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Reviews of Treebo Trend Nestlay Airport

3 out of 5
Treebo Trend Nestlay Airport
No. 17, VGP Murphy Square Street, St. Thomas Mount, Chennai, Tamil Nadu

Reviews

6.6
Rating 10 - Excellent. 6 out of 31 reviews" "
Rating 8 - Good. 11 out of 31 reviews" "
Rating 6 - Okay. 5 out of 31 reviews" "
Rating 4 - Poor. 4 out of 31 reviews" "
Rating 2 - Terrible. 5 out of 31 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

ATANU

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

4/10 Poor

pranshu

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms are decorated beautifully..... Hotel staff and cleanines is excellent...
Stayed 6 nights in Nov 2019

10/10 Excellent

B, guntur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its nice and budget affordability and very much near to airport
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient place to stay nearby airport
Overall it’s a good place to stay and closer to the airport and Saravana Bhavan vegetarian restaurant
Stayed 1 night in May 2019

2/10 Terrible

Bofunny, UK

Disliked: Staff & service, property conditions & facilities, room comfort
My wife and I arrived at the hotel at 11:30pm after a long journey and we were looking forward to sleep. The hotel had a different plan for us. We had booked (and paid) for a deluxe room however it seems that the staff had given our room away to someone else (or double booked the room). Rather than being upfront and honest with Us, they did what we frequently experience in India, showed us to ‘our’ room and hoping we would not notice (with no mention of a refund of the difference in price). We noticed. I asked the category of the room and it then became clear what the previous chat between the 2 colleagues (in English, where the remaining conversations were had in their local dialect) was about. They were discussing which was the biggest room they could give us! Making us feel they were giving us the biggest room they had, not that they were giving us a smaller, lower category room for the same price!! The manager was called. Once he arrived, after 2 calls made to him, he told us that our actual room, we had booked over a week prior, had faulty AC. Not believing this, we told him we were leaving and hurriedly booked another hotel. He did offer us a deluxe room the next night however as we had to leave at 3am to catch our flight, it seemed little consolation. We would never again consider this place. There are too many nicer places out there! As for refund, we were asked to take that up with Expedia!
Stayed 2 nights in May 2018
Response from Treebo Hotels on 5 Jun 2018
Dear Guest, Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better. Best Regards, Abhishek, Treebo Hotels

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
It was okay for just a few hours while we wait between flights, but the air conditioning or something in the room irritated our allergies a lot.
Stayed 1 night in Apr 2018
Response from Treebo Hotels on 18 Apr 2018
Dear Guest, Thank you so much for choosing to stay with us and sharing your valuable feedback. We will definitely work towards addressing your feedback regarding the AC. We constantly strive to achieve greater levels of guest delight and reviews like yours only motivate us to perform better and aim higher. Thank you and we look forward to hosting you again. Best Wishes, Abhishek, Treebo Hotels

6/10 Okay

NK , Sikkim

Liked: Room comfort
Nice Hotel
Booked for 2 Persons and paid but when I reach Hotel there is only booked room for 1 person. Already booked for 2 adults but i paid again extra for 1 person. Hotel was nice but the booking system made us sad becoz we travelled a lot but this is our first time uncomfort booking.
Stayed 1 night in Mar 2018
Response from Treebo Hotels on 29 Mar 2018
Dear Guest, Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better. Best Regards, Abhishek, Treebo Hotels

8/10 Good

Verified traveller

Liked: Cleanliness
👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Stayed 1 night in Feb 2018
Response from Treebo Hotels on 9 Mar 2018
Dear Guest, Thank you for taking the time to write this review. Please give us a heads-up the next time you're in town. We will be absolutely thrilled to host you again. Best Wishes, Abhishek, Treebo Hotels

8/10 Good

Terence, Mauritius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel near the airport
Pros: Quick check in. Professional, proactive and customer oriented staff, especially Mr Sudhir. Clean and comfortable room with both air conditioning and fan. Satellite tv and phone are also available. Room service is excellent. Hotel is close to the MAA airport and within walking reach of the metro station and various restaurants. Cons: loud noise from neighbouring rooms and corridor till late at night. Room seems to be slowly running old and would need some minor maintenance
Stayed 4 nights in Feb 2018
Response from Treebo Hotels on 1 Mar 2018
Dear Guest, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our staff and the room cleanliness levels. We're glad that you found the location convenient. At Treebo, it is our top priority to provide a delightful experience for our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, Abhishek, Treebo Hotels

