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Ulasan untuk Four Points by Sheraton Cleveland-Eastlake

3 out of 5
Four Points by Sheraton Cleveland-Eastlake
35000 Curtis Blvd, Eastlake, OH

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 189 dari 362 ulasan" "
Penilaian 8 - Bagus. 85 dari 362 ulasan" "
Penilaian 6 - Cukup Baik. 43 dari 362 ulasan" "
Penilaian 4 - Buruk. 27 dari 362 ulasan" "
Penilaian 2 - Sangat Buruk. 18 dari 362 ulasan" "

8,8/10

Kebersihan

8,8/10

Staf & layanan

7,6/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

RAMESHWAR

Menginap 2 malam pada bulan Mei 2024

8/10 Bagus

Sandra

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean, quiet, and a good breakfast for a fair price 👍
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Angel

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was perfect!
Menginap 5 malam pada bulan Mei 2024

10/10 Sangat Bagus

Chase

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The rooms are nice. Staff was friendly and helpful. There are areas that can be improved but overall happy with the stay
Menginap 4 malam pada bulan April 2024
Tanggapan dari Steve pada tanggal 6 Mei 2024
Thank you for your feedback.

8/10 Bagus

Andre

Bepergian dalam rombongan
The beds were amazing, great pillows to put my head down on. They should have included their breakfast with the stay. The hotel is in an industrial area.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Steve pada tanggal 16 Apr 2024
Thank you for your feedback.

2/10 Sangat Buruk

Josh

Traveler bisnis
The workers here are the absolute worst. I’ll never stay with Marriott again
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Steve pada tanggal 16 Apr 2024
Thank you for your feedback and sorry about your stay not meeting your expectations.

8/10 Bagus

Olivera

Menginap 1 malam pada bulan April 2024
Tanggapan dari Steve pada tanggal 6 Mei 2024
Thank you for your feedback.

10/10 Sangat Bagus

Yasmin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent place. Thank you!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Steve pada tanggal 9 Apr 2024
Thank you for your feedback. I hope you choose to stay at the hotel the next time your in the area.

10/10 Sangat Bagus

Héctor

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
…
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Steve pada tanggal 28 Mar 2024
Thank you for your feedback.

6/10 Cukup Baik

Ryan

Disukai: Kebersihan, staf & layanan
The staff is excellent. The rooms are updated. Super comfortable bed. Decent gym. Good breakfast. No window curtains in the rooms. Microwave near the elevator but no microwave in the dining area.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Steve pada tanggal 28 Mar 2024
Thank you for your feedback about the staff. I have spoken to management about having no microwaves in the dining area. Hope you choose to stay with us in the future.

10/10 Sangat Bagus

Arriea

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Steve pada tanggal 9 Apr 2024
Thank you for the feedback.

10/10 Sangat Bagus

David, Caldwell

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Bryce pada tanggal 18 Mar 2024
Thank you for your Feedback

10/10 Sangat Bagus

Trisha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Steve pada tanggal 4 Mar 2024
Thank you for your feedback and hope you choose to stay with the hotel when your in the area next time.

10/10 Sangat Bagus

Joseph

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Was impressed by how clean my room was. Plenty of stores in the area. Didn't eat there but it looked good.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari bryce pada tanggal 3 Mar 2024
Thank you for your feedback

10/10 Sangat Bagus

Tina

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice place. Great check in experience.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari bryce pada tanggal 3 Mar 2024
Thank you for your Feedback

6/10 Cukup Baik

Douglas

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Steven pada tanggal 5 Feb 2024
Dear Mr. Douglas,Hi sir sorry the stay for you did not go well. I hope next time your in the area you choose to stay with the hotel and we can better accommodate you in the future. Thanks Front desk

8/10 Bagus

Cameran

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The parking lots were not clean well with the snow and ice. The back door malfunctions and doesnt open fully. When in the dining area, someones retainer was on the floor but staff did promptly clean it up.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Steven pada tanggal 22 Jan 2024
Dear Mrs. Cameron,Hi I'm sorry about the condition of the parking lot and will have management look into that matter for incoming guests. The back doors maintenance will look into fixing and sorry about the problems that occured during your stay. Thanks front desk

10/10 Sangat Bagus

Heidi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Stayed here twice now and both times I have had a very good experience. Sandi is awesome!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Steven pada tanggal 22 Jan 2024
Dear Mrs. Heidi,Thank you for posting a positive review about your experience with the front desk. Thanks Front Desk

10/10 Sangat Bagus

Debbie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Tara

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
When we first got there they had us in an ajoining room and we could hear every word our neighbors were saying. They were accommodating and moved our room. The bed was comfortable but the pillows were TERRIBLE!! Overall it was a good stay.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Sandi front desk pada tanggal 2 Jan 2024
Thank you for taking the time to share your review for the stay at our hotel.

10/10 Sangat Bagus

Kelly

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari bryce pada tanggal 3 Mar 2024
Thank you for your Feedback

10/10 Sangat Bagus

Talissa

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property was clean, safe and the customer service was amazing! I will definitely be staying here again when I visit the area. I was pleasantly surprised.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Sandi front desk pada tanggal 2 Jan 2024
Thank you for taking time out of your busy schedule to send us the review for your stay at our hotel. We look forward to seeing you again.

8/10 Bagus

Jacqueline

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Sandi front desk pada tanggal 2 Jan 2024
Thank you for staying with us. We hope you come again.

