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Ulasan untuk Casa Santa Ana Hotel Boutique - Spa

4 out of 5
Casa Santa Ana Hotel Boutique - Spa
Calle Del Carretero 29 No 10b - 34, Cartagena, Bolivar

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 74 dari 108 ulasan" "
Penilaian 8 - Bagus. 28 dari 108 ulasan" "
Penilaian 6 - Cukup Baik. 4 dari 108 ulasan" "
Penilaian 4 - Buruk. 1 dari 108 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 108 ulasan" "

9,6/10

Kebersihan

9,2/10

Staf & layanan

9,0/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

Ulasan

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Maret 2020

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wonderful Casa ana
Amazing Fabulous friendly staff made us feel ver comfortable
Menginap 3 malam pada bulan Maret 2020

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2020

8/10 Bagus

Luis

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Boa opcão custo benefício
Bom serviço e tudo arrumado Muito boa localização e sossego em Getsêmani
Menginap 5 malam pada bulan Februari 2020

10/10 Sangat Bagus

Anita, Toronto

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful quiet property. Lovely attentive staff. Spacious room. Loved the common areas - lounge, dining, rooftop. Will definitely come back.
Menginap 5 malam pada bulan Februari 2020

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2020

10/10 Sangat Bagus

Annette

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely place in the charming Getsemani area
Stayed with a friend 1 night at the Casa Santa Ana Hotel Boutique - Spa, which we both enjoyed very much. They welcome you with a free drink of your choice. They have a lovely roof top pool, which was a perfect way to cool down in the heat. They do some lovely massages and facial treatments, which we unfortunately didn't have time to try.The Garden and breakfast is gorgeous and the staff cannot do enough for you so can only recommend this place.
Menginap 1 malam pada bulan Februari 2020

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location Great staff that was very kind and helpful. Very clean
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari LAURA pada tanggal 3 Feb 2020
Thank you very much for visiting Santa Ana and for your comments, we apreaciate it a lot! We hope we can welcome you again!

10/10 Sangat Bagus

Traveler terverifikasi

The ladies were wonderful. The room was modern and clear snd perfect for pur needs. The breakfast was delicious. The rooftop pool was lovely on the middle of tge hot afternoon. I would stay here again in a heartbeat. Loved it!
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari LAURA pada tanggal 3 Feb 2020
Thank you very much for visiting us! We are very happy to know that your stay was pleasant and we will love to welcome you again! Best regards

10/10 Sangat Bagus

Maria

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2020

10/10 Sangat Bagus

Ismael, Montréal, Qc

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Bel hôtel à l'abris du bruit de Cartagena. Excellent déjeuner.
Menginap 2 malam pada bulan Januari 2020

10/10 Sangat Bagus

Lance S

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari LAURA pada tanggal 3 Feb 2020
Thank you very much! We apreaciate it a lot! We hope to welcome you again! Best regards,

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 4 malam pada bulan November 2019

8/10 Bagus

Remie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan November 2019

10/10 Sangat Bagus

Girlstrip, Washington D.C

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff at hotel were amazing. They went above and beyond to make sure we were happy with our stay. I highly recommend this hotel. Food was great, room service was awesome and would stay at this hotel again if I had to.
Menginap 6 malam pada bulan November 2019

10/10 Sangat Bagus

Irodriguez, Los Angeles, CA

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We were cheerfully greeted at the front door by staff. The hotel is centrally located to most eateries and just outside of the Walled City. We absolutely loved, loved, loved our stay at the Santa Ana Hotel. Highly recommend. You wont regret it.
Menginap 4 malam pada bulan September 2019

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean comfortable room. Excellent breakfast. Nice rooftop pool.
Menginap 3 malam pada bulan Agustus 2019

