Lobi
Cek ketersediaan

Ulasan untuk Country Inn & Suites by Radisson, Chicago O'Hare South, IL

3 out of 5
Country Inn & Suites by Radisson, Chicago O'Hare South, IL
777 East Grand Avenue, Bensenville, IL

Ulasan

6,4
Penilaian 10 - Sangat Bagus. 269 dari 1003 ulasan" "
Penilaian 8 - Bagus. 179 dari 1003 ulasan" "
Penilaian 6 - Cukup Baik. 190 dari 1003 ulasan" "
Penilaian 4 - Buruk. 179 dari 1003 ulasan" "
Penilaian 2 - Sangat Buruk. 186 dari 1003 ulasan" "

6,6/10

Kebersihan

7,0/10

Staf & layanan

6,4/10

Fasilitas

6,2/10

Kondisi & fasilitas properti

6,6/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Sharon

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Need to upkeep, paint was dirty at bathroom. Breakfast is ok. Wifi not working with password. TV signal on and off.
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Jessica

Bepergian dalam rombongan
Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Breakfast could of been better. The tv didnt get very loud. When people are next to upu or above you it sounds like people are stomping every step they take. Tub was chipping. Beds were ok. Good for if ur staying for one night
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 1 Mei 2024
Dear Jessica,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

10/10 Sangat Bagus

JAIME

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to Ohare airport.
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 1 Mei 2024
Dear Jaime,It was great to have you staying with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

4/10 Buruk

Anna

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
I used my Expedia account to book a 1 King Bed suite room, and pay at property. They tried to charge my card without my permission. I was not happy about that because I needed to move some money around, and I thought I was going to pay at the property. When we arrived I ended up with a double Queen bed room…. Apparently, the hotel was fully booked and couldn’t change my room. The room we got needed swept under the bed, and in the corners. Needed a wipe down around the coffee maker, bathroom walls, the wall near the room door, and end table. The shower curtain needed replaced, it was ripped at the top and had a few holes, and the pole was not screwed in all the way. No bathroom exhaust fan, which will create mold soon. The sink drained really slow. The air conditioning didn’t blow out hard enough. The beds felt ok, springy. The UBS charging port didn’t work. The pool area: needed attention on the walls, the bottom of the wall needed scrubbed, the hand rail on the pool steps was wobbly, some pool chairs needed cleaned or replaced due to rips. Outside the pool patio: the chairs were a hot mess, the door key wouldn’t work to open the door, and door didn’t get clean all the way. Breakfast was good, and the staff was nice.
Menginap 2 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 29 Apr 2024
Dear Anna,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

6/10 Cukup Baik

Isiah

Quietness.
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 25 Apr 2024
Dear Isiah,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

6/10 Cukup Baik

Julie

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 23 Apr 2024
Dear Julie,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Sangat Bagus

Oluyemisi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great place to stay at, close to the airport and has shuttles to and from the airport!
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 19 Apr 2024
Dear Oluyemisi,We are delighted that you decided to stay with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

2/10 Sangat Buruk

Dianne

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 17 Apr 2024
Dear Dianne,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

4/10 Buruk

Belinda

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 16 Apr 2024
Dear Belinda,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Sangat Bagus

Vicky

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Breakfast bar was great.
Menginap 3 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 16 Apr 2024
Dear Vicky,We loved having you stay with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

4/10 Buruk

Mercedes

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Front desk staff is unorganized and seems like they need more training. Took a long time to even check in. Room is nice
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 13 Apr 2024
Dear Mercedes,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

4/10 Buruk

Mehdi Zahid

Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 30 Apr 2024
Dear Mehdi,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

2/10 Sangat Buruk

Donte

Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 30 Apr 2024
Dear Donte,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 Bagus

Jean

Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 29 Apr 2024
Dear Jean,Thank you for staying with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Sangat Bagus

Camilo

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Excelent Service
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 8 Apr 2024
Dear Camilo,Thank you for staying with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

2/10 Sangat Buruk

Christina

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 4 Apr 2024
Dear Christina,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

4/10 Buruk

Jennifer

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Location needs a deep clean. Vents are all covered in inches of dust. Beds are hard and furniture is uncomfortable. Pool is very cold and hot tub is barely warm. Husband went into the hot tub the first day and when he got out and water evaporated, he said his skin was burning from the chemicals. Seemed like they kept adding more chemicals instead of properly cleaning it. Also, husbands keycard needed to be reset no less than 20 times while we were there. Very inconvenient. Location shares a parking lot with another hotel chain. Not sure if that place is owned by the same owners or is any better, but I would definitely not stay at this location ever again.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 1 Apr 2024
Dear Jennifer,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

