Deluxe Apartment, 2 Bedrooms | Iron/ironing board, free WiFi, bed sheets

Reviews of White House Deluxe Castrop Rauxel

White House Deluxe Castrop Rauxel
Westerholtstraße 28, Castrop-Rauxel

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 2 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Esha, Pakistan

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
We were greeted by the host who met us nicely. He made us feel comfortable and homely. However, when he was about to leave he said something which kind of put us off. He asked us to give him Euros 150 deposit as part of security and that he or his house keeper will pay us on the day we'll leave. Now before anyone else says that it's Expedia's policy, I would like to add that a day before I messaged the person who had been dealing with my bookings for this apartment since day 1 asking, "Hello, do we have to pay anything extra when we arrive at the accommodation?" And that person clearly said "No, you don't have to pay anything extra" Obviously we were at ease. But when he asked us to pay this money, we told him everything regarding the conversation we had and even showed him the messages. He refused saying something like the person who was messaging us is my worker and I don't wish to work with him any further. We requested him saying we have kept a limited amount of cash with us and if you ask for such a huge amount, our budget will get disturbed, he was adamant that he wants it so we succumbed. Secondly, I don't recall any of us sleeping peacefully at night because of the hot weather. When we asked for fans he said, "I'm sorry this is the first time it's so hot and I can't do much about it." The thing is, if someone is paying you, you are supposed to accommodate them even if that means buying an extra fan. Secondly, you are supposed to handle your affairs with your workers
Stayed 4 nights in Jul 2018

6/10 Okay

Benjamin

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Minus: Die Heizkörper (mind. 3 von 5) machen alle stunden mal ein geräusch das man sich denkt eine Motorradgang kommt ins Zimmer, und heizen über Nacht nicht (sehr kalt dann in der Früh). Staub und Haare im Bad. Staub in den Zimmern. Doppelbett quietsch wie ein Schwein durchgehend. Nachbarwohnung sehr laut bis zur späten stund. Plus: sehr groß, Küche, gute Lage
Stayed 4 nights in Dec 2018
Response from owner on 19 Jan 2019
Guten Morgen danke für ihren Feedback erstmal, die Heizung wurde entlüftet. Die Nachbar Wohnung waren gäste aus Holland die auch wie sie angereist sind, bei solchen Angelegenheiten können wir nur helfen wenn sie uns sofort bescheid geben. Mit freundlichen Grüßen

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Sehr viele Schlafmöglichkeiten,bequeme Betten. Sehr netter Vermieter
Stayed 2 nights in Dec 2018
Response from White House Team on 21 Dec 2018
Wir danken ihnen für die ehrliche Bewertung

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt
Nur zu empfehlen!
Stayed 1 night in Oct 2018
Response from Owner on 1 Nov 2018
Thanks for visiting us

10/10 Excellent

jonny

Liked: Cleanliness, property conditions & facilities
Mindre är ibland mer
Det var vad vi behövde, ett boende när vi var på fotbolls resa. Lagom stort för tre personer som bara åt hämtmaten vi hämtat på vägen hem. Han vi pratade med var väldigt trevlig och lätt att få tag i!
Stayed 3 nights in Oct 2018
Response from Owner on 1 Nov 2018
Thanks for visiting us

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Für den Preis ok.
Haben nur was zum Übernachten gesucht. Dafür wars ganz ok.
Stayed 2 nights in May 2018