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Ulasan untuk Mantra on Queen

4 out of 5
Mantra on Queen
570 Queen Street, Brisbane, QLD

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 392 dari 1000 ulasan" "
Penilaian 8 - Bagus. 414 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 115 dari 1000 ulasan" "
Penilaian 4 - Buruk. 56 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 23 dari 1000 ulasan" "

8,4/10

Kebersihan

8,4/10

Staf & layanan

7,6/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

7,4/10

Ramah lingkungan

Ulasan

8/10 Bagus

Des

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Reception Team pada tanggal 24 Apr 2024
Thank you for taking the time to rate your experience with us. We're glad to see that you enjoyed your stay overall. Your satisfaction is important to us, and we strive to provide exceptional service to all of our guests. If there's anything specific you loved about your stay or any areas where you think we can improve, we'd love to hear your feedback. Your input helps us continually enhance the quality of our services. We hope to have the pleasure of welcoming you back again soon for another great stay!

8/10 Bagus

Tracy

Disukai: Kebersihan, staf & layanan
The rooms were clean and tidy
Menginap 1 malam pada bulan November 2023

6/10 Cukup Baik

Gemma

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
The rooms need to be badly updated. Light coming in from around the door at night was bright so made it hard to sleep. Very basic for the price
Menginap 1 malam pada bulan Oktober 2023

6/10 Cukup Baik

Ian

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Avoid room 1002
Small pokey room overlooking rusty iron roof, bathroom door awkward to close when you went in due to space/configuration, hot water jug had something crusted into bottom of it so couldn't use, had to get the hot iron replaced (as bottom was filthy with brown muck from lack of cleaning) before I could iron my clothes - I'm sure other rooms may have been better & more spacious or nicer but mine wasn't a great experience.
Menginap 2 malam pada bulan Juli 2023

4/10 Buruk

Luke

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2023

2/10 Sangat Buruk

William

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Paid for one of the 'nicer' rooms. The floor smelt like stale vomit, the wifi didn't work, the clothes dryer didn't work and the parking was full. I was then redirected to another carpark which cost $138 for 2 days. And anytime any of these issues were brought to the counter staffs attention. Nothing happened. My room and parking for 2 adults cost around $850 for 2 nights. Biggest rip off I've ever experienced with a hotel. After complaining to the staff, I was told they'll be in contact to rectify it but still no phone call. Do yourself a favour and choose somewhere else, the Mantra on Queen is 3 star at best
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Mantra on Queen staff pada tanggal 9 Jul 2023
Hi William, We deeply apologise for the issues with your stay and your experience. Our manager will be reaching out with you to discuss these issues.

4/10 Buruk

James

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
Our room was ok, great view but I think I paid extra for that. The rooms bathroom was tiny and had ants in it. We only had 2 towels when we booked for 3 guests. It’s on a noisy street with a pub below and the windows don’t reduce the noise. No parking so had to park down the road and walk back. No restaurants on site or breakfast. The pool area and exterior of building is very run down. Staff were ok, not super friendly. Would not come back again.
Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Adam

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great service small carpark
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Hein

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Kent at reception is a star. Very professional and made us feel welcome from the start.
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Mantra on Queen pada tanggal 4 Apr 2023
Dear Hein,Thank you for your comments. We will indeed advise Kent he is a star, we are delighted he made you feel welcome from the start

8/10 Bagus

Catherine

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Although it's called Mantra on Queen, the main entrance is not on Queen Street but around the back. I would not have felt comfortable returning to the hotel after dark due to the area and poorly lit access. On the good side, it was beautifully clean, and the bed was supremely comfortable. I also really appreciated the quality toiletries in sustainable (refillable) bottles.
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Vinnie pada tanggal 11 Mar 2023
Dear Catherine,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Vinnie NguyenReception Team

10/10 Sangat Bagus

Tim

Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Mantra on Queen team pada tanggal 4 Apr 2023
Thank you for your 5 star review!

