtful greeting note waiting in our room such a lovely surprise that made the celebration even more memorable. Thank you for making this trip so special for us!"

"The property is beautiful. Located right across the street from the beach. The problem is with the staff, they are either incompetent or just don’t care, not all of them, but most. Here is one example..I called for baggage service at 6pm, at 630 after three more calls, my wife and I had to drag 5 bags downstairs (elevators) all the way out to valet. This is not what I would expect for 700$ per night. I have a few more examples like this which has led us to decide never to stay at this property again. "

"We stayed in the executive level so had access to the executive lounge. Which was nice but quite small. The bathrooms were a little old. Some staff were excellent, some not quite so keen to help. Very good breakfasts! The Hilton is quite a big and busy hotel but very well located "

"Staff I would say is the most valuable asset of this place, shout out to Mr. Guillherme, the Tour Concierge, he was always so eager to assist us always with a great smile and we felt he went above and beyond with his service. "