Lobi

Ulasan untuk Radisson Blu Hotel, Cluj

5 out of 5
Radisson Blu Hotel, Cluj
Aleea Stadionului 1, Cluj-Napoca

Ulasan

9,6

Sempurna

Penilaian 10 - Sangat Bagus. 34 dari 41 ulasan" "
Penilaian 8 - Bagus. 4 dari 41 ulasan" "
Penilaian 6 - Cukup Baik. 3 dari 41 ulasan" "
Penilaian 4 - Buruk. 0 dari 41 ulasan" "
Penilaian 2 - Sangat Buruk. 0 dari 41 ulasan" "

10/10

Kebersihan

9,8/10

Staf & layanan

9,2/10

Fasilitas

9,8/10

Kondisi & fasilitas properti

10/10

Ramah lingkungan

Ulasan

8/10 Bagus

Robert, Bucuresti

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I returned to Radisson Cluj with pleasure, but I noticed an unexpected change since my first visit: the Porsche-branded electric charging stations are now restricted exclusively for this brand. To charge another type of electric vehicle, I had to use my own cable and pay an additional fee, on top of the parking fee. I believe this policy is not in the best interest of the customers and I hope you will reconsider this decision, especially since there were no Porsche events hosted during my stay. Tke, .Robert
Menginap 3 malam pada bulan April 2024
Tanggapan dari Rareș Mare pada tanggal 7 Mei 2024
Dear Robert,Thank you for choosing the Radisson Blu Hotel for your stay in Cluj. Thank you also for choosing to share your experience through this survey. This helps us to see what we are doing well and what needs to be improved. We appreciate you being a frequent guest of the hotel.I have observed that you were not fully satisfied with the change into our electrical charging options from free to payment system.We have two charging stations, one is now dedicated entirely to Porsche vehicles and the second station, Ampevo, is dedicated to other vehicles. We do have a charging cable, it can be offered to you by our front desk staff.Nevertheless, thank you for your proposal. We value your support and understanding.Looking forward in welcoming you back soon!Warm regards,Rares MareGuest Relations Supervisor

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
New, fresh, clean. Has a gym that's in good shape but pretty small. Good breakfast buffe.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Rareș Mare pada tanggal 28 Feb 2024
Dear Valued Guest,Thank you for staying with us and for sharing your experience! Thank you as well for the great scores!I am truly happy that you enjoyed our property. Indeed, we have a small gym, but into the near future we will have a larger gym with access to the massage center and sauna. Looking forward to welcoming you back at the Radisson Blu Hotel, Cluj!Warm regards,Rareș MareGuest Relations Supervisor

10/10 Sangat Bagus

Laszlo

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really nice property and very well managed!
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Rareș Mare pada tanggal 26 Jan 2024
Dear Mr. Laszlo,Thank you for sharing your feedback in regards to your recent experience stay.We're thrilled that you loved our location and you enjoyed the comfort of the room alongside with receiving great service into our restaurants. Guest feedback is incredibly important to us, so please rest assured that we are taking your details into consideration.We are glad that you have enjoyed your stay with us.We look forward to welcoming you again soon for another amazing experience!Warm regards,Rareș MareGuest Relations Supervisor

10/10 Sangat Bagus

Andrei

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Rareș Mare pada tanggal 5 Jan 2024
Dear Mr. Andrei,Thank you for staying with us and for sharing your experience! Thank you as well for the great scores!I am truly happy that the staff made you feel welcomed and that you enjoyed your stay with us.Looking forward to welcoming you back at the Radisson Blu Hotel, Cluj!Warm regards,Rareș MareGuest Relations Supervisor

8/10 Bagus

Flaviu

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very nice and clean. I stayed in room 810 and the room was small. Bathroom was very small. So small that you can not enter bathroom without the shower door to be open.
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Rareș Mare pada tanggal 1 Nov 2023
Dear Mr. Flaviu,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to see you have enjoyed your stay with us. Indeed, the standard rooms tend to be smaller, for more comfort we would recommend our suites.We look forward to welcoming you back soon at Radisson Blu Hotel, Cluj.Kind regards,Rareș MareGuest Relations Supervisor

