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Cape Town Marriott Hotel Crystal Towers

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Luxury
5.0 star property
9.0

Wonderful

Modern elegance with stunning city views

Steps away from a vibrant mall, this modern hotel offers stunning city views and spacious rooms. Delight in a fantastic breakfast buffet and unwind at the great pool area.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is Rp2.738.337
Rp3.180.579 total
includes taxes & fees
13 Jun - 14 Jun
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately ZAR 295 per person
  • Airport shuttle fee: ZAR 535 per vehicle (one way)
  • Self-parking fee: ZAR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does Cape Town Marriott Hotel Crystal Towers have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Cape Town Marriott Hotel Crystal Towers?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Cape Town Marriott Hotel Crystal Towers on 13 Jun 2026 start from Rp2.738.337, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cape Town Marriott Hotel Crystal Towers pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Cape Town Marriott Hotel Crystal Towers?

Self-parking is available for ZAR 50 per night.

What time is check-in at Cape Town Marriott Hotel Crystal Towers?

Check-in start time: 3 PM; check-in end time: 11:30 PM.

What time is check-out at Cape Town Marriott Hotel Crystal Towers?

Checkout is at noon.

Does Cape Town Marriott Hotel Crystal Towers provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of ZAR 535 per vehicle applies.

Where is Cape Town Marriott Hotel Crystal Towers located?

This family-friendly Cape Town hotel is located in the entertainment district, within 3 mi (5 km) of Canal Walk Shopping Centre and Milnerton Golf Club.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 223 out of 345 reviews
Rating 8 - Good. 90 out of 345 reviews
Rating 6 - Okay. 16 out of 345 reviews
Rating 4 - Poor. 9 out of 345 reviews
Rating 2 - Terrible. 7 out of 345 reviews

Reviews

Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located in a convenient location. The hotel was clean and the staff was friendly and helpful.
Stayed 7 nights in Aug 2025
Verified

8/10 Good

Julius

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and professional
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and friendly staff. Buffet breakfast is very good.
Stayed 8 nights in Oct 2024
Verified

10/10 Excellent

Alexi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the 5 star hospitality at this hotel. The rooms were beautiful, food was great and staff was very nice.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Gregg Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, nice rooms, delicious breakfast. Central lovationy
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and courteous staff. Room was always clean and outfitted with clean towels and other amenities. Access to shopping mall is a big plus.
Stayed 8 nights in Jan 2025
Verified

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent day customer service is top-tier definitely will stay again
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience hotel is very clean, organized and upscale ! Would definitely come again
Stayed 8 nights in Nov 2023
Verified

10/10 Excellent

mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Facility is nice
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice classy place. Very helpful staff. Walk across a bridge to a huge mall. Modern hotel with spacious rooms. Great breakfast.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Restaurants on site as well as room service. Century city not to be confused with city Centre (whoops my fault but just an Uber ride away).
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Kahliel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotels in capetown

This is an amazing hotel. Everything was top notch I have no complaints at all. The rooms are big an very nice with an amazing very of the city. The hotel is very clean and staff is very attentive an friendly. The food restaurants an room service is amazing an very affordable. The hotel is steps away from the mall. I would recommend this hotel to anyone who comes to cape town
Stayed 8 nights in Feb 2024
Verified

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, property conditions & facilities
Marriott was a 5 star hotel which meant our stay was very comfortable, staff were very helpful, polite and professional. Especially Ronin from concierge, Jen, David the duty manager, Grant from car valet, and Azola on front reception desk, thank you all for accommodating us and helping us in every way. Our holiday was very memorable and we would definitely return again.
Stayed 9 nights in Dec 2023
Verified

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Marriott has THE best breakfast buffet that I've ever had! The staff is really attentive and constantly checks up on you to make sure you've got everything you need. The service of this hotel is 5 star. The mall across the street from it also has everything you would need-even fresh pressed juices at one of the mall's healthy eating options. There's also a really great spa if you feel you need it. Overall I'd return to this hotel and choose to stay only here while visiting Capetown. Truly a great experience!
Stayed 4 nights in Nov 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Didn't enjoy the second class treatment

They operate as if they are trained to serve white people only. My group of friends would never get greeted by the conveyance front desk staff, but a white person coming in right behind us would be greeted instantly by multiple people. And David the evening manager needs a refresher in customer service. He was rude to my friends on several occasions. The breakfast area staff were all wonder and extremely pleasant. They were the highlight of staying at this hotel. The facilities were clean. There was no robe and no slippers which is uncommon for a 5 star hotel.
Stayed 8 nights in Oct 2023
Verified

8/10 Good

Echo

Liked: Staff & service, property conditions & facilities
Great location , idyllic closer to the shopping centre and restaurants
Stayed 3 nights in May 2026
Verified

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good just the same every day
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms!
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

CLARA

Liked: Cleanliness, staff & service, amenities
Staff was amazing !!the person in charge of the coffe at breakfast out of this world!! Kind , always smiling and making the best cappuccino!! Thank you for making our Anniversary memorable!!! Room was amazing!!! Only thing location of the TV not comfortable!
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Phina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and staff .
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay.
Verified

10/10 Excellent

GARNETT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Great breakfast!
Stayed 5 nights in Aug 2022
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Never disappoints
Stayed 1 night in Jun 2025