Search Spa Hotels in Cansaulim

"Beautiful resort with outstanding service and great food. "

"Clean, spacious room, friendly and attentive staff. The pool was temperature controlled and newly renovated. We had an excellent time here! The breakfast was excellent and the variety on offer was exceptional."

"This hotel was amazing, lovely atmosphere and amenities and the room was a great size! Rooms cleaned daily and one of the most comfortable beds I’ve ever slept in. The breakfast is great too, it’s a buffet but with a range of made to order food including pancakes, waffles and omelets! The staff were so friendly, especially Bahurim in reception, who checked us in and we would catch-up with and get recommendations from during our stay when passing through reception! Would definitely recommend! "

"Booked for 4 people 2 kids 2 adults. When got ro room at 11 pm had to argue to get beds for childeen. They expected all 4 of us to share one bed. This was then again repeated on a second booking"

"We had a wonderful stay at Heritage Village for my birthday. Every single staff member was excellent- friendly, courteous and helpful. I can't remember all of their names but do remember Ganesh and Abigail on reception along with Naira and Balakrishna at Chutney. We spoke to the lovely female head chef at Chutney to thank her for the wonderful breakfast buffets - again her name eludes me but she was so sweet and does an excellent job. The food at both breakfast and the restaurants was out of this world and the service was impeccable throughout. Staff were so sweet in helping with any request. The rooms could be upgraded, that's my only criticism. Otherwise we were very happy, especially with the beautiful towel art for my birthday from the housekeeping team. We'll be back! Thank you to all staff for making our stay amazing "

"From the moment you enter, the resort makes a strong impression. The property is clean, well maintained, and beautifully presented. Reception and check-in were efficient and welcoming, making arrival smooth and stress-free. Our garden view room was spacious with convenient dual access. It was generally very clean and comfortable, although there was noticeable dust beneath the sofa that appeared to have been missed. The buffet offered an extensive selection across all three meals, and the staff were attentive and helpful. However, the team seemed slightly underprepared at the start of service on several occasions. Plates were missing at some stations, food labels had not been updated, and the “Buffet Closed” sign was still displayed, causing confusion. On our departure morning, when breakfast began at 7:30am and we were checking out at 8:00am, masala chai and milk were not ready at opening time. Small details, but they do affect the experience. The pool staff were excellent — friendly, proactive, and attentive to guests’ needs. Service at the SFX poolside bar was slow; after waiting five minutes without being attended to, I went to Morisco Restaurant opposite to order directly at their bar. Overall, a pleasant stay and a resort we would recommend — though not always flawless in execution."

"Great service "

"We didn't get the room we'd requested and paid for. We were very disappointed with the room we got. Bathrooms and rooms definitely need to be renovated. Over rated as a 5 star hotel. Only positive was the good staff they have. "

"Very clean room and premises. Polite and helpful staff everywhere. "