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Rareș Mare pada tanggal 13 Okt 2023
Dear Valued Guest,Thank you for your you stay and for taking the time to offer your review and for your kind feedback. We are so pleased to hear that you enjoyed your stay with us. Thank you for choosing us and we look forward to welcoming you back soon!Warm regards,Rareș MareGuest Relations Supervisor

8/10 Bagus

Shalim

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Needs softer pillows but otherwise great.
Menginap 3 malam pada bulan September 2023
Tanggapan dari Rareș Mare pada tanggal 13 Okt 2023
Dear Shalim,Thank you for staying with us and for sharing your experience! Thank you as well for the positive scores!I am truly happy that the staff made you feel welcomed and that you enjoyed your stay with us.Indeed we can do better in some areas, your remarks have been added.Looking forward to welcoming you back at the Radisson Blu Hotel, Cluj!Warm regards,Rareș MareGuest Relations Supervisor

10/10 Sangat Bagus

Hubert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very good
Menginap 1 malam pada bulan September 2023
Tanggapan dari Rareș Mare pada tanggal 13 Okt 2023
Dear Mr. Hubert,Thank you for staying with us and for sharing your experience! From the general scores it seems that you enjoyed your stay with us.Looking forward to welcoming you back at the Radisson Blu Hotel, Cluj!Warm regards,Rareș MareGuest Relations Supervisor

10/10 Sangat Bagus

Jerome

Menginap 3 malam pada bulan September 2023
Tanggapan dari Rareș Mare pada tanggal 13 Okt 2023
Dear Mr. Jerome,Thank you for being our guest and for your wonderful feedback. We are thrilled to hear that the reception staff was helpful during your stay and assisted you with your needs. We are grateful that we had the opportunity to accommodate you and you were able to relax during your visit to Cluj-Napoca.We appreciate your support and hope to have the joy of welcoming you back soon.Best regards,Rareș MareGuest Relations Supervisor

10/10 Sangat Bagus

Edward, Vienna

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Located in a lovely park on the edge of the town centre, this hotel was a delight. Would gladly stay here again. Very good food for lunch, friendly staff, a good breakfast, too.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Rareș Mare pada tanggal 13 Okt 2023
Dear Mr. Edward,Thank you for your you stay and for taking the time to offer your review and for your kind feedback. We are so pleased to hear that you enjoyed your stay with us. We strive to make all of our guests feel welcome and comfortable, and we are glad that we could provide you with a rewarding experience. We are happy that you enjoyed our lovely park, the cuisine and the friendliness of our staff. Thank you for choosing us and we look forward to welcoming you back soon!Warm regards,Rareș MareGuest Relations Supervisor

6/10 Cukup Baik

OCTAVIA

Menginap 2 malam pada bulan September 2023
Tanggapan dari Rareș Mare pada tanggal 13 Okt 2023
Dear Ms. Octavia,Thank you so much for taking the time to share these wonderful review with us, we are delighted to hear about your experience. This is a truly rewarding feedback for us and the greatest satisfaction for our team's daily commitment.It would be a real pleasure to be able to welcome you back at Radisson Blu Hotel, Cluj.Kind regards,Rareș MareGuest Relations Supervisor

10/10 Sangat Bagus

Kimberly

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was so very friendly. Service was excellent. I really enjoyed my time in Cluj. It is a beautiful city.
Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari Rareș Mare pada tanggal 4 Sep 2023
Dear Ms. Kimberly,Thank you for being our guest and for your wonderful feedback. We are thrilled to hear that the staff was helpful during your stay and everyone made you feel welcomed. At our hotel, we pride ourselves on providing excellent customer service and value feedback from our guests. We appreciate your support and hope to have the opportunity of welcoming you back soon.Best regards,Rareș MareGuest Relations Supervisor