2/10 Sangat Buruk

Debra, Chicago

Bepergian bersama keluarga dan anak
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The beds were hard and very uncomfortable. We had teenagers in the next room and sounded like they were having wrestling matches. No one from the frotdesk came up to talk with them. Went to go do laundry in their facility and was out of order. Told me to go across the parking lot to the Hoiday Inn. There internet is very poor here. My daughter had a issue with her vehicle and could not get the ap to work on her phone. The frontdesk said that people were making them aware of the car, but they never text anyone staying there f ths was there vehicle. Besides every hotel I've stayed in you fill out on a card with a card with year, make , model, color and plate number just in case of an issue. They DO NOT. The bottlom of the pool is peeling. Don't know how often they clean it but a lot of hair. Bathroom walls were cracked and peeling so bad. Paint splatter on floor and cabinet shelves of sink. Smeared brown paint on the whites walls and left it. Had meet a few different people there that said they would never come back here.even if it was for free. Also breakfast was nothing to brag about. Thought i was eating powered scrambbled eggs like the Army. Oh and it takes about 7-10 mins to finally get ht water fr shwers.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 28 Mar 2024
Dear Debra,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

4/10 Buruk

KENICHI

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Wifi didn’t work. Hot water wasn’t stabilized to come out. Rest was nice.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 26 Mar 2024
Dear Kenichi,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 Bagus

Denise

Disukai: Kebersihan, staf & layanan
Very helpful
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 25 Mar 2024
Dear Denise,Thank you for staying with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

2/10 Sangat Buruk

Sanna

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nasty
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 25 Mar 2024
Dear Sanna,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Sangat Bagus

Cheye

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 25 Mar 2024
Dear Cheye,Thank you for staying with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Sangat Bagus

Denise

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I really like the feel of the property
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 23 Mar 2024
Dear Denise,Thank you for staying with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

8/10 Bagus

Vanessa

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Had no issues, was there for 3 days
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 22 Mar 2024
Dear Vanessa,We are delighted that you decided to stay with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

2/10 Sangat Buruk

Gina

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was a horrible experience. The room was nothing like the pictures or as described. It was dirty. No blackout drapes as promised. They said it was sound proof. It most certainly was not, and being close to the airport and the highway, it was very annoying. There was no clock in the room. After having left hotel to grab food, we discovered that our first floor windows, that opened all the way, were unlocked, and the screen had been popped out. Feeling worried about the safety of our belongings, we tried the safe. It was installed sideways, and did not open. We asked the front desk for help, and the guy didnt speak enough english to understand or help me. Another employee came and abruptly dismissed my concerns by telling me none of the safes work. To top things off, we then discovered that the emergency fire route information that is legally required to be in the room, was not for our room. So incase of a fire, we would be in trouble if we didnt realize it was for a totally different way. Telling the manager we felt dirty and unsafe, we asked of we could please cancel the next nights reservation. He again dismissed us with a no. Offered no apologies, assistance, or sympathy. Terrible
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 19 Mar 2024
Dear Gina,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

4/10 Buruk

Em

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 18 Mar 2024
Dear Em,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

4/10 Buruk

Azelea

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 19 Mar 2024
Dear Azelea,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Sangat Bagus

Henrique

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 18 Mar 2024
Dear Henrique,Thank you for staying with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Sangat Bagus

Miguel Alejandro

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 3 Apr 2024
Dear Miguel,It was great to have you staying with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 Sangat Bagus

Micheal

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 12 Mar 2024
Dear Micheal,We loved having you stay with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 Sangat Bagus

Karen L

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was friendly and accommodating. This was our 2nd stay here.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 12 Mar 2024
Dear Karen,We loved having you stay with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

8/10 Bagus

Jagjeet

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 26 Mar 2024
Dear Jagjeet,We loved having you stay with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

8/10 Bagus

Heather

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 25 Mar 2024
Dear Heather,Thank you for staying with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

4/10 Buruk

Daniel, Bloomington

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hot tub wasn’t hot!!!!!! Too many kids in the hot tub and using it as a swimming pool ! There should be signs for adult use only !! Too many kids running thru the halls ! But overall 5/10 ! Hope next visit should be better
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 4 Mar 2024
Dear Daniel,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