10/10 Sangat Bagus

Megan

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent
Menginap 1 malam pada bulan November 2023
Tanggapan dari Sandi front desk pada tanggal 2 Jan 2024
Thank you for your kind review. We hope you return and stay with us again.

10/10 Sangat Bagus

James

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice property and excellent service.
Menginap 2 malam pada bulan November 2023
Tanggapan dari bryce pada tanggal 18 Nov 2023
Thank you for your feedback

10/10 Sangat Bagus

Timothy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan November 2023
Tanggapan dari Sandi front desk pada tanggal 7 Nov 2023
Thank you Timothy for your feedback about your stay. We appreciate you taking the time out of your busy schedule.

6/10 Cukup Baik

Ted

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Buffet breakfast was the same every day. Average quality food. Not worth $10/day. Housekeeping was excellent, attentive to requests.
Menginap 7 malam pada bulan Oktober 2023
Tanggapan dari Sandi front desk pada tanggal 7 Nov 2023
Thank you for your feedback I will share your comments with our team.

8/10 Bagus

Joseph

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice Hotel
Decent hotel. Room was nice. Connie the bartender was fantastic.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari bryce pada tanggal 22 Okt 2023
Thank you for your feedback

8/10 Bagus

Tricia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari bryce pada tanggal 22 Okt 2023
Thank you for your feedback

10/10 Sangat Bagus

Wayne, Painesville

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice property, friendly staff
Menginap 1 malam pada bulan September 2023
Tanggapan dari bryce pada tanggal 22 Okt 2023
Thank you for your feedback

8/10 Bagus

Jeff

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari bryce pada tanggal 22 Okt 2023
Thank you for your feedback

6/10 Cukup Baik

Glenn

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Run down. No breakfast.
Menginap 3 malam pada bulan September 2023
Tanggapan dari bryce pada tanggal 22 Okt 2023
Thank you for your feedback

6/10 Cukup Baik

Kenneth

Menginap 1 malam pada bulan September 2023
Tanggapan dari bryce pada tanggal 22 Okt 2023
Thank you for your feedback

8/10 Bagus

Lynda

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hotel was nice and our room was comfortable and clean. However, the huge wedding party that could be clearly heard in our room--especially when the hotel personnel shut it down at midnight and they took the party out into the parking lot outside our room--was not nice. Without that "minor detail" this would have been an excellent stay. We did not use the restaurant, so can't comment on that.
Menginap 1 malam pada bulan September 2023
Tanggapan dari bryce pada tanggal 22 Okt 2023
Thank you for your feedback

10/10 Sangat Bagus

sherry

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Highly recommended!!!!
Plenty of free parking. Front desk service top notch. Steven and Sandy were outstanding and understanding employees!! Room quiet and comfortable. Acceptable water pressure. Best part—-the breakfast buffet. Hot and lots!!! Nice job folks
Menginap 1 malam pada bulan September 2023
Tanggapan dari bryce pada tanggal 22 Okt 2023
Thank you for your feedback

6/10 Cukup Baik

Michele

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan September 2023
Tanggapan dari bryce pada tanggal 22 Okt 2023
Thank you for your feedback

10/10 Sangat Bagus

SHERELLE, Cleveland

Our room was very clean. The bed was comfy and it was a decent amount of space we had. Kind of out the way, but easy too DoorDash good food in the area.
Menginap 2 malam pada bulan September 2023
Tanggapan dari bryce pada tanggal 22 Okt 2023
Thank you for your feedback

4/10 Buruk

Ajay

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Kebersihan
Could be cleaner
Hair in shower, and on bathroom floor when we arrived. Fingerprints all over bathroom door. Light fixture next to bed did not work along with alarm clock. Fridge was not cold at all.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari bryce pada tanggal 22 Okt 2023
Thank you for your feedback

8/10 Bagus

Paul

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari bryce pada tanggal 22 Okt 2023
Thank you for your feedback

10/10 Sangat Bagus

Lan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff is friendly. Easy to check in. Property is decent by a bit old.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari bryce pada tanggal 22 Okt 2023
Thank you for your feedback

10/10 Sangat Bagus

Nancy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Definitely recommend and will be back
Hotel is very nice - everything you need including a very comfortable room, good gym, great service. Only negative is that it's not really walking distance from places to eat/go/see. But it's a good choice that's reasonably priced, and it's great if you want to see some minor league baseball.
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Laura

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Nancy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pleasant & reasonably priced
Very nice place to stay. Staff is friendly and helpful and rooms look updated. Bathrooms are nice. Convenient gym with enough equipment for the guests also has a bathrooms, towels, & water. Only negative isn't the hotel, but the fact that it's not walking distance from very much, although it's very convenient to the local minor league baseball park. All very good for the price.
Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Biserka

Menginap 1 malam pada bulan Agustus 2023

6/10 Cukup Baik

James

Disukai: Kebersihan, staf & layanan
The key did not open the room properly and the towel rack was broken
Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

Edwin

Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

David

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2023

8/10 Bagus

Darlene

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was clean. I just wish there were microwaved in each room
Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Dean

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
The property was very centrally located for the reason of our trip, very disappointed the pool area was closed during our visit, it is summer time.
Menginap 3 malam pada bulan Juli 2023

10/10 Sangat Bagus

Jason, concord

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
👍
Menginap 1 malam pada bulan Juli 2023