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Ulasan untuk Hotel Muisca

3.5 out of 5
Hotel Muisca
Calle 10 # 0 - 47 Bogotá, Centro Histórico La Candelaria, Bogotá

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 113 dari 244 ulasan" "
Penilaian 8 - Bagus. 79 dari 244 ulasan" "
Penilaian 6 - Cukup Baik. 34 dari 244 ulasan" "
Penilaian 4 - Buruk. 10 dari 244 ulasan" "
Penilaian 2 - Sangat Buruk. 8 dari 244 ulasan" "

9,2/10

Kebersihan

8,8/10

Staf & layanan

8,4/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Charles

Menginap 2 malam pada bulan April 2024

4/10 Buruk

Kate

Tidak Disukai: Staf & layanan
I was really excited about my stay here but I was so disappointed! I arrived in Bogota from the US. I was greeted by an older gentleman who acted like I was an inconvenience to him from the very beginning. I speak little Spanish so I just assumed that maybe this was a language barrier, but it was not. I had a friend stop by the hotel with me in the evening to enjoy a beer on the hotel’s roof top (as the gentleman told me I could do). He then proceeds to tell me that I’m not allowed to bring in outside alcohol to the roof deck, only my room. He said that the hotel has a bar and this is a rule. Okay…. I was not aware of there being a bar in the hotel nor that this was a rule. I assumed it was just a cultural difference and said “okay, no problem, we’ll just sit my room.” Then he insisted that my friend could not enter my room because he was not my husband. What?! Sir, this is 2024. Also, is this not a hotel that I paid for? He literally made us leave the deck. He made me feel so uncomfortable that I just went to bed very early. I would have happily spent money at the hotel at the bar if it was allowed. At this point it was nighttime and I was too nervous to go out by myself alone as it is not very safe. So I felt totally trapped. The shower was filthy. Hair was on the walls and on the drain. The bed was horrible!!! I should have just slept on the floor. The breakfast was nice. The hotel was pretty. But I would not stay here again. This gentleman absolutely ruined my stay.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Camilo Garzón pada tanggal 9 Mei 2024
Lamentamos que haya tenido inconvenientes en su estancia. Evaluaremos la forma de manejar este tipo de casos y trataremos de mejorar.Algunas de estas medidas las tomamos para mantener la seguridad de los huéspedes.

8/10 Bagus

Jamil, Coquitlam

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is a very colonial era hotel, beautiful decor and ambience. The location is not bad, night time is a bit scary to go out. The room we had was nice, it was on the first floor. We really enjoyed the garden terrace and the rooftop terrace with a nice view. Breakfast was included and made fresh for you. It would have been nice if all the staff were bilingual in speaking English. Despite the language barrier all the staff were very accommodating, pleasant and friendly. We want to give a shout out to Carlos, Sharon, Claudia and the wonderful cook Angela for a wonderful stay. The taxi driver requested by the hotel did scam us on our way back to the airport, he charged us way to much compared to what the hotel told us.
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Andrew Scott

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
The hotel is super cute the rooms and vibes are really unique. Staff was fantastic and the patio upstairs was an added bonus.
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Ericka

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nos encantó hospedarnos aquí. Tuvimos un buen descanso, lindo ambiente. Y buena comida.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Camilo Garzón pada tanggal 27 Mar 2024
Gracias por sus comentarios y bienvenidos siempre :)

10/10 Sangat Bagus

Adam

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 4 malam pada bulan Januari 2024

10/10 Sangat Bagus

Shiela

Menginap 5 malam pada bulan Januari 2024

8/10 Bagus

Esteban

Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Jean Francois

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023

8/10 Bagus

Naryis

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great location
The hotel is very clean and well-taken care of. The staff was helpful and accomodating. Sound does travel fairly easily in the hotel so just beware of you have an early flight that you would like to get a good night sleep for. Would stay there again
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Alain

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tres bien située à quelques minute de la Plaza Simon Bolivar. Le personnel est sympatique
Menginap 2 malam pada bulan Desember 2023

8/10 Bagus

Tatjana K

Disukai: Kebersihan
Enjoyed my stay in this quaint restaurant.
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Rafael

Disukai: Kondisi & fasilitas properti
Awesome
Great experience, beautiful, location is minutes walk to government buildings and museums.
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Sophie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tres agreable
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Jessica

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I loved the hotel, with its colonial decoration, cozy, clean, the employees were very attentive to the guests and super friendly, delicious breakfast and the alternatives to order food at night were delicious.
Menginap 4 malam pada bulan September 2023

10/10 Sangat Bagus

PAULA ANDREA

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excelente
El hotel muy lindo y excelente atención
Menginap 3 malam pada bulan Agustus 2023

8/10 Bagus

Jason

Disukai: Staf & layanan, kondisi & fasilitas properti
Charming design and great rooftop lounge!
Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Carolina

