All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 569 out of 966 reviews" "
10 - Excellent
569
Rating 8 - Good. 270 out of 966 reviews" "
8 - Good
270
Rating 6 - Okay. 70 out of 966 reviews" "
6 - Okay
70
Rating 4 - Poor. 34 out of 966 reviews" "
4 - Poor
34
Rating 2 - Terrible. 23 out of 966 reviews" "
2 - Terrible
23
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Good
KELLY, Billings
Travelled with partner
15 May 2024
Liked: Staff & service, amenities
Needs updated
KELLY
Stayed 1 night in May 2024
Response from Owner on 16 May 2024
Kelly, thank you very much for your feedback! We hope to serve you again in the future.
The staff were incredibly kind and helpful. Loved the location of this hotel and the park across the street and nearby hiking trail.
Amber
Stayed 1 night in May 2024
Response from Owner on 13 May 2024
Amber, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
10/10 Excellent
Suzanne M, Gambrills
10 May 2024
Liked: Cleanliness, staff & service
The staff at the Hilton Garden Inn was amazing!!! So helpful and accommodating. I would definitely stay there again.
Suzanne M
Stayed 3 nights in May 2024
Response from Owner on 13 May 2024
Suzanne, thank you so much for your kind words about our team. We really appreciate you taking the time to share your experience with us! We hope to see you again soon.
6/10 Okay
Nikki
Travelled with pets, Travelled with partner
7 May 2024
Liked: Staff & service
The bathroom floor was dirty, we could hear the person next door snoring. The people were nice however.
Nikki
Stayed 1 night in May 2024
Response from Owner on 7 May 2024
Nikki, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.
Lisa, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Was a little loud but served its purpose for a safe place to park a packed car right outside our window. Toilet kept running but once bathroom door was closed could not hear it. Small restaurant, fitness room and pool. Comfortable beds.
Elizabeth
Stayed 1 night in Apr 2024
Response from Owner on 15 Apr 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.
Cleanliness could have been better in my suite for as much as you pay for them. Toilet didn’t work properly and could hear it filling up all night
Mandy
Stayed 2 nights in Apr 2024
Response from Owner on 15 Apr 2024
Mandy, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!
Samantha, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
10/10 Excellent
kelcy
7 Mar 2024
kelcy
Stayed 1 night in Mar 2024
Response from Owner on 28 Mar 2024
Kelcy, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
2/10 Terrible
Christie
3 Mar 2024
Christie
Stayed 1 night in Mar 2024
Response from Owner on 5 Mar 2024
Thank you for taking the time to review us, Christie. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.
Liked the ability to sit in lobby visit with family and eat our pizza
Nancy
Stayed 1 night in Mar 2024
Response from Owner on 4 Mar 2024
Nancy, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
8/10 Good
Harlan
3 Mar 2024
Liked: Cleanliness
Friendly
Harlan
Stayed 1 night in Mar 2024
Response from Owner on 4 Mar 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.
Elvis, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
The towels were rough, a little fabric softener would help. Key card seemed to be a little finicky. Hot tub and pool were excellent. A continental breakfast would be nice fir the price of the room. All of the pillows were very soft, might include at least one firm pillow. All things considered I had ab enjoyable stay.
David
Stayed 3 nights in Feb 2024
Response from Owner on 27 Feb 2024
David, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!
6/10 Okay
Branden
Travelled with family
26 Feb 2024
Liked: Staff & service, amenities
The hotel was a little run down, but the beds were comfy, the area seemed safe, and the stay was nice.
Branden
Stayed 1 night in Feb 2024
Response from Owner on 26 Feb 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.
6/10 Okay
Danielle
Travelled with family and small children
25 Feb 2024
Not exactly what $211 usually gets us. Carpets could use some stretching or replacing, doors need wiped down, lobby is nice, its cool it has a restaurant and small bar, but it is further than i like from most things..
Danielle
Stayed 1 night in Feb 2024
Response from Owner on 26 Feb 2024
Thank you for taking the time to share your feedback with us about your recent stay, Danielle. We strive to provide our guests with the best value for their travel dollar and apologize if you feel we were not successful. Please feel free to reach out to the hotel directly if you would like to discuss your feedback further offline. We hope to welcome you again in the future.
Jesse, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Patrick, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Thank you very much for your positive feedback! We hope to serve you again in the future.
