Concierge desk

Reviews of The Covered Bridge Inn

2.5 out of 5
The Covered Bridge Inn
1043 Putney Road, Brattleboro, VT

Reviews

8.2

Very good

Rating 10 - Excellent. 400 out of 1000 reviews" "
Rating 8 - Good. 382 out of 1000 reviews" "
Rating 6 - Okay. 134 out of 1000 reviews" "
Rating 4 - Poor. 55 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quiet and clean. The staff was friendly. I would stay there again.
Stayed 2 nights in May 2024
Response from Bobby on 20 May 2024
Thank youLook forward to seeing you again

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was beyond great and helpful during my stay. I really like the cleanliness as well. I’ll definitely be back for another stay.
Stayed 1 night in May 2024
Response from Bobby on 19 May 2024
Thank you Look forward to seeing again

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service
Very good value. Older but very clean. Staff pleasant. Coffee delicious.
Stayed 1 night in May 2024
Response from Bobby on 19 May 2024
Thank you Look forward to seeing you again

8/10 Good

Mark

Business traveller
Liked: Staff & service, property conditions & facilities
Accomodations were clean and room was nice. Property wedged between a McDonalds and a Wendy's. Good for a quick overnight
Stayed 1 night in May 2024
Response from Bobby on 12 May 2024
Thank you

10/10 Excellent

BrotherMarcFrancis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the money a great value and the staff was very nice. 5 minutes from downtown. Simple and comfortable, thank you Cheers
Stayed 1 night in May 2024
Response from Bobby on 10 May 2024
Thank you

10/10 Excellent

BrotherMarcFrancis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, for the price it's an excellent value. Grocery and common shopping close. Downtown Brattleboro 5 minutes away. Great food everywhere, Kipling Taverns top shelf dinner.
Stayed 1 night in May 2024
Response from Bobby on 9 May 2024
Thank you Look forward to seeing you again

6/10 Okay

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the stay , i haven't been back in a few years. I would like to point out the uncomfortable gawking from the people who seem to wander over when your outside and ask for cigarettes or money. The town needs to get a better grip on that, i know its an ongoing issue, i enjoyed the stay regardless. Very polite people.
Stayed 2 nights in May 2024
Response from Bobby on 7 May 2024
Thanks for your feedbackWe try not to have any trash passer at the propertyThanks

8/10 Good

Cathy

Clean and decent. Nothing fancy..basic soaps and shampoos, very basic continental breakfast. But it felt safe and clean.
Stayed 1 night in May 2024
Response from Bobby on 5 May 2024
Thanks for your feed backIf anything we can add it to help improve quality overall, let us know We take customer suggestions seriously Thanks

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfortable and coffee was great!!!
Stayed 1 night in May 2024
Response from Bobby on 5 May 2024
GreatThanks

2/10 Terrible

joanna

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No breakfast for what it says online didnt not cater to any special diets Workers barely spoke english upon checkin couldnt find worker at checkout, one lady took my card who was in hall spoke no english and couldnt even find staff at front desk Will never return and would never recommend place especially for price
Stayed 1 night in May 2024
Response from Bobby on 5 May 2024
We clearly state that we offer continental breakfastWhich includesTwo flavors of muffins, bagels and breadFour flavor of yogurtTwo flavors of coffeeThree flavors of Danish

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bobby on 2 May 2024
Thank you Looking forward to see you

6/10 Okay

Virginia

Stayed 1 night in Apr 2024
Response from Bobby on 20 May 2024
Thank you Look forward to seeing you again

2/10 Terrible

Jamie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what was listed on the online ad.
Stayed 1 night in Apr 2024
Response from Bobby on 29 Apr 2024
We are sorry that you had not a good experience at the hotelWe constantly work on quality control of the room and customer serviceIf you can elaborate on what did you find at hotel which did not suit your needThanks

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of restaurants, very clean and updated rooms.
Stayed 1 night in Apr 2024
Response from Bobby on 28 Apr 2024
Thank youLooking forward to see you again

