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Ulasan untuk TownePlace Suites Bowling Green

2.5 out of 5
TownePlace Suites Bowling Green
1818 Cave Mill Rd, Bowling Green, KY

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 177 dari 272 ulasan" "
Penilaian 8 - Bagus. 54 dari 272 ulasan" "
Penilaian 6 - Cukup Baik. 22 dari 272 ulasan" "
Penilaian 4 - Buruk. 8 dari 272 ulasan" "
Penilaian 2 - Sangat Buruk. 11 dari 272 ulasan" "

9,0/10

Kebersihan

9,2/10

Staf & layanan

8,6/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

8/10 Bagus

David

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Breakfast was very good
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Larry

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We were greeted warmly by the desk clerk. The room was clean and quiet. The bed was comfortable. Breakfast was good.
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Sam

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Rudindo

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The staff need more training in check but his nice and the concierge person fix the problem the following day.no plates for breakfast they apologize which is good enough.we come back and will refer the place.clean and kids friendly
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Jennifer

Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Michelle

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Raehyun

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was great based on the price.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Sumanth, CHICAGO

Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

wayne

Menginap 2 malam pada bulan Oktober 2023

6/10 Cukup Baik

Terri

Tidak Disukai: Staf & layanan
Menginap 3 malam pada bulan September 2023

10/10 Sangat Bagus

Tina

Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Kirsten

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We were a party of 3 adults so we got the two room suite. It fit our needs very well and had a small kitchen to keep our travel food cold. We found the rooms to be very comfortable and really liked the small sugar waffles offered for breakfast.
Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Hilary

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We needed a room to sleep 6 for a few nights and were pleasantly surprised by our room and stay, especially for the price. The AC in the building wasn't working when we arrived but thankfully the AC in our room was able to keep the room temp tolerable. The breaksfast was wonderful compared to other hotel breakfasts. The attendant was very attentive and the area was kept very clean. (There were many expired milks in the fridge but that was fixed quickly.) The pool area served our kids well and was clean. Hotel towel quality always leaves something to be desired, no different here. There were a few stains on the carpet in our room and the mattress on the fold out couch is in desperate replacing but was fine for our small kids. Our plans changed and we needed to check out a day early and the hotel was accommodating without any hassle.
Menginap 3 malam pada bulan Juli 2023

6/10 Cukup Baik

Bonnie

Menginap 1 malam pada bulan Juli 2023

4/10 Buruk

Brianna

Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Marsha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Teresa

Disukai: Kebersihan, staf & layanan
Clean and comfy! Great stay!
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Heather

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Plenty of room for my large family!
Menginap 1 malam pada bulan April 2023

8/10 Bagus

Lori

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall good experience.
Menginap 1 malam pada bulan April 2023

10/10 Sangat Bagus

Joseph

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2023

2/10 Sangat Buruk

Kathryn

Room had left over garbage in it. I am supposed to receive a refund for the room but I haven’t been comped for it yet.
Menginap 1 malam pada bulan Maret 2023

10/10 Sangat Bagus

Andy

Menginap 1 malam pada bulan Maret 2023

6/10 Cukup Baik

Michelle

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The pool and breakfast were nice
Menginap 2 malam pada bulan Maret 2023

2/10 Sangat Buruk

Amanda

Bepergian bersama keluarga
Disukai: Staf & layanan
2 hour wait only to not have a room
I booked through hotels.com, then arrived at hotel to find that my reservation wasn't there. Apparently, hotels.com doesn't send their reservations with much speed. By the time the front desk found our reservation, all rooms were taken. The front desk went above and beyond trying to help us.
Menginap 1 malam pada bulan Maret 2023

10/10 Sangat Bagus

Candyce

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very nice place to stay
Very nice hotel. Clean comfortable room with a well stocked kitchen. Good breakfast selections. Reserved same hotel chain in a different city for next night.
Menginap 1 malam pada bulan Februari 2023

10/10 Sangat Bagus

Enrique

Menginap 1 malam pada bulan Januari 2023

10/10 Sangat Bagus

Osaro

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Serene environment
Menginap 1 malam pada bulan Januari 2023

10/10 Sangat Bagus

carl

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
AWESOME! Got this as my go to spot when I travel

8/10 Bagus

Kelly

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2022

10/10 Sangat Bagus

Charles

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Oktober 2022

8/10 Bagus

Julie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2022

8/10 Bagus

William

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very friendly and helpful staff.
Menginap 1 malam pada bulan September 2022

6/10 Cukup Baik

Toddney

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
It was ok. I don’t think the price matches the room.
Menginap 1 malam pada bulan September 2022

10/10 Sangat Bagus

Anita

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was very clean. Other than 1 evening staff member, the staff was very friendly.
Menginap 3 malam pada bulan September 2022

8/10 Bagus

KELLEY

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
2 bedroom suites
Menginap 1 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Patrick

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2022

8/10 Bagus

Kristi

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Need to inspect rooms better. OK stay overall
The room was very spacious! I was super surprised how spacious it was. The motel was very nice and well kept on the outside and the lobby. I do think they need to clean way better or inspect the rooms. We found a knife from the kitchen stuffed inside the pull out couch (could have easily stabbed one of my kids had we not found it) and there was also a dirty shirt in one of the bedroom closets. Was a tad disturbing. Breakfast was also very picked over they couldn’t keep up with everyone so if you want breakfast I hope your not super hungry.
Menginap 2 malam pada bulan Juli 2022

