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Reviews of TownePlace Suites by Marriott Clinton

2.5 out of 5
TownePlace Suites by Marriott Clinton
1638 HIGHWAY 31 NORTH, Clinton, NJ

Reviews

9.0

Wonderful

Rating 10 - Excellent. 237 out of 343 reviews" "
Rating 8 - Good. 64 out of 343 reviews" "
Rating 6 - Okay. 22 out of 343 reviews" "
Rating 4 - Poor. 10 out of 343 reviews" "
Rating 2 - Terrible. 10 out of 343 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

DONALD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great service......Just hard to get to because Route 31 is divided.
Stayed 1 night in May 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Very much up to date. If you need a place to stay with a full size refrigerator, microwave, kitchen sink dishwasher, and cooking plate this is the place.
Stayed 1 night in May 2024

6/10 Okay

Judith

One elevator!
Stayed 1 night in May 2024
Response from Sri Gowda on 7 May 2024
Hello Judith,We have two elevators on property. One near the lobby and other one is located in the back entrance of the Hotel. Both elevators are handicap accessible as well. Sorry about the miscommunication you had about elevators. Thank you so much for choosing TownePlace Suites in Clinton. Have a great day! See you soon next time.

8/10 Good

Laura

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sri Gowda on 7 May 2024
Thank you so much for choosing TownePlace Suites in Clinton. Have a great day! See you soon next time.

10/10 Excellent

Cara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Charged $30.00 more at desk than quoted on Expedia site.
Stayed 1 night in Apr 2024
Response from Sri Gowda on 29 Apr 2024
Hello,Hotel adds an incidental pending hold on the credit card. Those charges will revert back to the original payment method once you check out. Other than that, we are glad to know you had a fantastic stay with 5-star rating. Thank you so much for choosing TownePlace Suites in Clinton. Have a great day.

8/10 Good

Bobbi Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place to stay
Stayed 1 night in Apr 2024
Response from Sri Gowda on 29 Apr 2024
Thank you so much for choosing TownePlace Suites in Clinton. Have a great day! See you soon next time.

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Sri on 22 Apr 2024
Thank you so much for choosing TownePlace Suites in Clinton. Have a great day.

10/10 Excellent

Elizabeth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist at the front desk was wonderful, friendly efficient and helpful. The room was something we didn't expect- it had everything! Clean, pretty, very comfortable. This was above and beyond what we had come to expect. Thank you so much
Stayed 1 night in Apr 2024
Response from Sri Gowda on 15 Apr 2024
Thank you so much for choosing TownePlace Suites in Clinton. We are thrilled that you had a good experience with us. Have a great day! See you soon next time.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sri Gowda on 11 Apr 2024
Thank you so much for choosing TownePlace Suites in Clinton. Have a great day.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. I'll definitely stay here again when I'm in the area.
Stayed 2 nights in Mar 2024
Response from Sri Gowda on 1 Apr 2024
Thank you so much for choosing TownePlace Suites in Clinton. We are thrilled that you had a good experience with us. Have a great day!

10/10 Excellent

Claudine

Stayed 1 night in Mar 2024
Response from Sri Gowda on 15 Apr 2024
Thank you so much for choosing TownePlace Suites in Clinton. Have a great day.

10/10 Excellent

Rochelle

Travelled with partner
Liked: Amenities
It wa s nice surprise. Breakfast was ample and good. The woman who was there was very helpful. The room was very clean, the bed was comfortable and it was nice and quiet.
Stayed 1 night in Mar 2024
Response from Sri Gowda on 25 Mar 2024
Thank you so much for choosing TownePlace Suites in Clinton. We are thrilled that you had a good experience with us. Have a great day!

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick, our room was clean and comfortable and complimentary breakfast was a plus.
Stayed 1 night in Mar 2024
Response from Sri Gowda on 18 Mar 2024
Thank you so much for choosing TownePlace Suites in Clinton. Have a great day.

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quietness.
Stayed 5 nights in Feb 2024
Response from Sri Gowda on 11 Mar 2024
Thank you so much for choosing TownePlace Suites in Clinton. Have a great day!

10/10 Excellent

Jennifer

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern spacious rooms and great staff
Stayed 2 nights in Feb 2024
Response from Sri Gowda on 1 Mar 2024
Thank you so much for choosing TownePlace Suites in Clinton. We are thrilled that you had a good experience with us. Have a great day!

10/10 Excellent

Courtney, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sri Gowda on 29 Feb 2024
Thank you so much for choosing TownePlace Suites in Clinton. Have a great day!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sri Gowda on 26 Feb 2024
Thank you so much for choosing TownePlace Suites in Clinton. Have a great day!

4/10 Poor

Ron

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very bad odor
To much air freshener or whatever it is they use. Room smelled that powerful that it burned my eyes and gave me a taste in my mouth. Very uncomfortable for people with sensitive noses. Couldnt sleep
Stayed 1 night in Feb 2024
Response from Sri Gowda on 21 Feb 2024
Dear Chris,Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.

10/10 Excellent

Ashley

Stayed 1 night in Feb 2024
Response from Sri Gowda on 25 Mar 2024
Thank you so much for choosing TownePlace Suites in Clinton. Have a great day.

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice, polite, and helpful.
Stayed 3 nights in Jan 2024
Response from Sri on 29 Jan 2024
Thank you so much for choosing TownePlace Suites in Clinton. Have a great day!

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sri on 29 Jan 2024
Thank you so much for choosing TownePlace Suites in Clinton. Have a great day!

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and the staff is perfect
Stayed 1 night in Jan 2024
Response from Sri Gowda on 18 Jan 2024
Thank you so much for choosing TownePlace Suites in Clinton. Have a great day!

10/10 Excellent

Josette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sri Gowda on 18 Jan 2024
Thank you so much for choosing TownePlace Suites in Clinton. Have a great day!

10/10 Excellent

jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Have stayed here previously but not since the pandemic. Nice to see quality/comfort has not changed. Breakfast choices used to be better but still best in area and most places A++
Stayed 2 nights in Jan 2024
Response from Sri Gowda on 15 Jan 2024
Thank you so much for choosing TownePlace Suites in Clinton. We are thrilled that you had a good experience with us. Have a great day!

10/10 Excellent

Josette

Stayed 1 night in Jan 2024
Response from Sri Gowda on 16 Jan 2024
Thank you so much for choosing TownePlace Suites in Clinton. Have a great day!

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Smiling staff, clean room, very nice layout
Stayed 1 night in Dec 2023
Response from Sri Gowda on 4 Jan 2024
Thank you so much for choosing TownePlace Suites in Clinton. Have a great day!

10/10 Excellent

David, Chula Vista

Stayed 1 night in Dec 2023
Response from Sri Gowda on 4 Jan 2024
Thank you so much for choosing TownePlace Suites in Clinton. Have a great day!

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They provided fantastic service, breakfast in the morning and it was a clean environment.
Stayed 7 nights in Dec 2023
Response from Sri Gowda on 28 Dec 2023
Thank you so much for choosing TownePlace Suites in Clinton. We are thrilled that you had a good experience with us. Have a great day!

10/10 Excellent

Burnett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great oasis -
Stayed 1 night in Dec 2023
Response from Sri Gowda on 28 Dec 2023
Thank you so much for choosing TownePlace Suites in Clinton. Have a great day!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Town Square Suites by Marriott
The hotel is fairly new so everything was in excellent condition. The kitchen in our suite was modern and fully equiped, very pleased with it. The bed was a little too firm for my liking and i didnt like the pillows. The continental breakfast was very good.
Stayed 1 night in Dec 2023
Response from SRI GOWDA on 18 Dec 2023
Thank you so much for choosing TownePlace Suites in Clinton. We are thrilled that you had a good experience with us. We hope you choose to stay with us when travel brings you into town. Have a great day!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The accommodations were excellent. We brought our dog and notified them. They did not let us know about the additional $100 fee for having a pet. They were kind enough to cut the fee in half. I would definitely stay there again!
Stayed 1 night in Dec 2023
Response from SRI GOWDA on 18 Dec 2023
Thank you so much for choosing TownePlace Suites in Clinton. Have a great day!