8/10 Bagus

Steven

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Comfortable beds, clean and soundproof rooms. Friendly and professional staff. Perfect location if visiting Johnny Ringos as it’s right next door basically.
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Mantra on Queen team pada tanggal 4 Apr 2023
Dear Steven,Thank you for your review! Great to read we ticked so many boxes for you.

4/10 Buruk

Anthony

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Arrived at 3:30pm to be told that there was a problem with our room and that we would have to go to another hotel. Staff did arrange alternative hotel but were unfriendly and offered no compensation for the inconvenience.
Menginap 1 malam pada bulan November 2022

8/10 Bagus

Brendan

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
An entire unit with kitchen and washing machine and room to move around, was much better than just having a bedroom with kitchenette - which I have previously booked elsewhere. Can always count on Mantra to be consistent and comfortable. Loved the sauna and the location close to the River and walking tracks as well as the city. A great place to stay for work or pleasure.
Menginap 1 malam pada bulan Oktober 2022

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Disappointing cold unclean don't recommend
Room unclean Very cold heating not adequate Said would have portable heater available then said none Requested walk in shower then was given a bath over shower only.... couldn't shower at all then
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Matthew pada tanggal 20 Agu 2022
Thank you for taking the time to tell us about your experience at the Mantra On Queen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Matthew, Front Office Team Leader

8/10 Bagus

Nick

Menginap 2 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Carolyn

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I had a great apartment, plenty of space with a fabulous view. Comfortable couch and bed.
Menginap 3 malam pada bulan April 2022

2/10 Sangat Buruk

Bianca

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The girl on the front desk was talking about another customer (BIG NO NO) Who is actually my friend. I did not appreciate her exaggerating the story and what actually happened! Secondly, the locked at midnight and couldn't get in or out. I had an emergency at home with my son and my partner tried to get out but couldn't! Will never stay here again or recommend it. I own a day spa and will be advising everyone the same
Menginap 1 malam pada bulan April 2022

8/10 Bagus

Peter

Menginap 2 malam pada bulan April 2022

10/10 Sangat Bagus

Joanna

Menginap 1 malam pada bulan April 2022

2/10 Sangat Buruk

Sean

Bepergian bersama teman
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
When we came home after dinner, our hotel door was left wide open (not by us) and the room had been entered into, bed used, bathroom used. Very scary experience.
Menginap 1 malam pada bulan Maret 2022

8/10 Bagus

Craig

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Could do with a remodel. Very out dated but clean and tidy.
Menginap 1 malam pada bulan Maret 2022
Tanggapan dari Hannah pada tanggal 20 Mar 2022
Hi Craig, thank you for your review! We are glad you found your stay clean, tidy and suitable for your needs. I will pass your recommendations onto our management team. We hope to be able to welcome you again in the future. Kind regards, Hannah

2/10 Sangat Buruk

Shannon

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2022

10/10 Sangat Bagus

Craig

Menginap 2 malam pada bulan Maret 2022

10/10 Sangat Bagus

Ryan

Menginap 5 malam pada bulan Januari 2022

10/10 Sangat Bagus

David

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good location. Neat and well appointed room
Menginap 1 malam pada bulan Februari 2022
Tanggapan dari Hannah pada tanggal 15 Feb 2022
Hi David, Thanks for your 5 star review! We look forward to seeing you again in the future. Kind regards Reception

10/10 Sangat Bagus

Lee

Menginap 1 malam pada bulan Februari 2022

8/10 Bagus

Madeleine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
good location
Menginap 1 malam pada bulan Januari 2022
Tanggapan dari Hannah pada tanggal 15 Feb 2022
Hi Madeleine, Thanks for your review! We are glad to hear that you enjoyed our convenient location. We look forward to seeing you again in the future! Kind regards Reception

6/10 Cukup Baik

Michael

Disukai: Kebersihan, staf & layanan
I liked that it was easy to access all of Brisbane from their and to leave to go into Queensland either North or South from that piont.
Menginap 6 malam pada bulan Januari 2022
Tanggapan dari Hannah pada tanggal 22 Jan 2022
Hi Michael! Thank you for your feedback. I am glad to hear that you found the location of our hotel suitable to your needs. We look forward to welcoming you again in the future!