2/10 Terrible

Tom, Pennsylvania

Disliked: Staff & service
keep looking. this is a horrible place
this is one of the worst experiences i have ever had in travel. they charged me for two nights when i only stayed 5 hours. Expedia shouldnt deal with these bandits. i should have called the police but was too tired from traveling. just paid and left. won't book a hotel through expedia again. it was too complicated and like talking to a robot.
Stayed 1 night in Nov 2017
Response from Team Treebo on 22 Jan 2018
Dear Guest, Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience for our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better. Warm Regards

10/10 Excellent

Amy, Madison Wi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When traveling to a new place I really appreciate friendly and helpful staff. This hotel offered that as well as a very nice place to stay.
Stayed 1 night in Dec 2017
Response from Treebo Hotels on 5 Jan 2018
Dear Guest, Thank you for choosing to stay with us and sharing your valued feedback. At Treebo, it is our top priority to provide a delightful experience to our guests. Thank you for your appreciation of our staff. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. Thank you very much and we look forward to hosting you again. Best Wishes, Mazeen, Treebo Hotels

10/10 Excellent

Marie, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel close to the airport
We had a very good stay at Treebo Nestlay. The room was modern and clean with all the commodity we needed. The highlight of our stay though was the staff! Everyone was very attentive to our needs and the manager was awesome. We had the chance to check in early and the manager also accommodated us very well with our late checkout as our flight was late evening. The location of this hotel is really great too. From the airport we caught the metro for two stations and walked two minutes to get to the hotel. Super convenient and cheap.
Stayed 1 night in Dec 2017
Response from Treebo Hotels on 5 Jan 2018
Dear Guest, Thank you for choosing to stay with us and sharing your valued feedback. At Treebo, it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. Thank you very much and we look forward to hosting you again. Best Wishes, Mazeen, Treebo Hotels

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Cleanliness ?
Overall this room wasn’t great
Stayed 1 night in Nov 2017
Dear Guest, We are disappointed that you did not have a good experience during your stay with us. We would request you to write in to us or call us at the contact details given in Treebo's website. Our team would certainly like to know where we went wrong. We hope to have further opportunities to serve you better. Best Wishes, Team Treebo

10/10 Excellent

venkata vinod, michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff and helpful reception
Staff helped with the luggage. Tips are not mandatory. Close to the airport , good breakfast. Best for layovers and reasonable pricing. Very clean and neat place compared to other hotels in the area.
Stayed 1 night in Oct 2017
Response from Team Treebo on 18 Oct 2017
Dear Guest, Thank you for choosing to stay with us. Thank you for your appreciation of the hotel and services. We look forward to hosting you during your future travels. Best Wishes

6/10 Okay

Oliver , South Korea

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport. Good for one day stay.
Stayed here yesterday night. Felt like this hotel is good for onenight stay after a long journey or a quick stay before the journey. Reception guy was excellent and so the serving guy. Mosquitoes arebseen but they provide repellant. Water supply is awesome and bathrooms are ok. 200 rupees from airport to hotel or hotel to airport. One day comfort quicj comfort.
Stayed 1 night in Sep 2017
Response from Team Treebo on 11 Oct 2017
Dear Guest, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. We have noted the specific issues raised by you. Your feedback will surely guide us in the right direction. We look forward to hosting you at Treebo during your future travels. Best regards

8/10 Good

Hilmi gokhan

Liked: Cleanliness, staff & service
Good , I will visit you my next trip
Almost every minute I heard airplane landing sound and i tried to shut the windows but that was not good working order ,I couldn't closed the window well ! in the room there were to many maskito I turned on fly detector but it didn't kill all and I destroyed that maskitos by hand ! Room was perfectly clean , in the bathroom water pressure was weak ! I hope they will fix it ! staff were good and friendly , sorry I couldn't have breakfast bekoz my flight was early in morning !
Stayed 1 night in Aug 2017
Dear Guest, Thank you very much for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the experience you had during your stay with us. We have noted the issues highlighted by you and have forwarded this to our team to take appropriate action. We are disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better. Best Regards, Team Treebo!

