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Reviews of Monkey Valley Beach & Nature Resort

3.5 out of 5
Monkey Valley Beach & Nature Resort
1 Mountain Road, Noordhoek, Cape Town, Western Cape

Reviews

8.0

Very good

Rating 10 - Excellent. 16 out of 37 reviews" "
Rating 8 - Good. 9 out of 37 reviews" "
Rating 6 - Okay. 8 out of 37 reviews" "
Rating 4 - Poor. 3 out of 37 reviews" "
Rating 2 - Terrible. 1 out of 37 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Bongani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking
The stays was nice. Only problem is parking is a bit of a problem when you some parking you can’t do a u-turn and have to reverse all the way to reception to get out off the resort
Stayed 5 nights in Dec 2023

10/10 Excellent

Ilya, Detroit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the breakfast and restaurant. Also love that we had fireplace and beautiful view!
Stayed 4 nights in Dec 2020

10/10 Excellent

Christin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

6/10 Okay

Mohamad

Travelled with group
Stayed 1 night in Sep 2020

10/10 Excellent

w

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Everything was great and they do a really good steak
Stayed 1 night in Feb 2020

10/10 Excellent

Precious

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Ntlezi on 24 Feb 2020
Thank you for your response

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Very old fashioned hotel. Got sick at the restaurant from lunch with terrible diarrhea. The concierge couldn’t even recommend restaurants nearby We stayed in the last cabin available which was a scary log house in woods. Bed was uncomfortable with two mattresses for a double bed. Furniture is outdated and feels dirty Breakfast is not even included when you pay 200€ for such a crap place. Views are nice from restaurant though
Stayed 1 night in Dec 2019
Response from Ntlezi on 24 Feb 2020
Thank you so much for your review, sorry about the disappointment .

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Janine

Stayed 2 nights in Oct 2019

4/10 Poor

Jackie, Australia

Disliked: Amenities, property conditions & facilities
Old place, not worth the price we paid. Breakfast was good
Stayed 1 night in Apr 2019

10/10 Excellent

Pearl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven on Earth in a Tree House with private beach
Perfect for couples!!! We booked this place last minute due to bad weather and the receptions staff was accommodating beyond believe. We stayed in our very own private treehouse with a fire place and country bath.... Romantic Heaven. Property had a restaurant serving delicious food, recommend dinner at sunset, activities for kids, and tour planning. Do use the Hike trail to private beach with breathtaking views of the ocean and mountains, majestic pictures and swims. This property is a must visit and definitely a revisit for us. A bit of heaven on earth!!! World class staff
Stayed 1 night in Mar 2019

4/10 Poor

Angeline

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Terrible service.
The view from our room was amazing but thats all it has going for it. The room itself was small, but adequate but my husband and I found it really hard to sleep because of the mattress and the curtains letting all the sun in at sunrise. The service at the restaurant was terrible, I wouldn't recommend it. Each time we went there we were seated then forgotten, or ignored and eventually went elsewhere for our meals. The restaurant really lets the place down.
Stayed 2 nights in Jan 2019
Response from Mbali on 22 Jan 2019
Dear Angeline We sincerely apologise for failing to deliver service as expected as we are a service industry, we know that this will not make up to what you experienced during your stay with us, but we promise you that you will never have the same experience if you happen to visit our restaurant in-future, we are busy working hard to perfect our service in the restaurant. Hoping to see you again at our restaurant. Thank you kindly Monkey Valley Management

6/10 Okay

HC

Liked: Cleanliness, staff & service
good and relaxing
Arriving at the resort I was welcomed by very friendly staff, they went out of their way to make me feel welcome and wanted. Stepping into the dolphin chalet I was a bit disappointed. Although clean some of the items inside the chalet seem a bit dated. It was dark and not as “light” as in the images. Lights were fitted with very low wattage bulbs that can be improved. We did not have the view as per our booking and what the images implying. The vegetation is part of the resort ambience and with a 200-year growing history I would not want them to cut anything but then the advertising of a sea view should be limited. My daughter stayed there on three prior occasions and all three times she was very impressed with the room/chalet and view they have had, she also stayed with us this time and could not believe that this is the same resort's accommodation. Despite our disappointment, we did have a wonderful stay and all the staff we encountered went out of their way with their friendliness. The area was overgrown with breath-taking vegetation. We were secluded enough to have all the privacy you need. It was close to the swimming pool, sauna and restaurant/entertainment area. Although we did not join, there was a live band playing the Saturday afternoon. We have had fast wifi reception. I will definitely visit them again but will try to get one of the chalets with a better view of the sea and a bit more light - natural or with the help of better bulbs
Stayed 2 nights in Jan 2019
Response from Mbali on 22 Jan 2019
Dear Guest Thank you so much for you feed-back we can only grow from your reviews to us as a business, we will try and definitely improve our lighting in our cottage and the trimming of the views, we are with that as busy already with that as we speak. Thank you kindly Monkey Valley Management.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Liezel, Brisbane, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet stay
Close to the beach and other places to visit in Cape Town. Comfortable facilities.
Stayed 3 nights in Sep 2018

