4/10 Buruk
Amber
Bepergian bersama keluarga
3 Nov 2025
Tidak Disukai: Kebersihan
We stayed here several years ago and had a great stay so we trusted it would be the same this time.
We initially were a little taken back by just the overall condition of the room ex, filthy carpet damaged furniture. Just the overall appearance and cleanliness. However when my husband walked into the master bedroom we immediately saw insects on the bed and the door from the outside patio to the bedroom was standing wide open. The person in the office was kind and understanding. He gave us another room in the next building on a different floor. When we got there the front door was partially opened. My husband and I just looked at each other and we were like this can't be real. We were so exhausted we checked the room to make sure it was secure. The condition of the room was like the first. We decided it will do for the night until our son went to take a shower and there was no shower curtain. We obviously didn't want to flood the bathroom so back to the office for the third time. The person at the front desk was polite and gave us what was considered an upgraded room. It was newly updated and comfortable. This should be the standard for all the rooms. Not considered an upgrade. By the time we got into the third room it was after 2 am before we got to bed. It felt like money wasted on a night . We never expect perfection when we stay somewhere. However we do expect to feel safe.
Amber
Menginap 2 malam pada bulan Oktober 2025
