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Ulasan untuk Cobblestone Inn & Suites - Boone

2.5 out of 5
Cobblestone Inn & Suites - Boone
1900 Lakewood Dr, Boone, IA

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 173 dari 281 ulasan" "
Penilaian 8 - Bagus. 79 dari 281 ulasan" "
Penilaian 6 - Cukup Baik. 16 dari 281 ulasan" "
Penilaian 4 - Buruk. 8 dari 281 ulasan" "
Penilaian 2 - Sangat Buruk. 5 dari 281 ulasan" "

9,2/10

Kebersihan

9,2/10

Staf & layanan

8,6/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Leanna

Clean, well maintained, and friendly staff. Good breakfast.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Ashley Ingram, General Manager pada tanggal 28 Mei 2024
Thank you so much for the kind words about the hotel and my staff. I'm so glad to hear you enjoyed your stay and we hope to see you again in the future!!

10/10 Sangat Bagus

Diane

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Ashley Ingram, General Manager pada tanggal 28 Mei 2024
Thank you for the 5 stars!!!!

10/10 Sangat Bagus

brenda

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and comfortable.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Ashley Ingram, General Manager pada tanggal 13 Mei 2024
Thank you so much Brenda for the review and for staying with us!

6/10 Cukup Baik

GIAO

Bepergian bersama keluarga
Bathroom floor was dirty. Tissue was totally empty.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Ashley Ingram, General Manager pada tanggal 13 Mei 2024
I'm so sorry to hear about the condition of your bathroom floor, I will make sure to address this with my housekeepers! Thank you for staying with us!

10/10 Sangat Bagus

G. Robert

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was pleasant and efficient. Facility was clean and well maintained.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Ashley Ingram, General Manager pada tanggal 15 Mar 2024
Thank you for the amazing review about the hotel and my staff. I'm so glad to hear that you enjoyed your stay. We hope to see you again in the future.

10/10 Sangat Bagus

Samantha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel
Check in was fast, service was great, rooms were very clean and spacious. We would recommend this hotel if you are in the Boone area.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ashley Ingram, General Manager pada tanggal 12 Feb 2024
Thank you so much Samantha for the amazing review! We appreciate the kind words and for staying with us! We hope to see you again in the future!!!

8/10 Bagus

Jodi

Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Ashley Ingram, General Manager pada tanggal 12 Feb 2024
Thank you so much Jodi for the review and for staying with us!! We hope to see you again in the future!

4/10 Buruk

Justice

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ashley Ingram, General Manager pada tanggal 7 Feb 2024
I'm sorry to hear that your stay was not the greatest, we take a lot of pride in making sure that our guest have the best experience when staying with us, so if there is anything I can do to help you can call me anytime at the hotel!! Hope you will give us another try! Have a great day!!

2/10 Sangat Buruk

Jodi

Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Ashley Ingram, General Manager pada tanggal 30 Jan 2024
I'm so sorry to hear that you did not enjoy your stay with us Jodi. If there is anything I can do to assist with this issue go ahead and give me a call at the hotel! Enjoy your day!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Ashley Ingram, General Manager pada tanggal 22 Jan 2024
Thank you for the review and for staying with us!

10/10 Sangat Bagus

Panya, Lincoln

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We appreciate our experience there
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Ashley Ingram pada tanggal 8 Jan 2024
Thank you so much Panya for staying with us. We hope to see you again in the future!

10/10 Sangat Bagus

Mark

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very nice hotel
Very comfortable and clean hotel. Good size rooms. Everyone was friendly. Breakfast had a nice selection of choices. Coffee and teas were very good.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Ashley Ingram, General Manager pada tanggal 8 Jan 2024
Thank you Mark for the great review and kind words about the hotel! We hope to see you again in the future!

10/10 Sangat Bagus

Jill

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Ashley Ingram, General Manager pada tanggal 7 Feb 2024
Thank you for the 5 stars Jill and thank you for staying with us, we hope to see you again!!!

10/10 Sangat Bagus

John

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Ashley Ingram pada tanggal 18 Des 2023
Thank you John for the 5 stars! Happy Holidays!

