Search Hotels Near Campeon del Mundo Trailhead, Tala

"The hotel is nice but we had some issues. Someone was calling consistently in the middle of the night without saying a word, just breathing. We talked to the manager and said he couldn’t do anything other than disconnect the phone. The room they gave me was old, drapes unhinged and room dusty. At check out l, I looked over my charges and agreed to them and gave them my credit card. When I got home, there was a different amount charged and other charges pending. When I called they had me send them my signed invoice and credit card statements. They sent me another invoice in which they were charging me for an extra person for breakfast and other items. I called 4 times to get this resolved. At the end, Leonardo said it had to do with the currency conversion and couldn't explain the extra charges, or the extra person for breakfast. Very disappointed. I’m working with my credit card to get this resolved."

"Everything was great! The service, the restaurant and bars were top notch!"

"The building is not as well maintained as we normally expect from Holiday inn Express. - Paint over the trim. - Very slippery shower. - Window seals are kind of rotted. - Bed was comfortable and the surface is clean, but corners and details are not at a really high level."

"Everything was good "

"We arrived and asked to check in early and the charge was 40 USD. We got to our room it was very clean and had a nice tv. Only issue with the hotel was that the walls were paper thin. You could hear everything the people next door talked about. Also outside our window was a house that had roosters and chickens, Very loud in the early morning i couldn’t stay asleep. Overall a nice stay for one night nothing longer."

"Very pleased"

"Coffee really needs to be improved. "

"Muy limpio y amables"

"I got a suite for a quick getaway with my wife… the air conditioner was not cooling. I reported it along with the shower head that not working properly either. A maintenance guy went to our room to fix the issues. When we got back to our room the room was super hot still but I thought it was because the setting was 34 Celsius on the ac controller ( the maintenance guy left it like that). I lowered it to 23 Celsius and went to bed because it was 4 am already. Next morning we both woke up sweating because the ac in fact did not got fixed. I requested to speak to the manager in turn ( they had a sign with her name) and they told me she doesn’t work on sundays. The rest of the staff did nothing to give me any sort of compensation or alleviate the situation. Bad customer service, and bad property condition."