2/10 Sangat Buruk

Ken

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hi, Following a review with Expedia on Friday evening, Matthew from reception reached out with the below; I am able to offer you an upgrade to one of our newly refurbished 1 bedroom river views for no additional cost. We had gone out to lunch and they rang and said our room was ready and they needed our current room, so I said they could move our belongings. However when we returned we found that the room was of the same basic rundown quality of the previous room, and in fact if anything was smaller that the one we had moved from. It most certainly had NOT been refurbished,and if anything was a downgrade. They moved us from room 2703 to 2905. Yes we had a balcony, but given it’s probably just about large enough to actually stand on and we never used, or would have wanted to. Yes they allowed us to park in their car park for the last night, we had already paid $35 for a nights parking in some offsite car park. Incidentally there seemed to be plenty car parks available in the car park. So all in all a very disappointing end to our 5 day stay in Brisbane. Not impressed at all… Ken
Menginap 2 malam pada bulan Desember 2021
Tanggapan dari Matthew pada tanggal 10 Jan 2022
Dear Ken. I am sorry to hear that we could not improve your stay with us at Mantra on Queen. Unfortunately due to the busy time of the year we were unable to accommodate our offer and I would like to be the first to apologise that this was not met. While we did our best to provide you with a better room, I am sorry to hear that you did not find this room to be an upgrade. We have passed on your feedback about the rooms to the owners of the units for their consideration. I understand your frustration with the parking. The available spaces in our parking would most likely have been from guests who left that morning. Ken, I thank you for taking time to provide our hotel with feedback. Kind regards, Matthew

8/10 Bagus

Nikala

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean facilities and good location, feels dated but provides everything you need to have a comfortable stay at a reasonable price. Wouldn’t recommended bringing a large vehicle as parking is tight. However we did have a great stay and staff are very accommodating. Woolworths is just across the road for all your shopping requirements.
Menginap 4 malam pada bulan Desember 2021
Tanggapan dari Matthew pada tanggal 25 Des 2021
Dear Nikala. Thank you for your positive review. We are thrilled to hear that you enjoyed your time at Mantra on Queen. We have passed on your feedback regarding the room to the owner. We are currently in the midst of a hotel wide refurbishment and hope to have 60% of our rooms refurbished by March next year. We hope that we can welcome you back soon Nikala where you can have the opportunity to experience our updated rooms. Again, I would like to thank you for taking time to provide feedback to the hotel. Kind regards, Matthew

10/10 Sangat Bagus

Stephen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The location was fantastic and easy access to Story Bridge, restaurants, and the Queen Street Mall. Staff were fabulous and went out of their way to ensure our needs were met. As a result we had a great weekend and highly recommend for others. Will stay again in the future.
Menginap 2 malam pada bulan Desember 2021
Tanggapan dari Matthew pada tanggal 18 Des 2021
Dear Stephen Thank you for your kind review. It is fantastic to hear that you had an enjoyable stay with us. I will pass your feedback onto our staff who I know will use it as motivation to delivering quality customer services to other guests. We look forward to welcoming you back, hopefully, in the near future. Kind regards, Matthew

10/10 Sangat Bagus

Gordon

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean Friendly
Menginap 1 malam pada bulan November 2021
Tanggapan dari Matthew pada tanggal 18 Des 2021
Dear Gordon. Thank you for your 5 star review. We are glad to hear that you found the hotel clean and that our staff were friendly. We look forward to welcoming you back in the future. Kind regards, Matthew

10/10 Sangat Bagus

Grainne

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I made a late booking the night before for my daughter to stay for her 21st birthday, the room was on the 21st floor and the view was amazing as was the king bed all to herself:)
Menginap 1 malam pada bulan November 2021
Tanggapan dari Zane pada tanggal 16 Nov 2021
Hi Grainne, Thank you for such a lovely review, I'm so glad to hear you all had a great night. Happy 21st! Best Wishes, Zane