10/10 Sangat Bagus

Jessica, Costa Mesa

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
5 star service from every staff member!! I highly recommend and can’t wait to go back again!
Menginap 6 malam pada bulan Agustus 2023
Tanggapan dari Rareș Mare pada tanggal 4 Sep 2023
Dear Ms. Jessica,Thank you for choosing to stay at Radisson Blu Hotel, Cluj and thank you for taking the time to share your thoughts with us. We are grateful that we had the opportunity to accommodate you and you were able to relax during your visit to Cluj-Napoca.We are glad that our staff went on and beyond in satisfying your needs.We look forward into seeing you again soon.Warm regards,Rareș MareGuest Relations Supervisor

6/10 Cukup Baik

Emil

Traveler bisnis
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is nice but is no service at all and in one night I have cockroaches in the room
Menginap 5 malam pada bulan Agustus 2023
Tanggapan dari Rareș Mare pada tanggal 13 Okt 2023
Dear Mr. Emil,Thank you first of all for staying with us and for taking the time to fill in the review.I am so sorry that your stay was not as you would have expected. I regret we were not up to your expectations.Regarding your remark, I can reassure you that there are not such situations in our hotel. Looking forward in welcoming you back to our hotel!Warm regards,Rareș MareGuest Relations Supervisor

10/10 Sangat Bagus

James

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Just a beautiful hotel with great staff. Accommodated any and every request. I highly recommend this hotel.
Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari Rareș Mare pada tanggal 4 Sep 2023
Dear Mr. James,Thank you for sharing your feedback in regards to your recent experience stay.We're thrilled that you loved our location and you enjoyed the comfort of the room. Guest satisfaction is our main goal, therefore we are glad that our staff made you feel welcomed.We look forward to welcoming you again soon for another amazing experience!Warm regards,Rareș MareGuest Relations Supervisor

10/10 Sangat Bagus

Casey

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel and its staff were beyond amazing. I can’t wait to come back next year and stay. Truly amazing!
Menginap 5 malam pada bulan Agustus 2023
Tanggapan dari Rareș Mare pada tanggal 4 Sep 2023
Dear Casey,Thank you for taking the time to leave your kind review.At the Radisson Blu Hotel, Cluj, we are committed to providing our guests with a comfortable and enjoyable experience, and I'm delighted to hear that we were able to meet your expectations. I'm pleased that our accommodations, amenities, and service were able to make your stay with us a fantastic one.Thank you again for taking the time to leave your feedback. See you next year!Warm regards,Rareș MareGuest Relations Supervisor

10/10 Sangat Bagus

Sara

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beyond our expectation!
Everything was great and exceeded our expectation.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Rareș Mare pada tanggal 4 Sep 2023
Dear Ms. Sara,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to see you have enjoyed your stay with us.We look forward to welcoming you back soon at Radisson Blu Hotel, Cluj.Kind regards,Rareș MareGuest Relations Supervisor

10/10 Sangat Bagus

Hyunmin

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Rareș Mare pada tanggal 4 Sep 2023
Dear Hyunmin,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to see you have enjoyed your stay with us.We look forward to welcoming you back soon at Radisson Blu Hotel, Cluj.Kind regards,Rareș MareGuest Relations Supervisor

10/10 Sangat Bagus

Talaz

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fantastisk hotell med ryddig service og personell
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Rareș Mare pada tanggal 4 Agu 2023
Dear Talaz,Thank you for being our guest and for taking the time to write to us.It is a pleasure to see that you have enjoyed your stay with us.Looking forward in welcoming you again!Regards,Rareș MareGuest Relations Supervisor

10/10 Sangat Bagus

Razvan

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great service, great and clean property
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Rareș Mare pada tanggal 4 Agu 2023
Dear Mr. Razvan,Thank you for taking the time to write to us and for choosing us as for you hotel destination in Cluj-Napoca.Your positive remarks are a huge joy for us, therefore, we are thrilled that you experienced a comfortable experience.Looking forward in welcoming you again!Regards,Rareș MareGuest Relations Supervisor