4/10 Poor

Govindarajan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Average Hotel
I had to stay for 6 hours before I take my long flight to US. I booked this hotel online. Its my mistake, I didn't pay attention that we cant choose bed type and smoking/non-smoking type rooms while booking online. The room is a smoking room and I booked with an option to stay with a baby and still given a two beds put together. If it had been a Queen/King size bed, it could have been better. There is no Elevator in the hotel. But there were room boys who helped to move my luggage. Bath/Toilets have no ventilation, bad odor. I had to ask for room sprayer. Air condition was in bad condition. Room size is decent for the money you pay. front desk is friendly and polite, but for a 6 hour stay I cant spend 2 hr in complaining and fixing things. Average Hotel for Chennai Standard, I felt cost is little more for what we got.
Stayed 1 night in Jul 2017
Dear Guest, Thank you very much for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the experience you had during your stay with us. We have noted the issues highlighted by you and have forwarded this to our team to take appropriate action. We are disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better. Best Regards, Team Treebo!

8/10 Good

anon, greater london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and good for airport; very basic no frills
A good place to 'crash' for one night en route to or from airport
Stayed 1 night in Jul 2017
Response from Team Treebo on 19 Jul 2017
Dear Guest, Thank you so much for choosing to stay with us and sharing your valuable feedback. We will definitely work towards addressing the concerns and improvement areas highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Team Treebo.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Overall hotel room is good within the budget and near to airport.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived late and there were staff on hand to welcome us and check us in. For the price, I thought it was a pretty good value.
Dear Guest, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our staff. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Team Treebo!

2/10 Terrible

Dhiren

Disliked: Staff & service, property conditions & facilities, room comfort
One bad experience but still wish to be there
I had a major setback during my stay as I had to change 2 rooms in the same hotel because of poor AC functionality. In the second room, water was dripping from the AC in the middle of the night. Secondly, the room size is so small that no two people can move together. But I must commend the hotel staff for being so helpful and providing me the best resolution to the problem. Though my experiene is one exceptional case, but I would still recommend to stay here as the staff is great.
Dear Guest, Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better. Thank you for appreciating the staff. Team Treebo!

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
Terribile e disastroso una notte di inferno con gli aerei che passano incessantemente sopra la testa! Lenzuola sporche, personale mediamente disponibile!
Stayed 1 night in Feb 2020

8/10 Good

Véronique

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

4/10 Poor

ミミ, 神奈川県

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
やめた方がよい。
人は優しい。送迎がない。タオルが汚い。サービス料を余分に取られた。水しか出ない。トイレットペーパーもない。
Stayed 1 night in Jan 2018
Response from Treebo Hotels on 5 Feb 2018
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We have noted your concern and will definitely work towards addressing the same. Thank you very much and we look forward to hosting you again. Best Wishes, Abhishek, Treebo Hotels

4/10 Poor

Gaetan, Fribourg

Liked: Staff & service
Disliked: Property conditions & facilities
Malheureusement trop bruyant
Trop proche du couloir aérien et d'une route bruyante. Malgré les efforts du personnel, l'hotel manque un peu d'entretien.
Stayed 1 night in Jan 2018
Response from Team Treebo on 3 Feb 2018
Dear Guest, We are disappointed that you did not have a good experience during your stay with us. We would request you to write in to us or call us at the contact details given on Treebo's website. Our team would certainly like to know where we went wrong. We hope to have further opportunities to serve you better. Warm Regards

10/10 Excellent

Vishnu, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cozy place
It is located near to the airport and it is a better place for a night stay during the transit.
Stayed 1 night in Dec 2017
Response from Treebo Hotels on 5 Jan 2018
Dear Guest, Thank you for choosing to stay with us and sharing your valued feedback. At Treebo, it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. Thank you very much and we look forward to hosting you again. Best Wishes, Mazeen, Treebo Hotels

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Très proche de l'aéroport international
Pour une nuit, vraiment très correct. En plus le personnel a pris l'initiative, puisque nous avions indiqué l'heure de notre vol, de nous appeler avec un peu d'anticipation et de commander un taxi.
Stayed 1 night in Oct 2017
Response from Team Treebo on 22 Nov 2017
Dear Guest, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our staff. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes

8/10 Good

Philippe, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent situation for airport transfert
5 minutes from airport with taxi Also close to the Subway airport Line. Owner flexible for the Check out Time Good choice
Stayed 1 night in Aug 2017
Response from Team Treebo on 21 Aug 2017
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your valuable feedback. It was an absolute pleasure hosting you. We are glad that you found the location convenient. We look forward to hosting you again. Best Wishes

8/10 Good

Hermann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bon hotel
Très bon séjour , rapide ,avec personnels très disponibles.

8/10 Good

Ulla Aagaard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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