10/10 Excellent

ADRI DU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and Romantic
This place was such a nice surprise, it is beautiful and so romantic. I will definitely visit them again. And it was excellent value for my money. The restaurants food was so nice, and so also the buffet breakfasts.
Stayed 3 nights in Sep 2018

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnificent Property
We had an amazing stay at this establishment.....the place is just breathe taking.... service at the restaurant is out of this world....many thanks to Tafadzwa for his professional service. Linda at the reception was truly phenomenal. Thank you for everything. Will definitely recommend this place to our friends and family.
Stayed 2 nights in Jun 2018
Response from Monkey on 8 Jun 2018
Good evening Thank you so much for your review, we really appreciate you taking your valuable time to write back to us how you enjoyed your stay with us, we looking forward hosting you again in-future at our resort. Thank you again Monkey valley Management.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting!!
Awesome, in the bush and on the beach. Nice restaurant, beautiful views.
Stayed 4 nights in Apr 2018
Response from Monkey on 5 Jun 2018
Thank you so much for feed back, looking forward seeing you again at our beautiful resort. Kind regards Monkey Valley Management.

4/10 Poor

Joe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Would have taken 30 min to address our concerns.
We booked a non sea view and a sea view room. The sea view room had less sea view. We were not supposed to bath (water restrictions) the shower head was broken - sprayed the entire room and suddenly hot or cold. We asked to have this replaced more than once, it was not. The room was so dark we could not read or do ablutions (such as put in contact lenses), we were told many bulbs were wrongly bought and it could not be replaced. We bought different bulbs and replaced it. Smoke in rooms from fireplace (especially if windy). Guests smoking in eating area and everywhere. Owners seemed relaxed, but appeared a bit more comfortable with tourist guest role than proprietor role. Beach violent crime - so be aware and careful - don't take belongings with - or rather use different beach. Don't get a fright if something falls onto you during the night - just tiny geckos dropping from the roof - harmless. Consider security risks in area - there is one guard available, but the hotel is rather exposed to public. Crime rates in Cape Town high. The strengths - friendly staff, very good food and view of sunset if right time of year, good breakfast, wonderful and unique nature setting (if no fires - 100 fires started a day in Cape Town and this is a high risk area). We might return (with bulbs and a shower head), as we like quiet, nature and not in city center, we don't mind roughing it a bit, but we won't recommend it to friends.
Stayed 8 nights in Feb 2018
Response from unbeatable on 22 May 2018
we are very sorry that you did not enjoy your stay somehow with us, but we treat all our guest comments very seriously we are busy dealing the above mentioned issues so that you can see the change next time when you return, thank you for the feed back, unfortunately only one thing we have no control of crime out our premises, but the law enforcement, private security company and neighbour wood watch, they all collectively had managed to control the crime that once took place by our beautiful Noordhoek beach by catching the suspects that were involved. Thank you kindly.: Monkey Valley Resort Management

6/10 Okay

Carol, Phoenix, Arizona

Liked: Cleanliness, staff & service
Disliked: Room comfort
I absolutely love Monkey Valley. I have stayed many times and even brought clients here. Unfortunately, this time was during the drought season and while some houses on the property did have running water, ours did not and we were travelling with small children and only told once we had checked in. This made it an uncomfortable experience, however the house we stayed in was otherwise quite beautiful, clean, etc. with unrivaled views of Noordhoek beach. I guess my advice would be to ask about the water before booking.
Stayed 4 nights in Apr 2018
Response from Monkey in the valley on 5 Jun 2018
Thank you so much for your review our situation is now stable we now have our water system using the pump to pump water from the main to the tanks below and pump it again to the tanks above which works perfect for our set up, everything is in order now, we apologise for the inconvenience caused during your visit to our resort at that time, now you can booking with us again with pleasure. Kind regards Monkey Valley Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very interesting. It’s hidden in the trees, like staying in a tree house. The beach is beautiful and overall it was a pleasant stay.
Stayed 1 night in Mar 2018

8/10 Good

Lynn, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique place to stay close to nature
We stayed in the Guinea Fowl suite. It was absolutely beautiful. We had amazing views of the ocean, comfortable bed and bath and the room itself was spacious. We were located close to the dining area convenient but it was a bit noisy at times. The restaurant staff was a little slow.
Stayed 2 nights in Feb 2018