Bepergian bersama keluarga
Hotel Muisca was everything we expected. A lovely Colonial-era hotel where we were made to feel at home. The staff was always very helpful. Overall a lovely stay and would recommend it to anybody wishing to stay in the area of La Candelaria in Bogota.
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

bertrand

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Como a casa
Mismo commentatio que la Ultima noche. Nos quedamos 3 noches
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

bertrand

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lindo personal, lindo hotel, como à casa
Carlos, Juan Carlos, Claudia, todos son muy simpatico, ayudando, fantastico. A Muisca me siento como a casa. Gracias para to do y hasta luego
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Jessica

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Cozy hotel, staff very friendly, the view in the roof is beautiful.
Menginap 3 malam pada bulan Juni 2023

8/10 Bagus

Guy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Belle décoration de style colonial colombien.
Menginap 1 malam pada bulan Juni 2023

6/10 Cukup Baik

Yassir, Miami

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location if you want to visit the city center. Checkin is slow, always bring your passport. Room was cozy.
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Adriana

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff was very attentive to our every need and was always very polite. We were greeted each time we came back and wished a good day each time we left. The food was always cooked well and the hotel itself was kept clean. The bathrooms are top notch and the wifi is fast. The actual hotel itself is a beautiful old building and is situated excellently to go out sightseeing in the Candelaria. The only issue would be the neighborhood area which is full of trash and grafiti from recent protests, but that is a problem for the local government to solve, not the hotel. Couldn't recomend this hotel enough.
Menginap 2 malam pada bulan Juni 2023

8/10 Bagus

Jaime, Bogota

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Muy buena ubicación
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Chris

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fun and friendly place to stay
Carlos was a great help. Very friendly staff and a delicious breakfast!
Menginap 2 malam pada bulan April 2023

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stunning architectural gem in heart of Candelaria
This hotel is a beautiful representation of Spanish-influenced architecture mixed with Muisca culture. Staff were incredibly helpful, breakfast was delicious and location was ideal for exploring the Candelaria neighborhood,
Menginap 1 malam pada bulan Maret 2023

8/10 Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very pleasant. A historic building located about a 10 minute walk from the historic centre of Bogota
Menginap 2 malam pada bulan Februari 2023

8/10 Bagus

Jürgen

Menginap 7 malam pada bulan Januari 2023

10/10 Sangat Bagus

Luis Arnoldo, heredia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Es un hotel pequeño y acogedor, el personal es muy agradable y cooperador, he estado en 3 ocasiones y volvería a hospedarme aquí. Lo recomiendo.
Menginap 2 malam pada bulan Januari 2023
Tanggapan dari Camilo Garzón pada tanggal 17 Jan 2023
Nos alegra haberle servido. Siempre será su casa :)

10/10 Sangat Bagus

Luis Arnoldo, heredia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Muy romántico, muy colonial, delicado, fascinante, hermoso 😍

10/10 Sangat Bagus

Sandra

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful historical area. The property has an incredible amount of charm.

8/10 Bagus

Hortencia González

10/10 Sangat Bagus

Melanie

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan November 2022

6/10 Cukup Baik

Clement

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Personnel peu souriant, froid, impression de les déranger. Dommage pour ce prix
Menginap 1 malam pada bulan November 2022

2/10 Sangat Buruk

Thomas

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan
Bad hotel.......don't stay here!
I would strongly encourage not staying at this establishment. I have traveled to many countries and all across the US and have never been treated so badly as at this hotel. The decor is charming but the rooms are not as nice as they seem in the photos. But, most importantly, the man in charge made an accusation on the morning after our first night that we had stained the sheets in one of our rooms blue.....the whole sheet! When we pointed out that it is impossible to stain an entire sheet blue, he was rude but backed off. We had rented two rooms. The guests in the second room left later that morning, but again he brought out the sheets to try and get them to pay for the staining. The owner then told our friend that he really didn't like people like us staying at his hotel, which he certainly doesn't need to worry about. It's unfortunate because the hotel it self is not something I would be terribly negative about. It is quirky, but charming, and clean and convenient. Just badly staffed, which obviously comes from the top.
Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari Camilo Garzon pada tanggal 22 Okt 2022
Dear Guest,Our staff were asked for a laudry to clean your clothes with the same stain that the sheets had. On the other hand, our staff were treated with very disrespectful words and treatment that we do not tolerate.We apologize for the inconvenience but we strongly support our staff and wish to state that in no way we will approve of demeaning and disrespectful treatment to our work team.