10/10 Sangat Bagus

Don

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff member that was on Patra was helpful and so nice couldn’t help but to buy her a bottle of wine she she was so nice I will be back
Menginap 1 malam pada bulan November 2021
Tanggapan dari Matthew pada tanggal 18 Des 2021
Dear Don. Thank you for your 5 star review. I am glad to hear that you found our staff friendly, especially Petra. We look forward to welcoming you back in the future. Kind regards, Matthew

10/10 Sangat Bagus

Robert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay
A wonderful stay as always, great location, friendly staff, clean amd comfortable
Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari Matthew pada tanggal 31 Okt 2021
Dear Robert Thank you very much for 10/10 review! It is always encouraging to hear that our guests had a great stay with us at Mantra on Queen. I will pass your feedback onto our team, who always are encouraged by kind words like yours. We look forward to welcoming you back in the near future. Kind regards, Matthew

8/10 Bagus

Sarah-Desirae

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2021
Tanggapan dari Matthew pada tanggal 31 Okt 2021
Dear Sarah-Desirae Thank you very much for review! It is always encouraging to hear that our guests had a great stay with us at Mantra on Queen. I will pass your feedback onto our team, who always are encouraged by kind words like yours. We look forward to welcoming you back in the near future. Kind regards, Matthew

10/10 Sangat Bagus

Melanie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Helpful staff room was clean and tidy
Menginap 1 malam pada bulan September 2021

8/10 Bagus

Craig

Disukai: Kebersihan, staf & layanan
Wonderful views
The mattress was hard and uncomfortable, the pillows were flat. The wifi signal was terrible, everytime I connected to it, it would drop out in a matter of minutes. Apart from that, it was a great apartment with wonderful views.
Menginap 2 malam pada bulan Agustus 2021
Tanggapan dari Thomas Luck pada tanggal 26 Agu 2021
Dear Craig, Thank you for taking the time to tell us about your experience at the Mantra on Queen Brisbane. I am sorry that your experience did not meet your expectations; I appreciate your feedback regarding the bed and wifi. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Glad to read you loved the views for your room and found our location to be central and convenient. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Luck General Manager

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas
Lots of dust in the air cons, we had to move rooms from our original. The staff were really nice though. Definitely needs updating as everything is pretty old. Other than that it was fine.
Menginap 1 malam pada bulan Juli 2021
Tanggapan dari Thomas Luck pada tanggal 26 Agu 2021
Dear Anonymous, Thank-you for your review, I appreciate your feedback regarding the condition of our rooms, and please rest assured we are working through a lot of refurbishments during this time. Glad you found our team members to be friendly and helpful! I trust you enjoyed your time in Brisbane, and we hope to welcome you back in one of our newly refurbished rooms. Warm Regards Thomas Luck General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location
Menginap 1 malam pada bulan Juni 2021
Tanggapan dari Matthew pada tanggal 24 Jun 2021
Thank you for your kind review! We look forward to welcoming you back to Mantra on Queen in the future. Warm regards, Matthew

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Juni 2021
Tanggapan dari Matthew pada tanggal 24 Jun 2021
Thank you for your kind review! We look forward to welcoming you back to Mantra on Queen in the future. Warm regards, Matthew

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juni 2021
Tanggapan dari Matthew pada tanggal 24 Jun 2021
Thank you for your kind review! We look forward to welcoming you back to Mantra on Queen in the future. Warm regards, Matthew

4/10 Buruk

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Did not have a pleasant experience. They told me I didn’t have a booking and acted like it was my fault and didn’t take notice of who I had booked with of the fact that payment had done through. Was pushed to the side to wait for an hour and the communication how they were going to solve the problem was unclear unhelpful and not very understanding. I had to approach them again to see what was going on. Was told someone would call me to discuss what the mishap was but no one did. Ended waiting in a friends room till they could find me one. Didn’t get one till 4pm with check in was 2pm. They were overly apologetic at all. Just so disappointing
Menginap 1 malam pada bulan Mei 2021

