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Reviews of Hotel Consulado Inn

3 out of 5
Hotel Consulado Inn
Av. Ejército Nacional No. 8821, Col. Las Fuentes, Ciudad Juarez, CHIH

Reviews

7.6

Good

Rating 10 - Excellent. 543 out of 1312 reviews" "
Rating 8 - Good. 333 out of 1312 reviews" "
Rating 6 - Okay. 195 out of 1312 reviews" "
Rating 4 - Poor. 110 out of 1312 reviews" "
Rating 2 - Terrible. 131 out of 1312 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in May 2024

6/10 Okay

Alejandro

Business traveller
Key didn’t work on first try, then the bathroom had a leak from the roof, they had to change me of room
Stayed 1 night in May 2024

10/10 Excellent

Samuel, Dallas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
convenient to American Consulate
Stayed 1 night in May 2024
Response from Daniel Gámez on 16 May 2024
Estamos para servirle, Samuel!

10/10 Excellent

cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy bien el personal muy atento y amable
Stayed 1 night in May 2024
Response from Daniel Gámez on 16 May 2024
Estamos para servirle, César!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel
Stayed 1 night in Mar 2024
Response from Daniel Gámez on 11 May 2024
We are at your service, Jennifer!

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Daniel Gámez on 10 May 2024
Estamos para servirle, Ericka!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy bien muchas gracias
Stayed 1 night in May 2024
Response from Daniel Gámez on 8 May 2024
Estamos para servirle, María!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó todo muy buen hotel
Stayed 3 nights in Apr 2024
Response from Daniel Gámez on 2 May 2024
Estamos para servirle.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo me gustó no tengo ningún encoveniente con nada muy buen hotel
Stayed 3 nights in Apr 2024
Response from Daniel Gamez on 2 May 2024
Estamos para servirle, María!

6/10 Okay

Lenin

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities
Room to basic
Stayed 2 nights in Apr 2024
Response from DG on 22 Apr 2024
Para servirle.

2/10 Terrible

Javier

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel stinks like piss and when I was ready to take a shower I couldn’t control the water it was to extremely hot or extremely cold I will never stay in this hotel any more
Stayed 2 nights in Apr 2024
Response from DG on 22 Apr 2024
Para servirte.

8/10 Good

Miriam

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Response from Daniel Gamez on 17 Apr 2024
We are at your service!

8/10 Good

Pedro

Travelled with family, Business traveller
Liked: Amenities
The place is in good condition. We appreciate the service, the staff and the establishment. Only thing the lobby area/dining is a bit small because there is a secondary place to eat only thing that is usable in the summer such as the pool.
Stayed 10 nights in Nov 2023
Response from Daniel Gamez on 4 Apr 2024
Estamos para servirle, Pedro!

10/10 Excellent

Ana Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Daniel Gamez on 20 Mar 2024
Estamos para servirle, Ana!

10/10 Excellent

Maria

Stayed 1 night in Mar 2024
Response from Daniel Gamez on 8 Apr 2024
Estamos para servirle, María!

2/10 Terrible

Elizabeth

Business traveller
Disliked: Cleanliness, staff & service
2 TV RemoteS did not work FOOD WAS GOOD
Stayed 1 night in Mar 2024
Response from Daniel Gamez on 15 Mar 2024
Para servirte.

4/10 Poor

Jacquelene

Liked: Staff & service
Disliked: Property conditions & facilities
Elevators not working and showe water not working properly or the drain.
Stayed 1 night in Mar 2024
Response from DG on 12 Mar 2024
Para servirte.

10/10 Excellent

Blanca

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful
Stayed 1 night in Mar 2024
Response from Daniel Gamez on 12 Mar 2024
Estamos para servirle, Blanca!

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Daniel Gamez on 4 Mar 2024
Estamos para servirle, Noel!

10/10 Excellent

Blanca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in
Stayed 1 night in Feb 2024
Response from Daniel Gamez on 27 Feb 2024
Estamos para servirle!

8/10 Good

ODRIEL

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio y cerca de la embajada americana. Y muy buen precio
Stayed 2 nights in Feb 2024
Response from Daniel Gamez on 27 Feb 2024
Para servirle!

10/10 Excellent

Karen

Stayed 1 night in Feb 2024
Response from Daniel Gamez on 21 Mar 2024
Estamos para servirle, Karen!

10/10 Excellent

Eduardo

Travelled with family
Service is very good
Stayed 2 nights in Feb 2024
Response from Daniel Gamez on 25 Feb 2024
We are at your service!

6/10 Okay

lidia yaneth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It seemed weird having to leave a deposit for a remote control, we asked and paid for one bedroom but the bed was full-sized, and I'm a big boy so my wife and I could barely fit. The AC made a lot of noise and the room was big enough to have a bigger bed but other than that the bellboy was super nice, the cleaning ladies were always extremely nice, and the front desk could work on a smile from time to time.
Stayed 2 nights in Feb 2024
Response from DG on 20 Feb 2024
Thank your for your feedback Lidia!

