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Ulasan untuk Tugawe Cove Resort

4 out of 5
Tugawe Cove Resort
Brgy Colongcogong, Caramoan, Camarines Sur

Ulasan

7,6

Bagus

Penilaian 10 - Sangat Bagus. 8 dari 21 ulasan" "
Penilaian 8 - Bagus. 7 dari 21 ulasan" "
Penilaian 6 - Cukup Baik. 2 dari 21 ulasan" "
Penilaian 4 - Buruk. 1 dari 21 ulasan" "
Penilaian 2 - Sangat Buruk. 3 dari 21 ulasan" "

7,4/10

Kebersihan

9,0/10

Staf & layanan

8,0/10

Fasilitas

6,8/10

Kondisi & fasilitas properti

Ulasan

8/10 Bagus

Edwin

8/10 Bagus

Edwin

Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

Melanie

Menginap 4 malam pada bulan Desember 2023

8/10 Bagus

SANJAY

Menginap 3 malam pada bulan Juli 2023

10/10 Sangat Bagus

Ivy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Rose pada tanggal 22 Agu 2019
Thank you for your stay with Tugawe Cove Resort. All your comments and suggestion will appreciate very much. Hope to see you soon again.

10/10 Sangat Bagus

Jose Jr

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place for bounding
Great place R & R with the family.
Menginap 2 malam pada bulan Juli 2019
Tanggapan dari Rose pada tanggal 14 Agu 2019
Thank you for staying with Tugawe Cove Resort. Hope to see you soon again.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Menginap 2 malam pada bulan Juli 2019
Tanggapan dari Rose pada tanggal 10 Jul 2019
Thank you for booking with us all your comments and feedback will appreciate

4/10 Buruk

Traveler terverifikasi

Menginap 1 malam pada bulan Juni 2019
Tanggapan dari Rose pada tanggal 14 Agu 2019
Thank you for staying with Tugawe Cove Resort.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very nice hotel if you want to just relax and feel to close to nature. Friendly staff ang our butler pinky is the best. Always around to assist and help us thank you.
Menginap 2 malam pada bulan Desember 2018
Tanggapan dari Ann Bisco pada tanggal 27 Des 2018
Thank you very much! It's our pleasure of having you as our guest.

2/10 Sangat Buruk

Ester, california, USA

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Terrible accomodation
We stayed @ Tugawe for 2 long nights. It was very disappointing. There was a frequent long brown out so that means no AC. In our 2 nights stay, there were I think 6 brown outs.Water supply was cut off for 6 hrs. Food was TERRIBLE. I mean, the food price vs the food quality really sucks. I feel sorry for our butlers. They tried to give a good service, but didn’t have enough resources to provide it. Like the brown outs. Management should provide 2 back up generators. Their place is big & we are paying customers. So, if you guys want a relaxing vacation, this place is definitely not for you.
Menginap 2 malam pada bulan April 2018

8/10 Bagus

Lui, Singapore

Disukai: Staf & layanan, kenyamanan kamar
Exclusive resort in a serene environment
Stayed here with friends. There were 3 of us but we weren't told the extra charge for one person until a day before of our trip. The invoice only showed the total balance. I would suggest that the reservation officer is clear about extra charges in the beginning. The port coordinator is extremely disorganized. We were picked up from Naga airport and the trip was smooth but when we arrived at Guijalo port we were just asked to disembark and wait at the shed. The port coordinator never told us how long we will wait there and what is happening next. Our departure was also the same. He just let people board the vans going back without organizing each group on who will board first and where is the van going. Moreso he was evasive when being asked. He should be fired. The porters are more knowledgeable about the schedule than him. At the resort we were assigned a butler named Patrick who is just working there for a summer job. A bit soft-spoken but he was nice. I'm just glad I speak the dialect as my companions can hardly understand him speak as he is quite an introvert for an assistant. Overall he was courteous and he assisted us well although he can be unsure of his answers at times I totally understand as he is just a temp staff. The boats are exclusive and new and we ordered our lunch beforehand so we can eat it during our island hopping. The cabana at the hill we stayed already showed signs of wear and tear but the beds are comfy and it was close to the restaurant.
Menginap 2 malam pada bulan Maret 2018

8/10 Bagus

Ramon , Philippines

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
returning guest
as always well and nice comfortable stay i have been here for quite a while and my stay is always a very pleasant one staying here at nagaland hotel where is the staff are always accommodating
Menginap 1 malam pada bulan Maret 2018
Tanggapan dari Rose pada tanggal 19 Jul 2018
We would like to thank you for choosing to stay at Tugawe Cove Resort. On behalf of the staff and management, we would like to extend a warm welcome to you for choosing our fine hotel. Tugawe Cove Resort is devoted to providing excellent facilities and amenities such as free. Thank you once again for visiting us. Hope to see you again at Tugawe Cove Resort.

10/10 Sangat Bagus

Orin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Februari 2018

2/10 Sangat Buruk

Jennielyn , san diego

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Bad report
20 minutes and I’m out. Dirty and smelly room . Not maintained well. Staff were great and Expedia staff were understanding of my situation...
Menginap 3 malam pada bulan Januari 2018
Tanggapan dari An pada tanggal 3 Feb 2018
Hi Sorry for that. We will advise our resort for your concern. Thank you.

6/10 Cukup Baik

Charm

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
No value for money
Over price. Food is not in good quality. Tiring going up to eat. Intercom is not available. No activities to do if the weather is bad. No entertainment. No convenient store for simple items needed. No bedroom slippers.
Menginap 2 malam pada bulan Januari 2018
Tanggapan dari Ann pada tanggal 3 Feb 2018
Hi Thank you for staying with us. We appreciate your feedback. All your concern will address directly.

8/10 Bagus

bkabats, Sydney

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
A place for relaxation
It's a destination for nature lovers and those seeking R&R as its on the tip end of Caramoan Peninsula and access is by boat only though there's a helipad. The staffs are very friendly and accommodating. If you're fit and love walking, the hillside rooms and lakeside cabanas are the best as it provide water views from your rooms and easy access to the beach though a hike to the restaurant and front desk i.e., 197 steps from the front desk to the beach. The rooms/chalets are scattered around the property between the beach and front desk which ensure privacy.
Menginap 2 malam pada bulan Januari 2018
Tanggapan dari Ann pada tanggal 3 Feb 2018
Thank you for staying with us. We will appreciate your feedback.

8/10 Bagus

Lucas

Disukai: Staf & layanan
Great resort but needs some maintenance
The resort was great and the staff wonderful. However it did need some maintenance done.
Menginap 4 malam pada bulan Januari 2018
Tanggapan dari Ann pada tanggal 3 Feb 2018
Hi Mr. Lucas, Thank you so much for staying with us. We will appreciate your feedback.

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Bad experience at Tugawe Cove
One of the worst management and resort staff I ever experienced
Menginap 2 malam pada bulan Juni 2017

10/10 Sangat Bagus

gabriel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lugar de ensueño
Un lugar de ensueño. Quizás falten actividades ofertadas, y la única pega es el lago natural entre la playa y la colina, que desmerece a mi juicio

10/10 Sangat Bagus

newly retired, california

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Staffs are very respectful, very flexible & very helpful!
Vacation buddies!😊
Tanggapan dari Rose pada tanggal 16 Mei 2019
Thank your for staying with us. Tugawe Cove Resort is very happy to see you again