4/10 Buruk

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kenyamanan kamar
Cosy but very cold.
Veldig koselig lite hotell, pent og med hyggelig betjening. Men! Det er så kaldt og de slår ikke på varmtvannet før på kvelden samtidig som radiatorene er så svake at det ikke blir levende temperatur før på morgenen. Kunne heller ikke dusje på dagtid pga manglende varmtvann pga dette. Endte opp med å bli syk, så jeg sjekket tidlig ut og tok meg inn på et annet hotell.
Menginap 3 malam pada bulan September 2022

8/10 Bagus

MD ALTAF UR

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Pros: Great location, friendly staff, solid breakfast, thematic decor, super comfortable bed. Cons: Rooms are not spacious, cramped with a lot of stuff, and not easy to move around inside the room. Room #11 had only one window that faced the internal corridor. So it had to be shut all the time.
Menginap 2 malam pada bulan September 2022

8/10 Bagus

James

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel was our first experience of both Colombia and South America. Now that our trip is over and I look back, I'm struck that we couldn't have had a more representative entrée into the spirit of this continent - warm and hospitable, even at our 2:30am check in. Our room was small but comfortable and clean. The breakfast was fantastic and the staff were extremely amiable and helpful. Overall, we were only there two nights, but it was a great spot to launch out and explore La Candelaria from.
Menginap 2 malam pada bulan Juli 2022
Tanggapan dari Camilo pada tanggal 26 Jul 2022
We are grateful with your comments. Hope to have you back with us :)

10/10 Sangat Bagus

Cesar, Houston

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location and very friendly staff
Menginap 3 malam pada bulan Juli 2022
Tanggapan dari Camilo pada tanggal 26 Jul 2022
We are grateful with your comments. Hope to have you back with us :)

6/10 Cukup Baik

Luis Alejandro

Bepergian bersama keluarga
Menginap 1 malam pada bulan Maret 2022

10/10 Sangat Bagus

krista

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My son LOVED the rooftop breakfast every morning. The staff were so helpful and friendly. We would definitely stay here again. The only downside was that there is no parking. But really, why rent a car in Bogota??
Menginap 4 malam pada bulan Mei 2022
Tanggapan dari Camilo pada tanggal 26 Jul 2022
We are grateful with your comments. Hope to have you back with us :)

10/10 Sangat Bagus

Andres

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great property...Very Charming....Excellent service.
Menginap 1 malam pada bulan April 2022

6/10 Cukup Baik

Hailey

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, fasilitas
The hotel cleanliness and amenities were what you would expect for this price. However, the woman with glasses working the front desk is one of the most unpleasant humans I have encountered. She would pretend to not understand what you were saying (both English or Spanish) so as to not have to take the time to answer your question. I don’t think she smiled once throughout our stay. Decent location and hotel for a good price, but will not be returning due to the ornery staff.
Menginap 1 malam pada bulan Maret 2022

10/10 Sangat Bagus

PEDRO JOSUE

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Un lugar estrategico, paea conocer, la parte turistica de bogota, de igual forma un lugar seguro para poder conocer
Menginap 2 malam pada bulan Maret 2022
Tanggapan dari Camilo Garzón pada tanggal 29 Mar 2022
Gracias por su amable comentario. Bienvenido siempre :)

10/10 Sangat Bagus

Peter

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A small family-operated hotel of charm and character with a Muisca-theme, with interesting pictures and exhibits like a small gallery or museum. Staff are friendly and helpful (one cold night, they brought us extra blankets and hot-water bottles!). Good 24-hour front door security. We felt safe here. It's an older building, and the plumbing and shower functioned, though not the most powerful. Overall, we were happy to stay here!
Menginap 6 malam pada bulan November 2021
Tanggapan dari Camilo Garzón pada tanggal 30 Nov 2021
We appreciate your comments and we will do our best to solve this issues. Our doors are always open :)

10/10 Sangat Bagus

Dalmarie Anthoria

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was like a journey into a historical past, it was just an amazing experience. The staff was very kind and helpful. I would recommend this hotel to all my friends, and I would definitely stay there again.
Menginap 4 malam pada bulan November 2021
Tanggapan dari Camilo Garzón pada tanggal 16 Nov 2021
We are very grateful and hope to have you back soon

10/10 Sangat Bagus

Yasmin Guadalupe

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My sister and I absolutely loved Hotel Muisca! Specifically, thank you to Carlos who made our stay very comfortable and always went above and beyond to accommodate us! The hotel was beautiful and looked like a little hotel of its own surrounded by the magic of la Candelaria. Bogota is cold, but Carlos made sure that we had our heat and additional heat bottle. Our day staff were great too, they always called us to see if we needed anything before leaving. This was a perfect escape and we couldn't be more thankful for our treatment! Muchas gracias Carlos and staff!
Menginap 6 malam pada bulan September 2021
Tanggapan dari Camilo pada tanggal 14 Sep 2021
Gracias por habernos escogido. Fue un placer atenderlas y esperamos tenerlas de vuelta pronto :)

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice room for a big group.
Menginap 4 malam pada bulan Juli 2021
Tanggapan dari Camilo pada tanggal 25 Agu 2021
Thanks for your comment. Hope to see you back soon :)

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I we pile have liked getting larger towels and when I asked for an extra getting it instead of taking g the one I had away. The water pressure was a bit too weak. They can improve the room lighting
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Camilo Garzon pada tanggal 5 Feb 2020
Thank you so much, we will try to improve with your comments. Hope to have you back soon. Best regards.