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"After a few noisy rooms in past (rooms under flight path, looking over railway, roadway, next to gym) I was giving this hotel one last go, as everything else is great. Lucky this time as got a very quiet room, after requesting change from one looking over railway. Fabulous bed, bathroom and linen. Club room well worth it as fully free bar for 2 hours in evening with substantial fresh and cooked buffet in lounge, all included, and amazing breakfast spread. They don’t explain benefits of club room well enough on Hotels.com. Spa is also great, free to use sauna , jacuzzi etc. Extraordinary architecture and finish. Pool area could improve with a drinks service. All staff are so polite and helpful. Immaculate throughout. "

"Nice facility and close to the airport. I have stayed here before and really enjoyed it."

"Nice hospitality all staff right from reception to floor staff were excellent "

"Grate hotel at center of the city"

"Good stay"

"Complementary breakfast is their highlight "

"you have the best service staff ever "

"I have stayed in all five stars in Chennai many times and Hyatt always best for comfort, staff attention and service. Special thanks to reception staff for excellent check in and ensuring quiet room as requested. Perfect sleep and great breakfast and also enjoyed spa and pool. Just wish they didn’t blare pop music in garden at breakfast time. Lotus pond is special area and gentle traditional Indian music would be more in keeping in morning, Bring earplugs to breakfast if you don’t want loud pop music at 8am! That aside I highly recommend this hotel over both the Leela Palace and ITC Chola. "

"Wonderful "