10/10 Excellent

Fortino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Daniel Gámez on 16 Feb 2024
Estamos para servirle!

8/10 Good

Ana

Stayed 3 nights in Feb 2024
Response from Daniel Gamez on 21 Mar 2024
Estamos para servirle, Ana!

10/10 Excellent

maria

Stayed 1 night in Feb 2024
Response from DG on 10 Feb 2024
Estamos para servirle!

10/10 Excellent

Sonia Julian de la cruz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from DG on 10 Feb 2024
Estamos para servirle!

8/10 Good

Jose L

Stayed 6 nights in Jan 2024
Response from Daniel Gamez on 20 Mar 2024
Estamos para servirle, José!

8/10 Good

Heidy

Stayed 1 night in Feb 2024
Response from Daniel Gamez on 20 Mar 2024
Estamos para servirle, Heidy!

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jan 2024
Response from Daniel Gámez on 1 Feb 2024
Estamos para servirle, Gisela!

2/10 Terrible

Jocelyn

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2024
Response from Daniel Gámez on 30 Jan 2024
Para servirte.

10/10 Excellent

Carlos m

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Daniel Gámez on 30 Jan 2024
Estamos para servirle, Carlos!

10/10 Excellent

Abril

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this hotel for my parents, they both enjoyed their stay. Very close to the U.S consult, the hotel also provided transportation to any appointments my mom had, would recommend.
Stayed 4 nights in Jan 2024
Response from Daniel Gámez on 30 Jan 2024
Estamos para servirle, Abril!

2/10 Terrible

Daniel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Huelo mucho a caño
Stayed 2 nights in Jan 2024
Response from Daniel Gámez on 26 Jan 2024
Para servirte.

2/10 Terrible

Sergio

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not happy
Stayed 5 nights in Jan 2024
Response from DG on 16 Jan 2024
Para servirte

4/10 Poor

Ivanny

Disliked: Cleanliness, staff & service, property conditions & facilities
The cleaning really poor bathroom dont clean everyday they dont changentowel
Stayed 3 nights in Jan 2024
Response from Daniel Gámez on 12 Jan 2024
Para servirte.

8/10 Good

Betzaida

Business traveller
Liked: Cleanliness, staff & service
Staff was great but property was ok
Stayed 3 nights in Dec 2023
Response from Daniela Sánchez on 10 Jan 2024
Estamos para servirle, Betzaida!

10/10 Excellent

Jose manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Dec 2023
Response from Daniela Sánchez on 8 Jan 2024
Estamos para servirle, Jose Manuel!

4/10 Poor

Alessandro

Stayed 1 night in Jan 2024
Response from Daniela Sánchez on 8 Jan 2024
Estamos para servirle!

8/10 Good

Jonathan

Liked: Staff & service, property conditions & facilities
Pretty good
Stayed 6 nights in Dec 2023
Response from Daniela Sánchez on 7 Jan 2024
Estamos para servirle!

10/10 Excellent

Arturo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Restaurant waiter was very rude.
Response from Daniel Gámez on 9 Feb 2024
Estamos para servirle, Arturo!

2/10 Terrible

Juan Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Dec 2023
Response from Daniela Sánchez on 22 Dec 2023
Estamos para servirle!

10/10 Excellent

Edgar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is as close to perfect as it can get if you have business to do with the consulate, with transportation to all your appointments and assistance with any problems you have, the employees are friendly
Stayed 3 nights in Dec 2023
Response from Daniel Gámez on 20 Dec 2023
We are at your service, Edgar!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot Showers, A/C, Rest, Breakfast all for the same price. On top off that real close to all the facilities needed for the consulate.
Stayed 1 night in Dec 2023
Response from Daniel Gámez on 20 Dec 2023
We are at your service!

2/10 Terrible

Blondie

Disliked: Cleanliness, staff & service, property conditions & facilities
Food was not good at all, when they cleaned my room they left trash like napkins didn’t even mop the bathroom or replace the dirty towels but threw away my retainers and did nothing about it when I mentioned it to the staff they kept telling me o I forgot to let the manager know and now I have to pay $200 dollars to replace them. cheap AF they couldn’t even let me borrow a pen, when I asked for it they said they limit the staff supplies. Not recommended at all
Stayed 2 nights in Dec 2023
Response from DG on 20 Dec 2023
Para servirte.

10/10 Excellent

Edgar

Stayed 1 night in Dec 2023
Response from Daniel Gámez on 26 Jan 2024
Estamos para servirle.

10/10 Excellent

David

Stayed 1 night in Dec 2023
Response from Daniela Sánchez on 7 Jan 2024
Estamos para servirle!

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Daniel Gámez on 15 Dec 2023
Estamos para servirle.

10/10 Excellent

Veronica

Liked: Staff & service, property conditions & facilities
Stayed 8 nights in Nov 2023
Response from Daniel Gámez on 15 Dec 2023
Estamos para servirle.