Reef Palms Motel in central Cairns offers a quiet escape with a spa tub, outdoor pool, and comfy sun chairs. Enjoy free WiFi and a library. Attentive staff ensure a memorable stay.
Cairns North, a neighbourhood in Cairns, is home to Reef Palms Motel. Reef Fleet Terminal and Cairns Marlin Marina are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Bulmba-ja Arts Centre and Cairns Performing Arts Centre. Tanks Arts Centre and Cairns Botanic Gardens are also worth visiting. Discover the area's water adventures with nearby snorkelling, or enjoy the great outdoors with horse riding. Visit our Cairns travel guide
At Reef Palms Motel, you can look forward to a corner/local shop, a terrace and a garden. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Other perks include:
An outdoor pool, along with sunloungers
Free self-parking
A free local area shuttle, express check-out and express check-in
Luggage storage, a front desk safe and free newspapers
Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Reef Palms Motel offer perks, such as air conditioning, as well as amenities, such as free WiFi and safes.
Other amenities include:
Bathrooms with shower/bath combinations and free toiletries
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
No lift
Wheelchair accessibility
Wheelchair-accessible parking
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Pillowtop mattress
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
HDTV with digital channels
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Hob
Kitchenette
Limited room service
Microwave
Refrigerator
More
Access via exterior corridors
Air conditioning
Ceiling fan
Connecting rooms available
Desk
Iron/ironing board
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The front desk is open Monday - Sunday (7:00 AM - 7:00 PM) and Monday - Sunday (7 AM - 7:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Front desk hours are 7 AM - 5 PM on public holidays.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 30.0 per night.
Cots (infant beds) are available for AUD 10.0 per stay
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of AUD 100 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: AUD 10.0 per stay
Rollaway bed fee: AUD 30.0 per night
Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
National rating
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
Property is also known as
Reef Palms
Reef Palms Cairns North
Reef Palms Motel
Reef Palms Motel Cairns North
Reef Palms Motel Motel
Reef Palms Motel Cairns North
Reef Palms Motel Motel Cairns North
Frequently asked questions
Does Reef Palms Motel have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Reef Palms Motel?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Reef Palms Motel on 20 Mar 2026 start from Rp1.169.578, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Reef Palms Motel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Reef Palms Motel?
Self-parking is free at this property.
What time is check-in at Reef Palms Motel?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Reef Palms Motel?
Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).
Where is Reef Palms Motel located?
Located in Cairns North, this motel is within 1 mi (2 km) of Cairns Esplanade Charles Street Parkland and Cairns Esplanade. Cairns Base Hospital and Cairns Private Hospital are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reef Palms Motel Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.0
Location
8.8
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 357 out of 857 reviews
10 - Excellent
357
Rating 8 - Good. 312 out of 857 reviews
8 - Good
312
Rating 6 - Okay. 122 out of 857 reviews
6 - Okay
122
Rating 4 - Poor. 42 out of 857 reviews
4 - Poor
42
Rating 2 - Terrible. 24 out of 857 reviews
2 - Terrible
24
Reviews
6/10 Okay
Michael
7 Sept 2025
Liked: Staff & service
Friendly staff. Place is dated but has a nice pool.
Convenient location close to airport. Unfortunately just a one night booking so unable to access tourism services which appear to be a specialty of this property.
Sadly another motel that hadn’t bothered to provide any milk in room
Tom
Stayed 1 night in May 2025
10/10 Excellent
Andrew
21 Aug 2024
Liked: Staff & service, room comfort
Great place to stay in Cairns
Lovely place to stay and very convenient to the hospital that I needed to visit. Very convenient to shops, eateries and the main areas of Cairns! A quick walk to the lovely walk along the foreshore.
I really liked our room, for us, father and son, it was perfect. Two queen beds placed in different areas of a large room, the room has a kitchenette and the shower in the bathroom is big with plenty of hot water. Next time in Cairns, and there will be a next time, I'll stay here.
Extremely helpful proprietors who made us feel very welcome. They bent over backwards to help.
The room was very comfortable.
Judith
Stayed 1 night in Jul 2024
6/10 Okay
Emma
30 Jun 2024
Disliked: Cleanliness
Good motel in excellent location to ocean front. Lovely pool. Helpful staff...room was very dirty and carpet in such a humid environment gave the room a certain aroma of dampness
Emma
Stayed 1 night in Jun 2024
8/10 Good
Peter
23 Apr 2024
Liked: Staff & service, room comfort
One night in Cairns
Excellent service - very helpful and obliging.
Room a little tired and maybe could have been a touch cleaner.
Although the motel is aged a bit it has clean & spacious rooms. The Staff is friendly and informative. The area is safe, quiet & easy walking distance to the Esplande. Once on the Esplande it is a nice walk along the ocean to many shops, restaurants & the Marina
We only stayed here for one night, as we had an early flight in the morning, and they are very close to the airport with a free transfer.
Room was very clean and comfortable.
Air-cond needed attention as it didn't get cool enough.
Some dining options nearby if you don't mind a walk if you don't have transport.
Overall, a pleasant stay
Loy, the desk manager was very helpful. He gave us a ground floor room when he learned of my husband’s disability. He also recommended a nearby restaurant, and called a previous hotel in an attempt to find a lost item.
Overnight stay as it was conveniently located near the airport for my flight the next morning.
The room was large and everything was clean. The bed was comfortable. The air conditioning and ceiling fans worked a treat.
I arranged an after hours check in in advance, and both this and the check out the next morning were seamless.
Anita
Stayed 1 night in Mar 2024
6/10 Okay
joanne
28 Aug 2024
Liked: Staff & service
Disliked: Cleanliness
Giod location. Has potentual. Due to short staff cleaning not up to standard.
joanne
Stayed 1 night in Aug 2024
6/10 Okay
Martina
30 Sept 2023
Liked: Cleanliness, staff & service
The property was clean and nice but outdated. Advertised breakfast, hot tub, and shuttle to town were not available.
Was a bit disappointing for what we expected. Close to the airport was a bonus but the unite was very dated. TV and water jug didn’t work because the wall power sockets were not working.
The room smelled clean upon entry,the jet tub was relaxing,which is what my wife loves sitting in and the reason why we’ve been back multiple times and will most definitely be returning to Reef Palms.Special thanks to the female staff member who went above and beyond (06/07/24) to sort out a couple of minor issues we had which made our stay even more enjoyable and comfortable.Thank you.