Search Hotels Near Carrollton Rec Lake Shore Center, Carrollton

"Good "

"The room was ok but the hallway and elevators were filthy. Friendly staff ."

"Very nice!"

"Everything was good except the bed mattresses. Too hard!"

"Clean room and property, quiet and pleasant experience! Good coffee!"

"Always enjoy staying here"

"This place has a fresh coat of paint but that is all. The A/C is very loud. We called down immediately upon check in and the manager cut me off before I even finished and said all of the A/C's are like that. But the biggest issue is the ant problem. I found one ant our first night and blew it off. Then my daughter went to go pack her travel bag (backpack) two days later and found them in and on her bag. The manager refused to even discuss let alone offer a refund of any kind and ran off to get out of the discussion. He said it is too late at checkout to expect anything. We should have complained before when they could have moved us. This manager has no customer service mind set. He does not care about his guests he only wants to roll over the rooms - despite very low occupancy. Unfortunately, hotels.com was not any help either."

"Nice place had nice room."

"Not good at all! Customer service was very poor. No greeting or welcoming when checking-in, no direction to elevator after checking-in just here’s your key. Called front desk ti inquire about missing s amenities and was told my room number would be written down and they would see that they could do but that had a “issue”, never received amenities. Bed… was horrible tossed and turned all night and felt like something was crawling all over me (my daughter had same issue) Bathroom had peeling wallpaper above the door. Room had interior peeling around light fixtures. Would not recommend staying."