In Steffenberg, a hotel must offer a specific amount of high-end amenities to be rated 5 stars. These can include saunas and spas, on-site gyms, gourmet restaurants, premium bedding, luxury toiletries and more. What also sets 5-star hotels apart is their guest-centric service. You'll enjoy things like concierge services, in-room massages and nightly turn-down services. Some may even offer extra touches like welcome gifts.