4/10 Buruk

Deborah

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Disappointed
I was promised a two bedroom with two doubles beds in one room and one double bed in the other bedroom. However, with rooms sold out we were put in a two bedroom with a double bed in each bedroom. The shower curtain was short and above the tub, therefore water would go all over the floor when showering with 2 adults and 4 children. Not happy !
Menginap 1 malam pada bulan Juli 2022

10/10 Sangat Bagus

Whitney

Menginap 1 malam pada bulan Juni 2022

10/10 Sangat Bagus

Lisa

Bepergian bersama keluarga
Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kebersihan
Disappointed Again!
Cleaning of rooms needs some improvement! We had an issue with this six months ago when we stayed at this location, and nothing has changed. The TPS we stay in at Hopkinsville, KY, does not have this issue. Disappointing, to say the least.
Menginap 1 malam pada bulan Juni 2022

8/10 Bagus

Amanda, Munfordville

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
The property was beautiful, the hotel is very eye-pleasing. It is a welcoming place to stay. The things I did not like were, no extra bedding or pillows for pull out sofa. Also, under the bed skirts was just plain dirty. This area had wrappers, masks and food all under it.
Menginap 1 malam pada bulan April 2022

8/10 Bagus

Brenda

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
We heard a regular mechanical sounding noise. It was at least 2x per minute and was constant all the time. The only time we did not hear it was when the air condition we was running. I would have requested a different room but it was late when we checked in. If I had stayed a second night I would request another room.
Menginap 1 malam pada bulan April 2022

10/10 Sangat Bagus

Paul

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2022

10/10 Sangat Bagus

Rita

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Perfect Stay
Very clean, very comfortable and nice staff.
Menginap 1 malam pada bulan April 2022

2/10 Sangat Buruk

Dan

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
DO NOT STAY HERE - FRAUDULENT CHARGES!!!
I booked through hotels.com, paid in advance, and thought everything went fine. Then, I found out that I was charged twice for significantly more than I already paid for my stay. I spoke with an employee on the phone, and first she tried to blame hotels.com. She then gave me the runaround about why it happened, but that I should get a refund. I was supposed to get a call from the manager the next day, but that didn't happen. On top of that, I was charged a third time, so I've now been charged almost $600, when TownPlace Suites should have not charged me at all. The only answer I recieved from the manager was, "I'll have to dig deeper and get back to you." I'm not holding my breath on that. I'm hoping that the corporate office can help get my money back.
Menginap 2 malam pada bulan Maret 2022

6/10 Cukup Baik

Masahiro

Menginap 6 malam pada bulan Februari 2022

10/10 Sangat Bagus

martin

Menginap 1 malam pada bulan Februari 2022

10/10 Sangat Bagus

Jessie

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The rooms had no carpet floors which made us feel better in COVID times. There were lots of places to stow away luggage and things. Sizable shower, ample lighting, easy to access outlets. The kitchenette was perfect size and met our needs. Everything was real on the breakfast spread: the eggs, toppings for the oatmeal, etc. First time staying at a TownPlace and certainly not our last!
Menginap 1 malam pada bulan Desember 2021
Tanggapan dari Travis Strain, Operations Manager pada tanggal 4 Jan 2022
Jessie, Thank you for your positive comments about your recent stay at our property. We're glad you were able to enjoy some time with family while you were on the road. Our team members take pride in providing quality service for our valued guests. We hope to see you again if you're in the Bowling Green area in the future, and have a wonderful 2022!

6/10 Cukup Baik

Kelly

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kenyamanan kamar
Disappointed after years of using this Hotel.
The young lady who checked us in was very nice . We had two rooms. The first room was a king bed with a pull out bed. There were no extra sheets, pillows or blankets and for the pull out bed and the only toilet paper there was a partial roll that was on the holder. The lady at the front was nice and did get the items we needed. The shower in both rooms had not been cleaned. We had to go get shower cleaner and clean the floor of the shower. The dishes in the room were pretty much all dirty. There was food stuck to most of the utinsels and one coffee cup had coffee dried up in the bottom and sides . When we went down for breakfast the next morning the man refilling breakfast was not happy to be working at all . He also had no gloves on and was refilling the utensils touching both ends . Our family has been using this hotel for about 5 yrs every Thanksgiving. We rent 2 to 3 rooms. This is unfortunate but we do not plan to use this hotel next yr.
Menginap 2 malam pada bulan November 2021

8/10 Bagus

Lisa

Bepergian bersama keluarga
Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kebersihan
Disappointing Stay
The attention to detail needs to be improved. There were no extra rolls of toilet paper in the room, and very little left on tne roll, requiring a visit to the front desk within a few hours of check-in. The full length mirrors were dirty and had food covered fingerprints all over them. There were food remnants on the dining table and long black hair left in the bathtub. The appliances had fingerprints left on them as well. The pull out couch should not even be a sleeping option, as it is completely broken down and there was no bedding for it in the room, except for two mattress covers. Very disappointed in the cleanliness of the room this time. Definitely not the norm for TownePlace, as we stay here exclusively when we visit KY.
Menginap 2 malam pada bulan November 2021