10/10 Sangat Bagus

Claudio

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel confortable en zona interesante
El hotel es fantástico, al igual que la atención. El spa muy deteriorado; por eso no le doy máxima puntuación. la zona es muy buena, excepto por un par de calles.... recomiendo el restaurante Cháchara, muy cerca del hotel. Sencillo pero con un ambiente fantástico!! y música en vivo.
Menginap 1 malam pada bulan Agustus 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Casa de Santa Ana is a family-owned boutique hotel in the heart of a lively neighborhood just outside the Old City. The staff were all friendly and helpful. Visiting Cartagena during a rare heatwave, with temps in the 90’s F, the AC in the room was a welcome relief. And they serve the best coconut limeade in the city!
Menginap 3 malam pada bulan Agustus 2019
Tanggapan dari Gracias pada tanggal 14 Agu 2019
Thank you very much for your nice review we are very happy to know that you enjoy the stay in Santa Ana, we hope we can welcome you again!! Warm regards from the all team 🤗

10/10 Sangat Bagus

Virginia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Juli 2019
Tanggapan dari GRACIAS pada tanggal 9 Agu 2019
Señora Virginia muchas gracias por tomarse el tiempo de calificarnos, estamos muy complacidos! esperamos poder tener el placer de recibirla en una proxima oportunidad! esperamos que haya tenido una linda experiencia en la ciudad! Saludos de todo el equipo de Santa Ana.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent location, staff was awesome along with morning breakfast!
Menginap 2 malam pada bulan Juli 2019
Tanggapan dari Saludos pada tanggal 26 Jul 2019
Thank you very much for your coments, we apreciate it a lot! Warm regards from all the staff, we hope to welcome you again! Have a great day!! Laura Akkermans

10/10 Sangat Bagus

Vigdis Irene

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Irene pada tanggal 10 Jul 2019
Mrs. Irene, thank you very much for choosing us!! We hope you had a very nice trip around Colombia and very nice memories. Best regards Laura Akkermans

10/10 Sangat Bagus

Ana Maria

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing!
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Ana Maria pada tanggal 12 Jul 2019
Señora Ana Maria muchas gracias por sus comentarios, un gusto para nosotros atenderla, la esperamos pronto!! esperamos que haya tenido un feliz regreso a casa. Un abrazo de todo el equipo Santa Ana!!

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan
City center easy access to old town Room was clean safe no one can enter into the casa Our toilet bowl was broken but was fixed we only met an English speaking person last day which was nice but we needed some things like an extra towel or needed help with operation of the tv that spoke only English and we were stuck no help place is nice but was looking for a new place not old
Menginap 4 malam pada bulan Juni 2019
Tanggapan dari Administrador pada tanggal 29 Jun 2019
Dear guest, our apologyse for your bad experience with the service, unfortunately not all our staff is speeking english but some of them are already in training process. We have some tools in the mean time to communicate like an translation app and you can always access to a whatsapp number with a person who can speek english to help you. Sorry if the staff wasn´t clear about this, will not happen again we will improve our service. Thank you very much for your comments

10/10 Sangat Bagus

JULIANA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
O hotel é pequeno mas muito aconchegante, fomos recebidos com uma limonada de coco deliciosa (que veio a calhar pois o calor é super abafado por lá), o staff extremamente cordial e prestativo. Recomendo muito.
Menginap 2 malam pada bulan Juni 2019
Tanggapan dari Administrador pada tanggal 3 Jul 2019
Señora Juliana gracias por sus comentarios y por recomendarnos! esperamos poder recibirlos nuevamente en nuestro hotel. Un abrazo grande de todo el personal!

8/10 Bagus

Jul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Muy linda la casa y el servicio excelente, está a una cuadra de una plaza donde siempre hay comida, música y fiesta... pero a pesar de eso es muy tranquila la casa boutique y no se escucha ruido. Muy cerca de todas las atracciones turísticas
Menginap 3 malam pada bulan Mei 2019
Tanggapan dari Equipo Casa Santa Ana pada tanggal 7 Jun 2019
Muchisimas gracias por tan lindos comentarios. Fue un placer haberles podido atender.

