Exceptional guest service is the hallmark of every 5-star hotel in Vici. From the moment you enter the lobby, staff cater to your every need, whether offering luggage assistance and storage or providing in-room beauty treatments. In addition, hotels have to offer superior amenities to be entitled to a 5-star rating. These can include deluxe baths, on-site spa facilities, swimming pools, fine dining restaurants and knowledgeable concierge.