8/10 Bagus

James

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Ashley Ingram pada tanggal 12 Des 2023
Thank you so much for the review James and thank you for staying with us!

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kenyamanan kamar
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Ashley Ingram pada tanggal 11 Des 2023
Thanks for staying with us!

10/10 Sangat Bagus

Barbara

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
All is well!
Menginap 1 malam pada bulan November 2023
Tanggapan dari Ashley Ingram pada tanggal 18 Des 2023
Thank you Barbara for the review! We appreciate you staying with us and hope to see you again in the future!

10/10 Sangat Bagus

Jennifer

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfortable beds!
Going to the football game in Ames but hotels are so costly those weekends. Boone is a pleasant drive and not too far. The room was half the price of others yet it’s a fairly newer clean hotel. Staff was nice and helpful. It was quiet and the beds were very comfortable. We’ve stayed at this location twice now.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Ashley Ingram General Manager pada tanggal 21 Nov 2023
Jennifer thank you so much for the amazing review and kind words about the hotel and staff!! We appreciate you for choosing us and look forward to seeing you again in the future!

8/10 Bagus

Barb

Menginap 1 malam pada bulan November 2023
Tanggapan dari Ashley Ingram pada tanggal 18 Des 2023
Thank you Barb for the review and for staying with us. We hope to see you again in the future.

8/10 Bagus

Barbara

Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Ashley Ingram General Manager pada tanggal 27 Nov 2023
Thank you so much Barbara for the review and for staying at Cobblestone Inn and Suites. I'm so glad you enjoyed the hotel and we hope to see you again in the future! Happy Holidays!!

8/10 Bagus

Deborah

Disukai: Kebersihan, kondisi & fasilitas properti
Our room was clean and updated. Hotel staff was not great at getting breakfast out on time or keeping up with the coffee. We would stay here again.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Ashley Ingram General Manager pada tanggal 18 Okt 2023
Thank you so much for the kind words about our hotel! I'm also sorry to hear about breakfast, I will address this with my staff asap!

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Just so so hotel. Lobby bathroom didn't have any paper towels for two days that we were there, guessing the employees didn't have to wash their hands afterwards.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Ashley Ingram General Manager pada tanggal 16 Okt 2023
There 9s several bathrooms that the staff can use but I am sorry to hear about the one off of the lobby! I will be addressing this with my staff asap!

10/10 Sangat Bagus

Anthony

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My only concern is that there is no elevator. It doesn't affect us, but may affect others
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Ashley Ingram General Manager pada tanggal 16 Okt 2023
Yes, unfortunately we do not have an elevator and do know that it can be a real inconvenience! We are truly sorry about that!

8/10 Bagus

Brian

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to the venue my daughter was getting married st
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Ashley Ingram General Manager pada tanggal 16 Okt 2023
I'm so glad to hear that you enjoyed our hotel and that it was close to your daughters wedding! Thank you for staying with us!

8/10 Bagus

Jenna

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Room was clean, beds very comfortable. Quiet rooms. However, the breakfast was less than average. Juice machines were broke with alternative (like pitchers of juice) there were only 2 options for hot breakfast and I'm not even sure what they were because they were both gone by 8:20 when I was at breakfast and were never replenished. Ended up having cereal.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Ashley Ingram General Manager pada tanggal 16 Okt 2023
I'm so sorry to hear that you did not enjoy our breakfast, sometimes the place we order our stuff from runs out of things and so we have to wait until they get the stuff back in but there was juice in the fridge, and yes we only make one type of egg and one type of meat but I will address this with my staff that the food did not get replenished! Thank you for the review and or staying with us!!

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Check in was great, room comfortable and clean. Only area of some disappointment was the breakfast.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Ashley Ingram General Manager pada tanggal 3 Okt 2023
I'm so sorry that you did not enjoy the hotels breakfast, I have so many different varieties in there so that there is something in there for everyone. Sorry you couldn't find something to enjoy but thank you for staying with us!