6/10 Cukup Baik

Lillian

Bepergian bersama keluarga dan anak
Disukai: Kebersihan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The hotel wasn't terrible. And the continental breakfast was fine. But the indoor pool was freezing, almost none of the kids (mine and other guests) could even swim in it. And I booked this hotel for the pool. The hot tub was luke warm at best and when a guest complained, the staff member said it was at 96°F, it was not and they just walked off(it was more like 75°F) Other guests had issues with not getting hot water in there showers. Hopefully that issues gets resolved. But it was clean and for the most part staff were friendly. I'd go back if i needed a quick place to sleep for a night, but definitely not for a vacation. Ended up leaving early.
Menginap 10 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 27 Feb 2024
Dear Lillian,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 Bagus

Nicole

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
So far it’s ok
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 25 Feb 2024
Dear Nicole,We loved having you stay with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

6/10 Cukup Baik

Quoinda Yaquze Manning

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The property is great u can just tell they dont clean routinely as they should , it smells like smoke in the rooms and some of the sockets dont work properly
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 25 Feb 2024
Dear Quoinda,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

6/10 Cukup Baik

Douglas

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 26 Feb 2024
Dear Douglas,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Sangat Bagus

Cynthia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Quite clean and comfy and the breakfast was good as well Easy check in and out
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 21 Feb 2024
Dear Cynthia,It was great to have you staying with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 Sangat Bagus

Marcela

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great stay
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 19 Feb 2024
Dear Marcela,Thank you for staying with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Sangat Bagus

Karen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 20 Feb 2024
Dear Karen,We loved having you stay with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

2/10 Sangat Buruk

Erick

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I will try to be as objective as possible but it is hard. To begin the front desk was rude, he asked me how many people ? I said 7 in two rooms 4 adults three kids he counted us like if he did not believe it. Then we went for the pool and hot tub terrible attitude when I asked why was the pool water cold and the hot tub colder? He claimed that was standard and nothing he could do about it, the room was ok but the bathroom was in bad shape, I waited 5 minutes for the hot water to come, I will try to upload pictures of the peeling paint and damaged wall. The worst is the text message I received saying that for my second night they will not clean my room. I demanded for my two rooms to be cleaned at the front desk but they said no! Only clean towels, I have never heard about this every third day policy. I understand they are trying very hard to save money but they are really hurting the name brand of Country Hotels. I was expecting a lot more and have a nice time with my family in the pool but the entire experience was terrible with the cold water. I will Never come back here.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 18 Feb 2024
Dear Erick,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

6/10 Cukup Baik

Jason

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The property was in a decent location close to O’hare and breakfast was a a good standard for a country inn. The room we stayed in had several opportunities for paint, chipped and peeling or just not finished. The facility was not dirty and smelled of fabuloso but need cosmetic updates. Friendly staff
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 16 Feb 2024
Dear Jason,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Sangat Bagus

Amy, Lincoln

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
If ever to the area will stay again
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 13 Feb 2024
Dear Amy,We loved having you stay with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 Sangat Bagus

Johnathan, Winter Haven

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 8 Feb 2024
Dear Johnathan,Thank you for choosing us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

8/10 Bagus

Corina

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was a bit dirty but when I asked to have someone clean I was sent to another room where i had to inspect if it was clean enough. I had them clean one more time before I changed. Very accommodating
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 5 Feb 2024
Dear Corina,Thank you for staying with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

4/10 Buruk

Cindy

Disukai: Kebersihan, staf & layanan
We have stayed at this property a few times in the past and each time was good except this last stay on 02/03/24 upon arriving everything was great easy check in room in good condition but the purpose of our stay was to get in the Whirlpool to just unwind and release so stress from our work week, first off it was full of kids under the age limit, once the kids finally got out and we had a chance to get in the water was lukewarm literally the jet was blowing out cold water my significant other didn’t even get in, we decided to go back to our room and try again in the morning 02/04/24 to our surprise the same thing I did inform management of this problem and was told it was was on 100 there’s no way it could’ve been that high with the water being again luke warm no discount was offered no nothing unfortunately we will not be returning to this facility as the whirlpool was the purpose of our stay
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 5 Feb 2024
Dear Cindy,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

8/10 Bagus

Alejandra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Buena
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 6 Feb 2024
Dear Alejandra,We loved having you stay with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

6/10 Cukup Baik

Tracy

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Bed very uncomfortable made my body hurt. Place needs to be updated for the price. The guys at desk very nice.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 5 Feb 2024
Dear Tracy,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

8/10 Bagus

Surinder

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari General Manager pada tanggal 21 Mar 2024
Dear Surinder,Thank you for choosing us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager