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Ulasan untuk Motel 6 Richfield, OH

2 out of 5
Motel 6 Richfield, OH
5171 Brecksville Rd, Richfield, OH

Ulasan

6,4
Penilaian 10 - Sangat Bagus. 116 dari 555 ulasan" "
Penilaian 8 - Bagus. 155 dari 555 ulasan" "
Penilaian 6 - Cukup Baik. 103 dari 555 ulasan" "
Penilaian 4 - Buruk. 77 dari 555 ulasan" "
Penilaian 2 - Sangat Buruk. 104 dari 555 ulasan" "

6,8/10

Kebersihan

7,4/10

Staf & layanan

5,4/10

Fasilitas

6,2/10

Kondisi & fasilitas properti

6,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Luis Rodrigo

Disukai: Kebersihan, staf & layanan
Menginap 3 malam pada bulan Mei 2024

4/10 Buruk

James

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The staff here are incredibly kind. That was the highlight. Unfortunately, our room was quite dirty (there were bits of what looked like fried chicken on the floor, and ants were in there eating it). Bathroom was clean, and the sheets and towels were clean. Few too many ants on the floor, though. Not bad if you're in a pinch, I guess.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Brand Experience Team pada tanggal 20 Mei 2024
Hi James,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Bagus

Tina

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
For the price it was excellent. Although the door did not close but I believe it was the last one to be remodeled. Housekeeping could improve some but overall it was a great stay for the price. Staff was Amazing and Friendly.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Brand Experience Team pada tanggal 13 Mei 2024
Hi Tina, Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6

4/10 Buruk

Mary

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Brand Experience Team pada tanggal 9 Mei 2024
Hi Mary, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Diane pada tanggal 23 Apr 2024
Thank you for staying with us.

10/10 Sangat Bagus

Seun

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent facility. Diana the GM Excellent personality. Great service with excellent customer service. Thanks
Menginap 2 malam pada bulan April 2024
Tanggapan dari Diane pada tanggal 19 Apr 2024
Thank you for your review

8/10 Bagus

Laura

Disukai: Staf & layanan
Friendly and helpful office staff. Pretty basic surroundings.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Diane pada tanggal 17 Apr 2024
Thank you for your review.

10/10 Sangat Bagus

madelyne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Comfortable
Menginap 2 malam pada bulan April 2024
Tanggapan dari DIANE pada tanggal 15 Apr 2024
Thank you for your review.

10/10 Sangat Bagus

Janet

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Diane pada tanggal 13 Apr 2024
Thank you for your review. Look forward to having you stay with us again.

8/10 Bagus

Jennifer

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari DIANE pada tanggal 11 Apr 2024
Thank you for staying with us.

10/10 Sangat Bagus

Larry

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Fasilitas
I liked the arrangement for breakfast with Holiday Inn Express next door.
Menginap 1 malam pada bulan April 2024
Tanggapan dari DIANE pada tanggal 9 Apr 2024
Thank You for your review. Look forward to having you and your family again.

10/10 Sangat Bagus

Qooly

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Cheap, clean nice as a motel gets really we enjoyed our stay no complaints from the wife and I!
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Diane pada tanggal 1 Apr 2024
Thank you. Have a great day.

8/10 Bagus

William

Disukai: Staf & layanan
The owner was in the process of remodeling all of the units. I had a problem with the hot water, but the maintenance man came and took care of it.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Diane pada tanggal 15 Mar 2024
Thank you for your review.

6/10 Cukup Baik

Nickalas D

Didn't like the fact that I got a smoking room so I didn't have to be inconvenienced by going outside to smoke like most hotels however this location is one of the two story/tier style setups and the smoking rooms are on the ground level and room trance
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Diane pada tanggal 15 Mar 2024
Thank you for your review. You did like your smoking room? We do have upper level smoking but those rooms were booked.

2/10 Sangat Buruk

Don

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This place is was absolutely terrible. Please don’t come here. Staff is rude, motel is dirty, no breakfast, and nothing works.
Menginap 10 malam pada bulan Desember 2023
Tanggapan dari Diane pada tanggal 23 Feb 2024
I see you stayed here for 10 days Dec 26 thru Jan 5thyou never complained . Sorry no Motel 6 offers breakfast but we did offer fresh coffee, tea and Hot chocolate daily.We also cleaned your room during your stay. Sorry you waited so long to let us know you were disappointed.

10/10 Sangat Bagus

Kevin

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff is so personable, they make you feel at home. It’s been an amazing experience!
Menginap 17 malam pada bulan Desember 2023
Tanggapan dari Diane pada tanggal 15 Jan 2024
We enjoy having you. Thank you.

6/10 Cukup Baik

Md Najmus

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Diane pada tanggal 15 Jan 2024
Thank you.

4/10 Buruk

Amanda

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tanggapan dari Diane pada tanggal 28 Feb 2024
I noticed you stayed here for 2 nights in Oct. of 2023. During your stay you did not bring up any issues when asked. Wish we would have known about these so we could have taken proper care of your concerns then instead of so many months later in a bad review.

2/10 Sangat Buruk

Chris

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Place was filthy, i stayed for 3 minutes before i left
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Diane pada tanggal 7 Des 2023
Sorry you did not stay. we have on video that you did not like the room. not that it was dirty. Have a nice Holiday

6/10 Cukup Baik

Dawn, Ashland

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The GM was super nice but room was very dirty and motel is old and nothing like pictured.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Diane pada tanggal 1 Des 2023
thank you for your review.

10/10 Sangat Bagus

Simone

Menginap 7 malam pada bulan November 2023
Tanggapan dari Diane pada tanggal 4 Jan 2024
Thank you for staying with us. Look forward to seeing you again.

10/10 Sangat Bagus

Antonio

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice clean quiet place
Menginap 1 malam pada bulan November 2023
Tanggapan dari Diane pada tanggal 30 Nov 2023
thank you for staying with us.

10/10 Sangat Bagus

ANDRE

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Ótimo hotel
Menginap 2 malam pada bulan November 2023
Tanggapan dari Diane pada tanggal 19 Nov 2023
Thank you for staying with us. We look forward to having you again.

10/10 Sangat Bagus

Natasha

Menginap 1 malam pada bulan November 2023
Tanggapan dari Diane pada tanggal 4 Jan 2024
Thank you for staying with us. Look forward to seeing you again.

10/10 Sangat Bagus

Cynthia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Cynthia's Quiet Space
It was a piece of mind for me and my friend to enjoy each other time's alone without noises. We got sleep and the room was always cleaned. They made us feel important.
Menginap 7 malam pada bulan November 2023
Tanggapan dari Diane pada tanggal 18 Nov 2023
Thank you so much for taking the time to review us. We look forward to seeing you again in the future. Enjoy your Holiday. Happy Thanksgiving to you and yours.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The front desk agent was extremely helpful and nice. The room was clean and it was very quiet.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Diane pada tanggal 13 Nov 2023
Thank you for taking the time to review us. Hope to see you again.

10/10 Sangat Bagus

Monika

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Effective and easy stop over location motel
Simple and very easy check in. Helpful staff. Close to highways.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Diane pada tanggal 12 Nov 2023
Thank you for your response it was a pleasure having you as our guest. Look forward to seeing you again.

8/10 Bagus

Stacey

Disukai: Kebersihan, staf & layanan
There was leftover (and seemingly days-old) food left in the fridge, and surprisingly no tissues in the room. I'm surprised parking isn't laid out so that when you have a room, the parking spot in front of the door isn't assigned to that room.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Diane pada tanggal 8 Nov 2023
Thank you for your review. I wish people would understand that concept of the spots are for those people staying in those rooms on the lower level to park. Anyway we have tried does not work. hope to see you again.

2/10 Sangat Buruk

Major

Tidak Disukai: Kebersihan
Your people gave me a room with filthy bathtub. I take showers not baths but I wouldn't step into your filthy shower. there was spots and even what looked like mold in the bottom of the tub. The handle to adjust the water flow was about to fall off. The sink had cold water only and that whole faucet was hanging loose. I asked for a different room, the front desk person said they didn;t have a room to switch me to.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Diane pada tanggal 7 Nov 2023
Major sorry to hear about your room. I did discount your room and was going to email you but we did not have your email on file. I called and left a message for you to contact me so we can get your email so I could send it to you. wow what a creative message you have. We are taking care of the tubs.

6/10 Cukup Baik

Joseph

Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Diane pada tanggal 4 Nov 2023
thank you for taking the time to review us. hope to see you again soon.

2/10 Sangat Buruk

Kesharia, Columbus

Bepergian bersama teman, Bepergian bersama hewan peliharaan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I made reservations at the motel 6 , coming from out of town …. Literally ALL the rooms on the 1st floor were dirty so I couldn’t get a room and I wasn’t refunded .
Tanggapan dari Sharon pada tanggal 28 Okt 2023
Hi! I'm sorry your plans to stay at Motel 6 didn't pan out as you intended. I am thankful we were able to exchange it for a nights stay at Holiday Inn a 175 dollar value, a nicer room and free breakfast in the morning. So the money you paid here at Motel 6, went towards the room at Holiday Inn as agreed upon when you were here in the office. again I apologize the room at Motel 6 was not ready for you.

4/10 Buruk

KIM

Bepergian bersama hewan peliharaan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
While the front desk staff were welcoming, kind and helpful, our room was in poor condition. Only 2 of the 5 lights in the room worked, toilet didn’t flush properly, sink handle was loose and shower nozzle leaked. You get what you pay for.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Diane pada tanggal 19 Okt 2023
we are very sorry to here we fell short. we will be addressing these issues right away. thank you for bring them to our attention. we could have given you another room yesterday and or corrected the problem in your room. hope you revisit us for another chance.

8/10 Bagus

Kathy

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Diane pada tanggal 10 Nov 2023
Thank you for staying with us. Look forward to seeing you again. Until then We'll Keep The Light On For You.

8/10 Bagus

Sueann

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It is what I hope for with my prior experience with the business.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Diane pada tanggal 17 Okt 2023
Thank you. We enjoyed having you again.

6/10 Cukup Baik

Stephen

Tidak Disukai: Kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari Diane pada tanggal 6 Okt 2023
thank you for your review.

10/10 Sangat Bagus

JAMES, HARTFORD

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The lady at the front desk was very kind, waiting for me to get there until 2am, as I'd gotten stuck in some storms, and then allowing me to have a late check out so I could get some more sleep that night. My only issue was that there was a lot of light coming in through the window from the stairwell!
Tanggapan dari Diane pada tanggal 6 Okt 2023
thank you. sorry about the light.

4/10 Buruk

Regina

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2023
Tanggapan dari Diane pada tanggal 1 Okt 2023
WE are so sorry to hear about your stay. Please read the message I sent you.

6/10 Cukup Baik

Cleveland

Tidak Disukai: Staf & layanan
Menginap 2 malam pada bulan September 2023
Tanggapan dari Diane pada tanggal 28 Sep 2023
Thank You for staying with us.

4/10 Buruk

Theodore

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Not clean
Ashtray in a nonsmoking room that smelled like smoke. They did give me a 15.00 credit. I forgot to tell them about the dirty sheets and dirty floor
Menginap 1 malam pada bulan September 2023
Tanggapan dari Diane pada tanggal 28 Sep 2023
We apologize for this. We would have made it right while you were here. I would have sent someone in to clean the floor and remake your bed.

8/10 Bagus

Brian

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2023
Tanggapan dari Diane pada tanggal 22 Sep 2023
thank you.

10/10 Sangat Bagus

Al

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The front desk host (Diane) was super nice and made sure that what I requested was ready at my arrival. She is a huge asset to this establishment. Would come again.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Diane pada tanggal 22 Sep 2023
So happy you enjoyed your stay. Hope to see you again.

4/10 Buruk

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Consider Only As A Last Resort!
I thought that a 6.2 out of 10 would've been better. It was dirty and run-down looking. There was what appeared to be blood on a towel. I found a screw on the floor. The shower was dirty. The mattress sagged, I felt like I was sleeping in a hammock.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Diane pada tanggal 18 Sep 2023
We wish you would have left your name or room number so we could address this issue while you were here and given you another room. It's hard to believe so many issues with one room. you should have let us know before hand to take care of this.

8/10 Bagus

Stephen

Bepergian bersama hewan peliharaan
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Good value for the price. Staff helped with difficult access due to road closures.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Diane pada tanggal 9 Sep 2023
Thank you for staying with us. It was my pleasure being your personal GPS. Safe travels.

8/10 Bagus

Andrea

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was clean, quiet and simple. Front desk was friendly, accommodating and efficient. We felt safe. Great price for basic place to sleep, shower and hit the road.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Diane pada tanggal 3 Sep 2023
Thank you.

4/10 Buruk

Robert

Tidak Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Diane pada tanggal 30 Agu 2023
Sorry to see you did not enjoy your stay. wish you could have stopped by the office and let us know what was wrong or what we could have done for you.

4/10 Buruk

Leonardo

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Otros súper 6 me gustaron pero este es muy feo, luces que no alumbran nada, paredes mal pintadasy las tuberías rotas, mal drenaje del lavamanos entre otros.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Diane pada tanggal 29 Agu 2023
So sorry you were disappointed with your stay. we are taking the steps to correct the issues.

10/10 Sangat Bagus

Asa

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice, clean motel 6 a short drive (~20mins) from downtown Cleveland. Stayed for a few days, staff was very kind and a cute black kitten awaits in the front office. We enjoyed our stay!
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Brand Experience Team pada tanggal 28 Agu 2023
Hi Asa,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Sangat Bagus

Aliz

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice staff, more than I expected for this price.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Diane pada tanggal 21 Agu 2023
thank you for your review. look forward to having you stay with us again. Safe travels.

10/10 Sangat Bagus

Jovany

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very easy going very nice to talk to. Thank you for having us and looking out for us really appreciate it
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Diane pada tanggal 20 Agu 2023
Thank You for staying with us. It was our pleasure having you as our guest. Hope to see you again. Have a great time in Fla.

8/10 Bagus

Bly

Friendly and helpful reception staff. Nice strong morning coffee. Noisy neighbors who didn’t quiet down after 11 pm even after a request was made. Good thing I had earplugs.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Diane pada tanggal 17 Agu 2023
Thank you for taking the time to review us.So sorry about the noisy neighbors.