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Reviews of Tru by Hilton Radford, VA

2.5 out of 5
Tru by Hilton Radford, VA
2300 Tyler Road, Christiansburg, VA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 246 out of 374 reviews" "
Rating 8 - Good. 82 out of 374 reviews" "
Rating 6 - Okay. 24 out of 374 reviews" "
Rating 4 - Poor. 16 out of 374 reviews" "
Rating 2 - Terrible. 6 out of 374 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great specialy the pancake machine.
Stayed 3 nights in May 2024

10/10 Excellent

Madeleine

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying here and we were just as happy with the experience as we were the first time. It was Radford’s graduation weekend and the hotel had decorations and other complimentary things for the visitors which was a really nice touch.
Stayed 2 nights in May 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again. Very nice place
Stayed 1 night in Apr 2024

6/10 Okay

Doretta

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I must say, for $198 with tax a night, I expected more from Hilton. The staff was very nice. The towels were few and scratchy. The bed was comfortable enough, but the platform is larger than the matress, so getting out without hitting the wood is difficult. They do not clean the rooms every day. That is okay with me. Yet, given one small trashcan in the bathroom and only enough coffee for one person, they need to either reconsider or stock better. There is a Keurig in the room. The checkout time is 11am with no exceptions. Parking seemed enough. I did not take advantage of the included breakfast.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michelle

Stayed 1 night in Mar 2024

10/10 Excellent

Sandee

Stayed 1 night in Mar 2024

10/10 Excellent

Erin

Travelled with family
Liked: Amenities
Loved our stay! Nice, clean hotel. Comfortable beds and bedding.
Stayed 1 night in Mar 2024

10/10 Excellent

Guenter, Simpsonville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is easy. Looks new and fresh. We liked the free bottle of water and the popcorn when we checked in. The pool is great relaxation after a long drive and it is open till12am.
Stayed 1 night in Mar 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Krissie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stopped in for a short sleep. I got exactly what I needed.
Stayed 1 night in Mar 2024

8/10 Good

Deirdre, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, though a bit minimalist in the room
Stayed 1 night in Mar 2024

10/10 Excellent

Marialina, Ivoryton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast staff was very friendly and helpful. The food was good. Room decor is sparse but had everything we needed.
Stayed 1 night in Mar 2024

10/10 Excellent

Lindi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was wonderful! Clean, great price, hot breakfast was good, beds were very comfortable and a variety of pillow types offered. Would love some black tea as I don’t like flavor teas but otherwise perfect for what we needed.
Stayed 2 nights in Mar 2024

10/10 Excellent

NORMAN

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Ling, Virginia Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, very comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Lori

Liked: Cleanliness, property conditions & facilities, room comfort
Great!
Beautiful and clean! Close to Carilion NRV.
Stayed 1 night in Feb 2024

10/10 Excellent

Kena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After you get past the decor, (just not my style), Tru was very nice. Clean, efficient, friendly staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
I really appreciated the friendly staff, the clean room and great shower. Parking was great as was the daily breakfast. I would highly recommend this hotel to anyone visiting the area.
Stayed 2 nights in Jan 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A noisy heater
The hotel was easy to find and the staff were friendly. The room was clean and updated. The only complaint we had was the heater, which dinged 3 times every time that it cycled on and woke us up. The breakfast area was clean and it was a hot breakfast with eggs, sausage, pancakes, and oatmeal.
Stayed 1 night in Jan 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Try is a nice addition to the Hilton brand. It is warm comfortable. Bright and airy. Nice stand up showers
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Brian

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mike

Stayed 1 night in Dec 2023

10/10 Excellent

Natalie

Stayed 2 nights in Dec 2023

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Kelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice simple hotel - clean, easy, friendly staff, good breakfast. Tru by Hilton is a winner for me.
Stayed 1 night in Dec 2023

10/10 Excellent

Albert

Stayed 1 night in Nov 2023

4/10 Poor

Olga

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room no clean daily. Toil no clean in 8 days i was there. No body wash in shower. No vacuum room in the 8 days stayed. Breakfast poor . No fresh bread. Out of order pancakes machine. Oatmeal no well cook.....
Stayed 8 nights in Nov 2023

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was Very clean. Don't like that the only option for blanket is the comforter. The pool area smelled horrendous. Even spread into the hallways. The showers were very nice. However, like the other people's rating stated, this hotel is very noisy, especially heavy-footed people above you and the door slamming. You can hear everything around you. But over all nice hotel, yet it's still new.
Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at Tru before and they are consistently good everywhere we go.
Stayed 1 night in Nov 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

david

Stayed 1 night in Nov 2023

10/10 Excellent

Ilene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the stay
Great stay. Highly recommend and will definitely return to this property when in the area
Stayed 1 night in Oct 2023

6/10 Okay

Norman

Liked that it was new and clean didn’t like the $75 pet fee that wasn’t publicized well that we could see
Stayed 1 night in Oct 2023

10/10 Excellent

Audra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the interstate which is very convenient. If you need to eat the restaurants or fast food was about 3-4 miles away.
Stayed 1 night in Oct 2023

10/10 Excellent

Brandon

Stayed 2 nights in Oct 2023

10/10 Excellent

Aida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in this hotel several times & it has always been a good choice. Highly recommend.
Stayed 2 nights in Oct 2023

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Jami Lea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here when I visit my son at Radford University. It is very convenient and comfortable.
Stayed 2 nights in Oct 2023

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay and a good value
Very clean. Friendly service. Nice lobby. First stay at a TRU property, we will look for the brand in the future.
Stayed 1 night in Sep 2023

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great end of day experience!
We didn’t get in until about 10pm and were still greeted with smiles which was great after a long road trip! The room was clean, the towels were fluffy and the beds were comfy. Haven’t had breakfast yet but I’m sure it’ll be good based on the track record so far! This is my second time in this Tru brand and I love it!!
Stayed 1 night in Sep 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023