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Résidence Hôtelière Le Sapin

3.0 star property
Start your day with a delicious continental breakfast or recharge at the snack bar/deli before exploring all that Switzerland has to offer.

Choose dates to view prices

In the heart of Switzerland, Résidence Hôtelière Le Sapin invites you to unwind with a continental breakfast and rejuvenating spa services. Take advantage of WiFi in public areas, express check-in and check-out, coffee/tea in the lobby, a front-desk safe for your valuables and access to an indoor pool nearby.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Restaurant
  • Parking available
  • Housekeeping

Room options

View all photos for Double Room

Double Room | Free minibar, in-room safe, desk, bed sheets

Double Room

8.4 out of 10
Very good
(5 reviews)
  • Mountain view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Located in Charmey, Résidence Hôtelière Le Sapin is in the mountains and near a boardwalk. Castle of Gruyeres and Château de Gruyères are notable landmarks, and if an activity is on the agenda, visit Charmey Gondola. Maison Cailler Swiss Chocolate Factory and Gastlosen are two other places to visit that come recommended. Make sure you don't miss outdoor adventures like mountain biking and hiking/biking trails.
Map
Rue du Centre 25, Charmey, Fribourg, 1637

What's nearby

  • Gruyère Pays-d'Enhaut Regional Nature Park
    Gruyère Pays-d'Enhaut Regional Nature Park
    1 min walk - 0.0 km
  • Le Petit - Ganet
    Le Petit - Ganet
    1 min walk - 0.0 km
  • Charmey Aventures
    3 min walk - 0.3 km
  • Charmey Gondola
    5 min walk - 0.4 km
  • Castle of Gruyeres
    20 min drive - 13.1 km

Getting around

  • Gruyeres Station
    15 min drive
  • Geneva International Airport (GVA)
    87 min drive

Restaurants

  • Le Chalet de Gruyères
    13 min drive
  • Café-Restaurant des Remparts
    14 min drive
  • Nestlé
    11 min drive
  • Restaurant La Fleur de Lys
    14 min drive
  • Auberge de la Halle
    14 min drive

About this property

Résidence Hôtelière Le Sapin

  • Hotel near Charmey Gondola
  • Located close to Maison Cailler Swiss Chocolate Factory, Résidence Hôtelière Le Sapin provides free continental breakfast and a snack bar/deli. Treat yourself to a massage or other spa services. Stay connected with free WiFi in public areas.
  • Additional perks include:
    • Self-parking (surcharge), access to a nearby indoor pool and express check-out
    • Express check-in, a front desk safe and a porter/bellboy
    • Smoke-free property, a lift and coffee/tea in reception
  • Room features
  • All guest rooms at Résidence Hôtelière Le Sapin have perks, such as free stocked minibars, in addition to amenities, such as safes and minibars.
  • More conveniences in all rooms include:
    • Hairdryers and shampoo
    • Flat-screen TVs with cable channels
    • Electric kettles, heating and daily housekeeping

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 300 metres
  • Street parking available
  • Covered parking on site (CHF 10 per night)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Snack bar/deli

Conveniences

  • Safe at front desk
  • Vending machine
  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • In the mountains

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:30 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Hôtel Cailler,Gros Plan 28 1637 Charmey]
Guests must contact the property in advance for check-in instructions and smart lock details; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are recommended to download the property's JustIN Mobile mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

Pets are allowed
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.00 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: CHF 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Is Résidence Hôtelière Le Sapin pet-friendly?

Yes, pets are allowed at this property. Some restrictions may apply, so please contact the property for more details.

How much is parking at Résidence Hôtelière Le Sapin?

Self-parking is available for CHF 10 per night. There is free parking nearby.

What time is check-in at Résidence Hôtelière Le Sapin?

Check-in start time: 4:00 PM; check-in end time: 10:30 PM. After-hours check-in is not available.

What time is check-out at Résidence Hôtelière Le Sapin?

Checkout is at 11 AM.

Where is Résidence Hôtelière Le Sapin located?

Situated in the mountains, this hotel is 0.2 mi (0.4 km) from Charmey Gondola, and within 9 mi (15 km) of Maison Cailler Swiss Chocolate Factory and Castle of Gruyeres. Château de Gruyères and Gastlosen are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Résidence Hôtelière Le Sapin Reviews

8.6

Excellent

9.2

Cleanliness

9.2

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 24 out of 52 reviews
Rating 8 - Good. 20 out of 52 reviews
Rating 6 - Okay. 6 out of 52 reviews
Rating 4 - Poor. 1 out of 52 reviews
Rating 2 - Terrible. 1 out of 52 reviews

Reviews

Verified

8/10 Good

Aline

Liked: Cleanliness, staff & service, amenities
Oui
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