10/10 Excellent

Rayma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Nov 2023
Response from SRI GOWDA on 18 Dec 2023
Thank you so much for choosing TownePlace Suites in Clinton. We are thrilled that you had a good experience with us. Have a great day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall all excellent
Was able to get early check-in over phone with friendly staff. Upon arrival very efficient check-in. Room nicely stocked with new furnished fixtures. Comfortable beds. Pool maintained well. Secure clean lot. Excellent quality breakfast with wide range of selection. Overall all excellent
Stayed 2 nights in Nov 2023
Response from SRI GOWDA on 18 Dec 2023
Thank you so much for choosing TownePlace Suites in Clinton. We are thrilled that you had a good experience with us. We hope you choose to stay with us when travel brings you into town. Have a great day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and accommodating. One of the nicest hotels I have stayed in.
Stayed 2 nights in Nov 2023
Response from Tanmay Bhatt on 17 Nov 2023
Thankyou for the review and hope to see you next time soon Thankyou for choosing us

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Management on 7 Nov 2023
Dear Mike, Thank you for choosing the TownePlace Suites on your recent visit to Clinton NJ. We appreciate you taking the time to rate your experience, and we hope to see you again soon.Sincerely,The Staff and Management

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sri Gowda on 24 Oct 2023
Thank you for Staying with us. Looking forward to welcoming you soon.

2/10 Terrible

Kyle

Stayed 1 night in Oct 2023
Response from Sri Gowda on 20 Oct 2023
Dear Guest. Thank you for choosing the TownePlace Suites on your recent visit. We appreciate your feedback and regret any inconvenience caused.

4/10 Poor

tom

Travelled with group
Disliked: Amenities, property conditions & facilities
nothing
Stayed 3 nights in Sep 2023
Response from Tanmay on 4 Oct 2023
Thankyou

10/10 Excellent

Brian

Stayed 1 night in Sep 2023
Response from Tanmay on 30 Sep 2023
Thankyou Hope to see you next time

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Sep 2023
Response from Tanmay on 24 Sep 2023
Thankyou

10/10 Excellent

SatSantokh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you
Front desk was very helpful and informative at checkin, room was excellent...breakfast was a pleasant and was !
Stayed 1 night in Sep 2023
Response from Tanmay on 24 Sep 2023
Thankyou

10/10 Excellent

Donald

Stayed 1 night in Sep 2023
Response from Tanmay on 30 Sep 2023
Thankyou Hope to see you next time

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Tanmay on 8 Sep 2023
Thankyou

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Tanmay on 8 Sep 2023
Thankyou

8/10 Good

Karen

Business traveller
Liked: Amenities
Very nice property for a corporate road warrior! Clean, up-to-date, very nice room amenities such as an extra large shower, kitchenette with real dish and glassware, large work area. Nicely decorated and fresh-looking. Great bed and pillows.
Stayed 1 night in Sep 2023
Response from Tanmay on 8 Sep 2023
Thankyou We are happy you liked the stayHope to see you soon

10/10 Excellent

Thomas

Stayed 1 night in Aug 2023
Response from Tanmay on 10 Sep 2023
Thankyou

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms seemed a little small
Stayed 1 night in Aug 2023
Response from Sri Gowda on 15 Aug 2023
Dear Guest. Thank you for choosing the TownePlace Suites on your recent visit. We appreciate your feedback and regret any inconvenience caused due to size of the room.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TownPlace suites is wonderful. Very clean and quiet. Nice breakfast selection. Close to Clinton and other beautiful towns. I will be back.
Stayed 1 night in Aug 2023
Response from Management on 14 Aug 2023
Dear Susan. Thank you for staying at the TownePlace Suites Clinton. We appreciate your feedback, and we are delighted that you had a great experience. We look forward to seeing you again.Sincerely,The Staff and Management

4/10 Poor

Brittany

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Front Desk on 15 Aug 2023
Dear Guest. Thank you for choosing the TownePlace Suites on your recent visit. We appreciate your feedback and regret any inconvenience caused.