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 3 malam pada bulan Mei 2019
Tanggapan dari Santa Ana Team pada tanggal 20 Jun 2019
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

10/10 Sangat Bagus

Jens

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Top location to discover the Centro Historico
Cosy place with only five bedrooms. Small pool on the rooftop which was really relaxing after a long day of sightseeing. Very close to the night life, nevertheless absolutely quiet inside. Friendly and attentive staff, However our room in the ground floor smelt slightly of damp, most likely based on the only opening or more correctly the shutters being part of the door (no further window).
Menginap 3 malam pada bulan Mei 2019
Tanggapan dari Santa Ana Team pada tanggal 4 Jun 2019
thanks for your comments . It was a pleasure for all the Santa Ana house team, they could have attended. We hope to see you soon.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff made you feel lime you were royals. At last minute we decided to stay overnight at Playa Bendita, and staff called us to made sure we were OK. Comfortable and CLEAN bed. My new thing : a delicious welcome “limonada de coco” Higly recomend this hotel and a spa massage !!! Definitely will be back.
Menginap 5 malam pada bulan Mei 2019
Tanggapan dari Adminitrador pada tanggal 29 Jun 2019
Dear guest, thank you very much for your nice comments, we are very happy and pleased! We will be very happy to wellcome you again in the future!

8/10 Bagus

Alejandra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Gran opción en Cartagena
Agradable casa de 5 habitaciones, el desayuno muy bueno y excelente ubicación.
Menginap 4 malam pada bulan April 2019
Tanggapan dari Grupo Santa Ana pada tanggal 7 Jun 2019
Gracias por sus comentarios. Fue un placer haberlos podido atender-.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kenyamanan kamar
A little too green
We really enjoyed our stay but had no hot water in the shower. Additionally, they came to bring something to our room and unplugged our charging phones, perhaps to save electricity. Also, the AC was stopped at 75 degrees, again, we presume to save energy. All about being green but if I am paying for a nice hotel I expect to be able to use the power and have hot water.
Menginap 1 malam pada bulan April 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything was perfect; location, facilities, and one special mention to the staff!!
Menginap 3 malam pada bulan Maret 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very cute colonial home with charm and character. Breakfast was prepared a la cartel and the pool added an extra touch to our stay
Menginap 3 malam pada bulan Maret 2019

6/10 Cukup Baik

Jessica

Casa Santa Ana was certainly nice, but overpriced for what it is. I had spent the first two nights in Cartagena elsewhere for less money and everything about Casa Santa Ana fell short in comparison. It was really the little things that made a big difference, we didn't have any soap in the room? You had to pay for water, being that you can't drink the tap water I expected the hotel to provide drinking water (at least a bottle a day?) The WiFi didn't work for the first day we were there and it was in and out for the rest of our stay. The first day/night we were there it took 10-15 minutes to get into the hotel as you don't have a key to the front entrance and have to use the knocker on the front door (I'm pretty sure the buzzer was broken?). All in all I'd say your money can definitely go further elsewhere.
Menginap 2 malam pada bulan Maret 2019

8/10 Bagus

Pascale

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Februari 2019

10/10 Sangat Bagus

Terrell, Cooper City, Florida

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is located in more of a local area but within walking distance of the old town area. It is a restored colonial home. The hotel on request provided transportation to and from the airport. The hotel staff made a great breakfast and were very helpful in providing us with a one-day guided tour of the city. We felt perfectly comfortable walking around the area. It was a much more relaxed environment than the tourist laden old town area.
Menginap 2 malam pada bulan Januari 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good breakfast, clean, quiet hotel. Very lovely courtyard. Not all rooms have windows other than one in the door.
Menginap 5 malam pada bulan Februari 2019

8/10 Bagus

JOHN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2019
Tanggapan dari Maria Jose Passos pada tanggal 22 Jan 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The area was a little unexpected. Lots of bars and restaurants, but Noisy, lots of low cost hostels in area, not much shopping.
Menginap 3 malam pada bulan November 2018
Tanggapan dari Maria Passos pada tanggal 22 Nov 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Sangat Bagus