DIDIER

Liked: Cleanliness, staff & service, amenities
Chambre cosy et agreable : belle vue, calme avec frigo et petit balcon pour prendre l'air. Deco montagne réussie et sympa. Petit dejeuner continental classique qui se prend dans un salon de thé....Original.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
difficulte a trouver restauration le soir...
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous cherchions le calme et la sérénité et nous l’avons trouvé ici. Nous avions une des plus petite chambre mais bien équipée, décorée avec goût et des équipements de qualité. Rien à redire sur la propreté, aussi bien dans la chambre que dans le reste de la résidence. Le petit déjeuner est royal !
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer klein aber sauber und gut eingerichtet. Preis Leistung Top. 3h Eintritt für das Wellnessbad und ein sehr hochwertiges Frühstück im Zimmerpreis inbegriffen.👍
Stayed 1 night in Aug 2025
Verified

8/10 Good

René

Fernsehkanäle etwas sehr einseitig. Von den 34 erhaltenen Sendern waren tatsächlich 32 francophone. Ein Lokalsender auf deutsch (Tele Bienne) und noch ein Sender, auch hier allerdings wurde französisch gesprochen. Für mich gar kein Problem da ich aus der Gegend bin, für meine Frau und vermutlich viele weitere Gäste ist dieses Angebot nicht befriedigend. In Asien erhalte ich fast überall zumindest die deutsche Welle. Hier müssen sie über die Bücher. Ein paar Sender auf deutsch einzurichten und zu programmieren sollte machbar sein. Ich hätte es gekonnt, wollte aber nicht alles verändern. Dies war negativ. Beste Grüsse René Buchs
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Gisèle

Juste un petit détail..réception à l’hôtel Caillier.. un peu compliqué !! Mais je le saurai la prochaine fois !!!merci pour les bains !!!
Stayed 1 night in Jan 2025
Verified

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres bon sejour

Hotel tres cocooning literie très confortable très bon emplacement juste une chose il faut mettre une paroi fixe dans la douche Douche un peu petite
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Belle chambre, simple et avec une bonne literie. Le seul petit reproche , peut-être une meilleure isolation phonique avec le couloir notamment. Sinon très bien, bon petit déjeuner et les 3 heures de bains offertes par nuité sont intéressantes.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Elisabeth

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Alles war tiptop, wir würden sofort wieder im Le Sapin buchen, aber der Service ( Bedienung - eine junge Deutsche, der Herr war freundlich ) beim Morgenessen war unfreundlich, schnippisch, liess uns lange warten - alles in allem zum vergessen und nicht wieder buchen :-(
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Jean-Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très satisfait de notre séjour

Très jolie chambre. Petit-déjeuner très bon et très généreux. Personnel d'accueil et à la boulangerie très sympathique. Très jolie offre dans un coin charmant au mille possibilités. Merci.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Guy

Liked: Staff & service, amenities, property conditions & facilities
Petit établissement très sympathique au cœur de Charmey. Proche des bains. Excellent petit-déjeuner.
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Troppo caro per una persona per quello che è offerto. Colazione minima: né frutta fresca, niente cereali, niente succo di frutta…
Stayed 2 nights in Feb 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

스키타기에 좋은 위치, 그리고 친절한 직원

일단, 위치가 굉장히 좋습니다. 스키리조트까지 도보로만 걸어가기에도 좋았고. 스키 렌탈하는 가게는 걸어서 1분거리여서 이점또한 만족합니다. 방문당시, 호텔이 부분 공사중이어서 호텔이 다소 정신이 없었지만, 메인 프론트에 있던 직원도 친절하셨고 도움주시려고 하는 모습이 참 좋게 느껴졌습니다. 코로나 덕에 아침은 룸서비스로 대체했지만 음식 충분했고요~ 쨈 종류가 4개가 되어서 깜놀..했습니다 ㅋㅋㅋ 다음에 이 지역에 온다면 다시 투숙할 의향이 있습니다 .추천~!
Stayed 1 night in Feb 2021
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon rapport qualité prix

Très bon accueil. Le moins pas de parking privatif.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

KEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Notre séjour

Très joli sejour, hôtel très bien, le personnel très à l'écoute et accueillant. Très bien au niveau cuisine. A refaire
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Gérard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bon séjour dans un joli hôtel
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service Great Food Great Location
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super accueil très chaleureux, super petit déjeuner, variés avec produits du terroir.... chaleur excessive dans les chambres car chauffage au sol non réglable.
Stayed 1 night in Jan 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Nettes Hotel, gut gelegen zum Wandern

Soweit alles iO, Hotel hat drei Restaurants, Einrichtung rustikal und ästhetisch.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Good value for money

Friendly staff, nice causy room, very quite - and beautyful view from 4th floor room balcony. Breakfast room is missing a bit of atmosphaere - but overall, we would come back
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sandra

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025
Verified

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

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