Hotel dekat Broughty Castle

"No evening meal staff great stupid on line check that does not work for tourists thank god for great staff. Business needs to invest in people and workakable IT system or better still let the staff do it for no cost"

"The hotel itself is very nice, clean and well done. When we checked in, there was an issue with the a/c unit and instead of giving us a room that had a working ac, we found out the entire 2nd floor was without ac. We checked in late and they could've put us on a different floor but I think miscommunication with staff made the problems worse. No fans were avail either so we spent the night drenched in sweat. Breakfast was free and was excellent, laundry facilities were excellent, Parking however...

"Central yet car friendly, short walk to V&A and Discovery, numerous places to eat nearby (including an in-house option). Loads of thoughtful extras including a fan for warmer days, flannels, hot chocolate, chilled water...and a duck. Room serviced daily; spacious and well-decorated. Pool and sauna very clean; much appreciated after a day walking around St Andrew's. Staff efficient and welcoming. No internal noise although Tay Bridge traffic somewhat audible with window open. Would readily...

"A"

"When we arrived at the hotel, there were no rooms even though we had a confirmation from Expedia. I’m currently working to have the fees refunded."

"A beautifully repurposed mill. The staff and service here was excellent, from dinner to breakfast, they went out of their way to be helpful (and the food was good too)"

"The owner was present as we checked in. Personally gave us a run down on the cleverly organized Alexa application."

"Staff of hotel and restaurant are exceptionally helpful and pleasant, as well as flexible. The location is also really perfect, with short walks to the river in one direction and all the pubs and restaurants you need in the other. Rooms are very comfortable. The only downside is that one pub under the hotel had loud live music on Saturday night that was very audible in my room. It was a nice selection and if I hadn't needed to be up very early the next morning, I might have gone to the pub...

"Room was good size and clean"

"Friendly staff"

"Friendly land lady, comfy bed, good breakfast"

"Pretty basic. Front office staff a bit grumpy"

"Location"

"Great 2 night stay with friends. Staff excellent and very helpful."

"Very helpful staff"

"By far the worst experience I've had at an accommodation after traveling to 30+ countries. I was never sent the check-in instructions. Not in the junk folder either. As I was arriving at night, there was nobody there to help. I called the off-hours emergency line and was answered by a man who appeared to be based in a completely different region and could not help with check-in. Seeing no other option, I checked into a different property for the night. When I came back the next day, I was...

"Arrived at hotel early evening. Had problems from beginning i.e. trying to log in to pay for parking, enquiries re breakfast. Staff do not know anything about parking, restaurant and leisure facilities as they are all owned separately. Have stayed here often over previous years but sadly it has gone downhill. However, the room was clean, bed and bedding was very comfortable and bathroom/shower came with soap and toiletry sachets. We didn't get breakfast as it didn't look worth paying £14. ...

"Room was clean. We stayed in a pet friendly room so the carpets were stained in places but generally clean. Good value for money."