Gary

Great stay. Fantastic breakfast - super friendly staff. Nice clean room. Amazing rooftop pool area to relax in after a hard day walking around the town. Close to super trendy Plazo Trinidad surrounded by street food, bars and the street art. But only a short 5 minute walk to the Clock Tower. 100% recommend.
Menginap 4 malam pada bulan November 2018
Tanggapan dari Maria Passos pada tanggal 22 Nov 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Sangat Bagus

anna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beautiful and Tranquil Casa
Casa Santa Ana was awesome. I highly recommend this beautiful boutique hotel. I'll would definitely go back if ever in Cartagena. Lived It!
Menginap 4 malam pada bulan November 2018

10/10 Sangat Bagus

daniel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2018
Tanggapan dari Maria Jose Passos pada tanggal 17 Nov 2018
Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

10/10 Sangat Bagus

Joanna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wonderful choice in Cartagena
Wonderful stay! The staff are so lovely and welcoming, the little hotel is gorgeous and cozy and always spotless. Perfect location as well. Can't beat it for the amazing price!
Menginap 5 malam pada bulan Oktober 2018
Tanggapan dari Maria Jose pada tanggal 7 Nov 2018
Thanks for your comments. It was a pleasure for us to have you in our hotel.

10/10 Sangat Bagus

Yalda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
-Very quaint, clean, and chic. -24/7 staff
Menginap 1 malam pada bulan Oktober 2018
Tanggapan dari Maria Jose pada tanggal 7 Nov 2018
Thanks for your comments. It was a pleasure for us to have you in our hotel.

10/10 Sangat Bagus

Jordan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
All perfect!
Very Nice hotel hotel boutique.you feel like home. We recommend to have a massage on the roof at sunset !
Menginap 1 malam pada bulan September 2018
Tanggapan dari Maria Jose pada tanggal 7 Nov 2018
Thanks for your comments. It was a pleasure for us to have you in our hotel.

10/10 Sangat Bagus

Traveler terverifikasi

small charming hotel
a beautiful little hotel, the staff was super friendly and helpful and the location was in a part of the city that was full of live specially on the weekend
Menginap 3 malam pada bulan Agustus 2018
Tanggapan dari María José Passos pada tanggal 10 Sep 2018
Thanks for staying with us! Your opinion is very important to us.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
There needs to be at least one hotel staff on duty who speaks ENGLISH!!!!
Menginap 5 malam pada bulan Agustus 2018

2/10 Sangat Buruk

Juan carlos

Disukai: Kebersihan, staf & layanan
NO ESTA DENTRO DE LA CIUDAD AMURALLADA!!!
Aunque el hotel es bonito, me sentí estafado, porque ellos dicen estar en la Ciudad Amurallada y por eso compré, pero es falso, porque el hotel esta en Getzemani, el cual es un barrio estrato 3, circundado por murallas, pero no esta dentro de la Histórica Ciudad Amurallada. Por tener murallas, engañan a los turistas diciendoles que es la ciudad amurallada y eso es Publicidad Engañosa. Si hubiera sabido que era en ese barrio, no hubiera comprado, porque los alrededores son feos, dejando mucho que desear. No Caigan en la trampa, el hotel esta dentro de unas murallas, pero no NO ESTA dentro de la ciudad amurallada.
Menginap 1 malam pada bulan Juli 2018

10/10 Sangat Bagus

Matt, Texas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The hotel was in a great location! The staff was very nice and helpful and the breakfast was delicious!
Menginap 3 malam pada bulan Juli 2018
Tanggapan dari Maria José Passos pada tanggal 24 Jul 2018
Thanks for staying with us! Your opinion is very important to us.

8/10 Bagus

Steph, Chicago, IL

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I was so close to giving this place rave reviews until our check out experience. The staff are all very nice and the rooms were so cute. The location was perfect and we felt safe walking during the day and night. The staff don't speak English but that wasn't an issue for us (but may be if you don't know enough Spanish). Our check out was rocky when their machine wasn't working and they all of the sudden didn't accept VISA (all we carry). We left 30 min later than preferred for the airport because of this. But overall a lovely stay.
Menginap 3 malam pada bulan Juli 2018
Tanggapan dari María José Passos pada tanggal 10 Sep 2018
Thanks for staying with us! Your opinion is very important to us.