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable clean staff was friendly
Stayed 2 nights in Apr 2024
Response from Bobby on 26 Apr 2024
Thank you Looking forward to see you again

4/10 Poor

Hannah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bobby on 20 Apr 2024
Sorry for the inconvenience it may have caused by staying at our hotelIf you can, let me know what did not you like it?We are continuously working on customer service and upgrade at the propertyYour feed back with be consider in timely and serious manner

10/10 Excellent

Jonathan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were squeaky but rooms are big
Stayed 1 night in Apr 2024
Response from Bobby on 20 Apr 2024
Thank you

8/10 Good

sandra

Travelled with partner
friendly
Stayed 1 night in Apr 2024
Response from Bobby on 20 Apr 2024
Thank you

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn was perfect for my one-night stay in Brattleboro; the grounds and building were tidy, the room was clean, furnished well with everything in good repair; flat screen TV, fridge, coffee maker; bedside charging ports and the bed was very comfortable (my sole complaint is that the pillows were very round and too firm for my sleep habits). Very economical compared to other motels in the area. It's on a road with stores, restaurants and easy access off the Interstate and short distance to downtown Brattleboro. I would stay there again
Stayed 1 night in Apr 2024
Response from Bobby on 15 Apr 2024
ThanksWe will look into pillows Which room number were you referring to ?

2/10 Terrible

Nancy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed lat year and the rooms were perfect, we went back April 13, 2024 for one night and the tv’s volume didn’t work on some channels, bed was hard, and the room smelled moldy. They gave us our money back and we went somewhere else to stay. Really needs a makeover inside and out.
Stayed 1 night in Apr 2024
Response from Bobby on 15 Apr 2024
Sorry for your experience Would you tell me the room number ?We work hard to maintain room quality This is the first in long time with room related complaint

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service
Good, basic clean accomodations.
Stayed 1 night in Apr 2024
Response from Bobby on 10 Apr 2024
Thank you

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was clean, beds were confortable, I was happy for the extra pillows already on the bed, the staff seemed friendly, the breakfast was very simple- bagels, cereal, yogurt, juice, coffee, but for the price of the room, it was perfectly decent. However, the room and especially bathroom was in need of some renovations- the tub had been repainted, and paint was chipping in the bathtub. The fridge was also leaking, which made the carpet wet and affected my allergies. If I was sure to get a renovated room in the future, I would stay there again.
Stayed 2 nights in Apr 2024
Response from Bobby on 10 Apr 2024
Could you share room number ?We will have it checked and repairedThanks

8/10 Good

Rochelle

Stayed 1 night in Apr 2024
Response from Bobby on 29 Apr 2024
GreatThanks.Looking forward to see you again

10/10 Excellent

Jeri, Marshfield

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk attendant was very nice and courteous! Very pleasant stay!
Stayed 1 night in Apr 2024
Response from Bobby on 9 Apr 2024
Thanks

8/10 Good

malgorzata

Stayed 2 nights in Apr 2024
Response from Bobby on 29 Apr 2024
Thanks Looking forward to see you again

8/10 Good

Mark

Stayed 1 night in Apr 2024
Response from Bobby on 28 Apr 2024
Thank youLooking forward to see you again

10/10 Excellent

Leila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a fancy resort, but clean with friendly staff. Perfect for a 1 night stay!
Stayed 1 night in Apr 2024
Response from Bobby on 8 Apr 2024
Thanks

10/10 Excellent

Roy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2024
Response from Bobby on 7 Apr 2024
Thank you

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely renovated motel and clean!!!
Response from Bobby on 7 Apr 2024
Thank you

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place
Stayed 1 night in Mar 2024
Response from Bobby on 3 Apr 2024
Thank you for your feedback

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Bobby Patel on 29 Mar 2024
Thanks

4/10 Poor

Cheri

Travelled with partner
Outdated, mattress was very uncomfortable.
Stayed 1 night in Mar 2024
Response from Bobby on 25 Mar 2024
Would you mine telling me which room number you stayed at If possibleThanks