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible views across the beach!
Spectacular views across the beach from the top corner house! Superb resort, authentic in every way. The kitchen needs a new chef TBH, the food left much to be desired! NO WIFI at the house tho!
Stayed 2 nights in Jan 2018

8/10 Good

Anette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Ntlezi on 24 Feb 2020
Thank you so much for your response

8/10 Good

Aeshah

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Ntlezi on 24 Feb 2020
Thank you for your review.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Lage und Ausblick sensationell .
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Ustyrligt smukke omgivelser på meget slidt hotel
Hotellet er meget slidt, og det burde prioriteres at gøre noget ved standen. Men det er er af de smukkeste steder, jeg nogensinde har været😊
Stayed 2 nights in Feb 2019

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Einzigartiger Ausblick!!!
Einzigartiges Hotel am Berghang mit einem traumhaften Ausblick über den Strand. Toller Service und gutes Essen.
Stayed 2 nights in Jan 2019

6/10 Okay

Mathias

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hôtel vieillot, nous avons dormis au crowned Eagle la vue est à coupé le souffle, mais la chambre et vieille, pas de rideau occultant(donc réveillé dès 5:45) connexion wifi très faible, pas de sèche cheveux, linge pour les main, coffre fort, frigo..., une route très fréquentée passe juste au dessus bruit de voiture des 6:00. Le personnel est très serviable, et restaurant a recommandé. Donc si je résume payé 180$ pour la vue c’est cher payé. Avec quels arrangement je pense que cet hôtel pourrait être sublime mais dans l’etat Actuel je ne le conseil pas.
Stayed 1 night in Jan 2019
Response from Paris on 10 Jan 2019
Dear Mathias Thank you so much for your review and time you took to write to us, looking forward hosting you. Kind regards Monkey Valley Management.

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Quite ok place
Nice place on the hillside, quite close to the beach. Nice and friendly staff, not so good wifi coverage.
Stayed 2 nights in Dec 2018
Response from Mbali on 10 Jan 2019
Dear Roger Thank you so much for the review, we sorry about the wifi we are busy fixing it so that its more faster for usage, looking forward seeing you again. Thank you kindly Monkey Valley Management

8/10 Good

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rekommenderas varmt
Härligt hus med fantastisk utsikt
Stayed 1 night in Dec 2018
Response from Mbali on 10 Jan 2019
Dear Fredrik Thank you so much for the review, looking forward welcoming you back. Thank you kindly Monkey Valley Management

10/10 Excellent

Rolf-Erik

Liked: Staff & service, room comfort
Vakkert og stille.
Enestående beliggenhet ved en av verdens vakreste strender. En hemmelig vei fra hotellet opp og ned til stranden, føles riktig da stranden er beryktet for lett kriminalitet. Peis på rommet, og de kommer med ved når du ønsker å fyre opp. Litt enkelt vinkart, men god mat og vakker utsikt til solnedgangen. Stille og vakre hytter/rom. Intelligent service. God verdi for pengene.
Stayed 2 nights in Nov 2018
Response from Mbali on 10 Jan 2019
Dear Rolf-Erik Thank you so much for the review and we happy that you enjoyed your stay with us, we looking forward welcoming you when you return to our resort. Thank you kindly Monkey Valley Management.

6/10 Okay

Verified traveller

Liked: Room comfort
Wunderschöne Lage, tolle Aussicht
Etwas in die Jahre gekommen Team schlecht ausgebildet und etwas unmotiviert
Stayed 2 nights in Mar 2018

6/10 Okay

Moniek, Amsterdam

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Prachtig uitzicht over strand en zee.
De kamer was in een huis met meerdere kamers was vrij gehorig, het privé zwembad moet je delen met 8 andere kamers dus hoezo privé. Er waren geen stretchers zodat je even lekker in de zon kon liggen. Het huis is wel prima voor grote gezelschappen grote huiskamer en een prima keuken. Het hotel en restaurant is wat verouderd mag wel een opfrisbeurt hebben.
Stayed 3 nights in Feb 2018

10/10 Excellent

Timothy-James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

10/10 Excellent

Marion, Hellevoetsluis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisch
We hadden een mooie kamer met een fantastisch uitzicht. Echt spectaculair!!! Een heerlijk zwembadje erbij, echt top!! We hebben een super fijn verblijf gehad! Ook was het personeel super vriendelijk en het eten heerlijk!! Echt een aanrader.
Stayed 3 nights in Jan 2018

10/10 Excellent

Gerrit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Tolle Aussicht vom Zimmer, freundliches Personal, leckeres Frühstück und Essen im Restaurant
Stayed 4 nights in Nov 2017