Top Guest Houses in Ketchikan Gateway Borough in 2026

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Top Ketchikan Gateway Borough Hotel Reviews

Gilmore Hotel, Trademark Collection by Wyndham

4/10 Poor

"Room was basic as expected, 1st night (Monday) everything was fine the next morning there was no hot water. I was given an upgraded room but hot water still not working. The boiler was down and staff said they had issues for a bit. Tuesday night still no hot water and was assured it would be fixed in "20" minutes. Then the heat went. Overnights were in the 40's. Again I was assured it would be fixed. Wednesday still not hot water or heat. Still working on it. Thursday "no shower since Monday" still no heat/hot water either, they got it "fixed" i then tried the shower ice cold. No heat, either but it would be fixed in "20" minutes as they are working on it. I then told them to move me which I was not able to move till 3 for their check in. Got moved Thursday afternoon."