10/10 Sangat Bagus

Kathleen

Bepergian bersama teman
Disukai: Staf & layanan, kondisi & fasilitas properti
Room was comfy but cleaning was a little spotty. Especially the room air conditioner unit was very very dusty with lint balls? I wiped off. The check in and everything else was very good! Breakfast was above average. Kids were enjoying the waffles!
Menginap 1 malam pada bulan September 2023
Tanggapan dari Ashley Ingram General Manager pada tanggal 27 Sep 2023
Thank you so much Kathleen for the great review! I will address the dust issue with my housekeepers. Thank you for staying with us hope to see you again!

10/10 Sangat Bagus

Lisa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very friendly staff
Very clean lobby and eating area. Beds in room were very comfortable. Staff was super friendly and helpful. Only complaint was that there was some mold in the bathroom on the wall above the shower. Even with that, would still stay here again.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Ashley Ingram General Manager pada tanggal 19 Sep 2023
Thank you so much Lisa for the awesome review and such kind words about my staff! We appreciate all the feedback we can get and I will look into the bathroom situation and get it taken care of! Thank you again for staying with us we hope to see you again in the future!

4/10 Buruk

Sherry

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Did not like the room. Especially the bathroom
Menginap 2 malam pada bulan September 2023
Tanggapan dari Ashley Ingram General Manager pada tanggal 15 Sep 2023
I am so sorry to hear that your room was not up to your expectation, we strive to make your stay the best it can be but thank you for staying with us! Hope you have a wonderful day!!

2/10 Sangat Buruk

Danny

Tidak Disukai: Staf & layanan, kenyamanan kamar
Was a great place, now not so much
This was a great place to stay. Not sure what happened, but really took a turn for the worst. Sheets were dirty, breakfast I got a pastry, had mold on it. Had to phone from front desk to talk to someone because no one was there. Never seen no one come down or into breakfast area. People were upset, no eggs or sausage was refilled.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Ashley Ingram General Manager pada tanggal 6 Sep 2023
I'm so sorry to hear that you did not enjoy our breakfast! You probably came down when breakfast was ending, my staff doesn't usually make more food if we are getting ready to close up because then we have to throw away a bunch of food, so I'm so sorry that situation happened! I will discuss this with my staff and let them know to be more aware of the food situation and to be double checking all of our pastries so we don't ever run into this situation again so thank you for bringing this to my attention!

6/10 Cukup Baik

Bill

Bepergian bersama teman
We had a reservation for a king size bed which is what we were given but it was on the second floor and they do not have an elevator. We asked at the time of check in if we could have a king bed on the ground floor but there weren't any available or they were for handicapped customers. We weren't happy about lugging our bags up the stairs. They do not provide any assistance and we are both in our 70's and not accustom to stairs. We will not stay there again.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Ashley Ingram General Manager pada tanggal 1 Sep 2023
I am so sorry to hear that my staff did not assist you with taking your luggage up to your room, I will be having a discussion with them asap about this matter! Unfortunately on the weekends we usually are completely booked which makes it very difficult to move rooms around but my staff should have offered you as soon as they realized that they couldn't move your room, to assist you with taking your luggage up to your room. Once again I am so sorry to her about this situation!

8/10 Bagus

Lloyd

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good stay
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Ashley Ingram General Manager pada tanggal 28 Agu 2023
Thank you Lloyd for the great review and kind words about our hotel, thank you for staying with us and we hope to see you again in the future!

10/10 Sangat Bagus

Scott

Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

Michael

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Nice hotel
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Ashley Ingram General Manager pada tanggal 14 Agu 2023
Thank you Michael for the kind words about the hotel. We appreciate all the feedback we can get. Hope you come and stay with us again!

10/10 Sangat Bagus

Casey

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Quiet and spacious. Bar on site that was very reasonably priced.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Ashley Ingram General Manager pada tanggal 4 Agu 2023
Thank you so much Casey for the amazing review and kind words! Thank you for staying with us and hope to see you again in the future!

8/10 Bagus

Deni

Bepergian dalam rombongan
Cobblestone was quiet, very clean, and well maintained. The only drawback is that the hotel has no elevator. This makes it difficult when taking luggage up to the 2nd floor, especially for a 70 year old.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Ashley Ingram General Manager pada tanggal 28 Jul 2023
Deni, thank you so much for the review! Yes unfortunately our hotel does not have an elevator but you can request the first floor when making reservations. I'm so sorry if this was an inconvenience for you. My sincerest apologies.