8/10 Good
Arlois
15 Feb 2024
Arlois
Stayed 1 night in Feb 2024
Response from Owner on 21 Mar 2024
Arlois, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
6/10 Okay
Rebecca, Riverton
Business traveller, Travelled with partner
7 Feb 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel needs to be updated and the staff needs to make sure they have liners in the garbage cans. The people working there were very nice and helpful. It would be really nice if they offered a shuttle to the airport.
Rebecca
Stayed 4 nights in Jan 2024
Response from Owner on 8 Feb 2024
Rebecca, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!
Thank you for taking the time to review us, Jessica. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.
Brandon, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
8/10 Good
Robert
Business traveller
13 Jan 2024
Liked: Cleanliness, staff & service, amenities
The staff is excellent and will go out of their way to get you whatever you need within reason. New carpets are VERY badly needed in the hallways. Hard to believe there’s no free continental breakfast when just across the parking lot the Hampton does.
Robert
Stayed 2 nights in Jan 2024
Response from Owner on 15 Jan 2024
Robert, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!
10/10 Excellent
Amanda
13 Jan 2024
Amanda
Stayed 1 night in Jan 2024
Response from Owner on 2 Feb 2024
Amanda, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
10/10 Excellent
max
10 Jan 2024
max
Response from Owner on 12 Jan 2024
Max, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Very friendly staff, nice hotel, enjoyed our stay.
Angela
Stayed 1 night in Dec 2023
Response from Owner on 31 Dec 2023
Angela, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
Thank you for taking the time to review us, Margaret. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.
10/10 Excellent
Bobby
Travelled with partner
24 Dec 2023
Liked: Cleanliness, staff & service, amenities
Bobby
Stayed 1 night in Dec 2023
Response from Owner on 27 Dec 2023
Bobby, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
10/10 Excellent
Kurt
Business traveller
19 Dec 2023
Liked: Property conditions & facilities
Kurt
Stayed 1 night in Dec 2023
Response from Owner on 20 Dec 2023
Kurt, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Checking in was cinch, friendly gal at the front desk and just a very nice property to stay at!!!
Ray
Stayed 1 night in Dec 2023
Response from Owner on 20 Dec 2023
Ray, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
10/10 Excellent
Mike
12 Dec 2023
Liked: Cleanliness, staff & service
Mike
Stayed 1 night in Dec 2023
Response from Owner on 14 Dec 2023
Mike, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
6/10 Okay
Chris
7 Dec 2023
Chris
Stayed 1 night in Dec 2023
Response from Owner on 9 Dec 2023
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.
The property was clean and quite. Our room was spacious and clean. The coffee brewer was a bit cantankerous. Everything else was great. Beds were very comfortable and the spacious bathroom had good shower pressure.
Norman C
Stayed 1 night in Dec 2023
Response from Owner on 6 Dec 2023
Norman, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
10/10 Excellent
Lucretia
3 Dec 2023
Lucretia
Stayed 1 night in Dec 2023
Response from Owner on 27 Dec 2023
Lucretia, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Nice and clean, there wasn't a lot of people at the pool
Sherry
Stayed 1 night in Dec 2023
Response from Owner on 6 Dec 2023
Sherry, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
Elizabeth, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
6/10 Okay
Theresa
Travelled with group
29 Nov 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff.
They use heavy fragrances in their cleaning. We had to move rooms the first one smelled so strong. They moved us right away to a fragrance free room, which still had some fragrance smell.
The carpet in the hallways needs stretched. It’s wrinkled up and could easily cause someone to trip.
Theresa
Stayed 1 night in Nov 2023
Response from Owner on 30 Nov 2023
Theresa, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.
Brett, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Mary, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Makena, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
4/10 Poor
Jonathan
Travelled with pets, Travelled with partner
26 Nov 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Kitchen staff was on holiday, so only a very limited and stale continental breakfast was available. Pool was overrun with families, and was about to close down for a month for remodeling. The hallways and rooms were dingy, and the carpets were delaminating. Bathroom in room was run down and in poor condition. $56 charge to have pet stay in room. Not worth the price.
Jonathan
Response from Owner on 29 Nov 2023
Thank you for taking the time to share your feedback with us about your recent stay, Jonathan. We strive to provide our guests with the best value for their travel dollar and apologize if you feel we were not successful. Please feel free to reach out to the hotel directly if you would like to discuss your feedback further offline. We hope to welcome you again in the future.