8/10 Bagus

William

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Maret 2021
Tanggapan dari Matthew pada tanggal 1 Apr 2021
Dear William, Thank you for a lovely 8/10 review. While we are thrilled you have rated us so highly, we always want to strive to be perfect. If you are able to, we would love to hear further feedback on what we could do better. We hope you get to visit us again soon so we are able to be rated a perfect 10. Best Wishes, Mantra on Queen Team

10/10 Sangat Bagus

Leonardo

Menginap 4 malam pada bulan Maret 2021
Tanggapan dari Matthew pada tanggal 1 Apr 2021
Dear Leonardo, Thank you for a lovely 10/10 review. We are so delighted to hear you enjoyed your stay and hope you get to visit us again soon. Best Wishes, Mantra on Queen Team

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 4 malam pada bulan Januari 2021
Tanggapan dari Zane pada tanggal 16 Mar 2021
Dear Guest, Thank you for a lovely 5/5 review. We are so delighted to hear you enjoyed your stay and hope you get to visit us again soon. Best Wishes, Zane Front Office Supervisor

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
super gross and dirty. whole room spelt like mould. we cancelled our booking after seeing the room and went somewhere else
Menginap 1 malam pada bulan Februari 2021
Tanggapan dari Thomas Luck pada tanggal 8 Feb 2021
Dear Guest, Thank-you for your review, This is very dissappointing to receive, considering you didnt technically stay at the property, and management were lenient - to allow you to checkout on the day of check-in without any penalty. (despite us not being able to sell this room again that evening) I recognise the property wasnt for you, and please rest assured we have shared this feedback with the owner of the room to consider making immediate upgrades. Feedback is really important to us, but its also damaging to receive poor scores when we have made personal amends with you at property level. Warm Regards Thomas Luck General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great location and room
Great room, quiet, reasonably priced and lovely view. Convenient location to both the city and Fortitude Valley. Only problem was that the onsite carpark was full when we arrived so had to find alternative parking, but this is plentiful so not a huge problem.
Menginap 1 malam pada bulan Desember 2020
Tanggapan dari Zane pada tanggal 4 Jan 2021
Dear Guest, Thank you for such a wonderful review we are so glad you had an amazing time. We love you found our location convenient but unfortunately our location here in the heart of the city does restrict our parking availability. Thankfull we have options nearby and we are pleased to hear you were able to find it easily. We hope to see you again soon, Zane Front Office Supervisor

4/10 Buruk

Janette

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kenyamanan kamar
Be aware of the panned tv music. Great staff.
Wonderful staff but ... this was a Xmas present from our young sons, 3 nights away. First night we could hear this music continuously playing wasnt sure where it was coming from. By 5am we felt we had a bad case of jet lag. Went down to reception early to let reception know. Long story short was Panned music from the tv in empty room next door, was then turned off until our last night .Rang reception at 10.30 pm to ask if anyone was going to be in the next room and if not could they turn if off again. Which they did did within half an hour. Don’t usually complain but this is the only thing which put a damper on the whole trip. Parking was abit tight wouldn’t recommend a 4 wheel drive in there but parks were available, which is $20 per night. Close to Woolworths, chemist & bottle shop. Bus route is good to Southbank also. Staff are very nice.
Menginap 3 malam pada bulan Desember 2020
Tanggapan dari Matthew pada tanggal 20 Jan 2021
Hello Janette. Thank you for taking the time to review, and we apologise it took such a long time to respond to your feedback. We are always thrilled to hear feedback on the friendliness of our staff and I will be sure to pass this onto the team. We do apologies for the loud music in the room next to you. We play the music in rooms to make it more lively upon entry, but we will let the housekeeping team know this to ensure it does not disrupt nearby rooms. Again, I would like to thank you for taking time to give the hotel feedback as we are always looking to improve, and without feedback we could not do that. Warm regards, Matthew