10/10 Sangat Bagus

Kristen

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
For being a small town hotel, they had a lot to offer! Their conference center looked huge. I saw they had a fitness center in there. It was clean. The breakfast selection was pretty big. The customer service was great. I enjoyed it!
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Ashley Ingram General Manager pada tanggal 25 Jul 2023
Thank you Kristen for the amazing review on the hotel! We appreciate it and you staying with us! We hope to see you again in the future!

8/10 Bagus

Daniel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very good overnight stay while traveling
Friendly staff that asked multiple times if there was anything we needed. Clean rooms and facility. Complimentary cookie tray is a nice touch! We didn't have time to enjoy, but there is a cash bar in the evening. (Unexpected and had a decent selection) Only knock is the walls are a little thin. We could hear conversations of those next to us. It wasn't excessive and everyone settled down at a reasonable time. It did not affect our sleep or evening. And it wasn't worth reporting. Just seemed odd. I would stay again, but might ask for a remote or quiet room.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Ashley Ingram General Manager pada tanggal 25 Jul 2023
Daniel, thank you so much for the detailed review! I'm so sorry to hear about the walls, next time we will make sure to put you in a more sound proofed room!

2/10 Sangat Buruk

Galyn

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Bad smell
Room smells
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Ashley Ingram General Manager pada tanggal 9 Jul 2023
I'm so sorry that you walked into a room that did not smell pleasant but I assure you as soon as you informed me my staff went down, stripped the whole room, deep cleaned it and shampooed everything and there is no longer a smell in that room!

10/10 Sangat Bagus

Donovan

Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Barbara

Menginap 1 malam pada bulan Juni 2023

8/10 Bagus

Bonnie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Property was nice except for the constant slamming doors in the morning and nights. Room doors had such a hard shutting on them. Very disturbing if you are trying to sleep!
Menginap 3 malam pada bulan Mei 2023
Tanggapan dari Ashley Ingram General Manager pada tanggal 2 Jun 2023
I am so sorry to hear about our doors and that they were bothering you! I will look into getting those fixed asap! Thank you for staying with us!

8/10 Bagus

Evan

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Price, Great Service
Breakfast was great. Checkin was smooth. The only thing that bothered us was the open can of twisted tea under the bed I kicked and spilled on me. The shower could have used a better cleaning as it had several hairs left over. The toilet seat was not tightened down and chipped around the edges.
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Ashley Ingram General Manager pada tanggal 17 Mei 2023
I'm so sorry to hear about the can in your room and the toilet seat, I will have a discussion with my housekeepers and get that toilet seat fixed. Thank you for the review!!!

10/10 Sangat Bagus

Renee

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan Mei 2023

10/10 Sangat Bagus

Vickie

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Very friendly staff and clean
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Ashley Ingram General Manager pada tanggal 9 Jul 2023
Thank you Vickie for the very kind words about my staff and hotel! We appreciate you staying with us and hope you do again in the future!

10/10 Sangat Bagus

Donna

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great!!
One of my favorites!
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Ashley Ingram General Manager pada tanggal 15 Mei 2023
Donna thank you so much for the amazing review and kind words! We appreciate it and thank you for choosing to stay at Cobblestone Inn and Suites! We look forward to seeing you in the future!

10/10 Sangat Bagus

Annette

Menginap 2 malam pada bulan Mei 2023

10/10 Sangat Bagus

Chris

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice and clean
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Ashley Ingram General Manager pada tanggal 13 Mei 2023
Thank you so much Chris for the 5 star review!!! We appreciate your kind words! Thank you for staying with us!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2023

10/10 Sangat Bagus

Matthew

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great night's stay!
The front desk staff as very friendly. We were checked in quickly with no issues. The room was very nice and the beds quite comfortable.
Menginap 1 malam pada bulan April 2023
Tanggapan dari Ashley Ingram General Manager pada tanggal 25 Apr 2023
Thank you so much Matthew for the great review. I'm glad to hear that you experience here at Cobblestone was exceptional, and that you enjoyed my front desk staff! Hope to see you again real soon!