Search Spa Hotels in Castroville

"Only issue I had was we had to move our cookout indoors because I had to call the front desk several times to have our grill fired up, when he finally came he didn't have the lighter and the grill utensils."

"The front desk staff need improvement, they are not friendly at all and when you ask for something they answer in a terrible mood "

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"Everything was amazing! "

"Hot tub did not work and management was unconcerned "

"Some of the staff was very helpful and some were a bit annoyed at questions and had no idea what you were asking about if you had questions. According to the website, they would serve breakfast till 10:00 AM. When one of us went to check they stopped an hour earlier. The first night, room service did not come in and clean, after we talked with them about it, they did it after that. The swimming pool was outdoors and did not look that clean so we decided against it. The gym room was too hot when my brother went to exercise. They said they sold laundry pods but when my dad asked, the staff said they did not and had no idea what he was talking about. They did have a laundry room but one of their machines was broken so we had to drive into a different part of town to a laundromat. Other than that, the suite was nice. "

"The room was not clean and did not look like the picture and had a odor "

"This hotel offers large rooms and a nice lobby. I liked the amenities but didn’t use them much because it was a busy weekend at the hotel. They have a sauna which is a nice touch and an outdoor hot tub. Some things are a little dated but overall it’s a great hotel and we enjoyed our experience. "

"Been to this resort every year for years. We usually don’t eat on property except for Signature (amazing) and pool side. This time we decided to stay on property and to be honest not impressed at all. We skipped big breakfast and ate at Henrietta’s not good at all!! Lunch time we ate at Spitfire and had a sandwich. Service was very slow. The sandwich was good except for all the oil saturated on the bread. Dinner we ate Mexican, not impressed at all. I truly feel for the top notch hotel i feel it is the food should be also"