10/10 Excellent

Vincent, Deer Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and cozy.
Stayed 1 night in Mar 2024
Response from Bobby on 25 Mar 2024
Thank you

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Clean and quiet. Perfect for a weekend ski getaway to Vermont.
Stayed 3 nights in Feb 2024
Response from Bobby on 25 Mar 2024
Thank you

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Mar 2024
Response from Bobby on 25 Mar 2024
Thank you

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean new update room. No dirty carpeted floors. Nice appointed room is functional and open. Mirrors nicely located near lights so bathroom isn’t tied up for make when there is a roommate. Not nightlight in bathroom nice touch. Friendly staff. Great value. Would definitely stay again.
Stayed 1 night in Mar 2024
Response from Bobby on 25 Mar 2024
Thank you

10/10 Excellent

Silke

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great place to stay in a convenient location. Plenty of parking, great staff. clean and priced right
Stayed 1 night in Mar 2024
Response from Bobby on 25 Mar 2024
Thank you

8/10 Good

Ferdeliza

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Bobby on 25 Mar 2024
Thank you

8/10 Good

Alex

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near highway
Stayed 1 night in Feb 2024
Response from Bobby on 25 Mar 2024
Thank you

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed one night; liked the wooden floors in the rooms, much cleaner than the the common gray carpets; beds good; not noisy; in the strip mall part of Brattleboro, but not far to the old, downtown section.
Stayed 1 night in Mar 2024
Response from Bobby on 25 Mar 2024
Thank you

10/10 Excellent

Ian

Super convenient and a freshly remodeled room. Great price not excited about being next to McDonald’s and on the busy strip but otherwise place to stay.
Stayed 1 night in Mar 2024
Response from Bobby on 25 Mar 2024
Thank you

6/10 Okay

Robin

Stayed 2 nights in Feb 2024
Response from Bobby on 25 Mar 2024
Thank you for your review

8/10 Good

Piper

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Albeit dated, this motel is incredibly clean and convenient to Brattleboro and surrounding areas - making it the perfect and most affordable basecamp. My only complaint was the pillows are comically rock hard, but our stay was just fine otherwise!
Stayed 2 nights in Feb 2024
Response from Bobby on 25 Mar 2024
Thank you

8/10 Good

Patrick

The price was set up right. The breakfast was completely generic, but expected that way plenty of fast food places around the property with pretty good restaurants too.
Stayed 4 nights in Feb 2024
Response from Bobby on 25 Mar 2024
Thank you

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable
Stayed 1 night in Feb 2024
Response from Bobby on 25 Mar 2024
Thank you

10/10 Excellent

Yaritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for short stay , confortable matress.
Stayed 1 night in Feb 2024
Response from Bobby on 25 Mar 2024
Thanks

6/10 Okay

Julio

Travelled with family
Average
Stayed 2 nights in Feb 2024
Response from Bobby on 25 Mar 2024
Thanks

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a room for under $100.00. Just need a place to bed down for the night. This is the 2nd time I stayed at this property this season. Clean sheets and clean bathroom are all I need. Bones is free coffee in the morning. If you’re looking for something more in Vermont during Ski season, you’re going to pay three to four times as much. Easy on and off RT 91 covenant to RT 30. The only thing is the air fresher in the lobby but it’s not used throughout the hotel.
Response from Bobby on 25 Mar 2024
Thanks

8/10 Good

Roland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was comfortable and clean. The breakfast was simple and just what we needed for a quick bite and departure for a day of skiing.
Stayed 1 night in Feb 2024
Response from Bobby on 25 Mar 2024
Thank you

8/10 Good

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what we needed.
Exactly what we needed, no more. Traveled up for a last minute ski trip, price was right and it was what we needed between mountain trips and dinner reservations.
Stayed 2 nights in Feb 2024
Response from Bobby on 25 Mar 2024
Thanks