10/10 Sangat Bagus

marian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very modern rooms
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Rareș Mare pada tanggal 12 Jul 2023
Dear Marian,Thank you for taking the time to offer us your review.It has been a pleasure to have you as a guest and we are thrilled that you have enjoyed your stay with our property.Looking forward in welcoming you again!Best wishes,Rareș MareGuest Relations Supervisor

10/10 Sangat Bagus

benoit

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hôtel haut de gamme à CLUJ
Très bel hôtel moderne au calme dans le parc et proche du centre ville.
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Rareș Mare pada tanggal 27 Jun 2023
Dear Benoit,Thank your for taking the time to review your last stay with Radisson Blu Hotel, Cluj.Thank you for your appreciation for the location and for the modern design of the property.Looking forward in welcoming you back if you return to Cluj-Napoca.Kind regards,Rareș MareGuest Relations Supervisor

10/10 Sangat Bagus

Laszlo, Hallandale Beach

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was a very pleasant surprise the good quality of the hotel!
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Rareș Mare pada tanggal 27 Jun 2023
Dear Mr. Laszlo,Thank you for taking the time to leave your kind review.At the Radisson Blu Hotel, Cluj, we are committed to providing our guests with a comfortable and enjoyable experience, and I'm delighted to hear that we were able to meet your expectations. Thank you again for taking the time to leave your feedback. I hope we'll have a chance to welcome you back soon.Warm regards,Rareș MareGuest Relations Supervisor

10/10 Sangat Bagus

Christopher

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Rareș Mare pada tanggal 20 Jun 2023
Dear Christopher,Thank you for taking the time to review your last stay with us and for choosing us for your accommodation in Cluj-Napoca.Looking forward in welcoming you again!Warm regards,Rareș MareGuest Relations Supervisor

10/10 Sangat Bagus

Ana

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Rareș Mare pada tanggal 30 Mar 2023
Dear Ana,Thank you for choosing Radisson Blu Hotel, Cluj for your recent stay.Creating a great experience for our guests is at the core of everything we do and we are thrilled to receive your wonderful feedback.We look forward to welcoming you back soon again and again.Kind regards,Rareș MareGuest Relations Supervisor

10/10 Sangat Bagus

smaranda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent!
Excellent service, 5*comfort, friendly, professional, helpfull, excellent food, clean 👌
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Rareș Mare pada tanggal 1 Mar 2023
Dear Smaranda,Thank you for you stay and for taking the time to review your recent stay.We are trully happy to hear that you had an enjoyable stay and the staff made you feel welccomed.Looking forward to see you back with your next trip to Cluj!Warm regards,Rareș MareGuest Relations Supervisor

10/10 Sangat Bagus

Hyunmin

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Februari 2023
Tanggapan dari Rareș Mare pada tanggal 23 Feb 2023
Dear Hyunmin,Thank you for your stay and for taking the time to complete the hotel review.It is a pleasure to see that you have enjoyed the hotel services and facilities.Wishing you a wonderful day!Rareș MareGuest Relations Supervisor

10/10 Sangat Bagus

Cosmin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent services!
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Rares Mare pada tanggal 5 Jan 2023
Dear Mr. Cosmin,Thank you for your stay and for taking the time to review your recent accommodation at Radisson Blu Hotel, Cluj.We really appreciate your excellent marks and comments regarding our location, facilities and staff.Looking forward in welcoming you to the hotel with your next visit to Cluj.Warm regards,Rareș MareGuest Relations Supervisor

10/10 Sangat Bagus

Jesse

Menginap 1 malam pada bulan November 2022

10/10 Sangat Bagus

Tomas

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2022
Tanggapan dari Rareș Mare pada tanggal 2 Des 2022
Dear Tomas,Thank you for taking the time to note your review and for being a guest at the Radisson Blu Hotel, Cluj.It is a pleasure to observe that you have had a wonderful stay with us.It would be our honor to host you again in the near future.Warmest regards,Rareș MareGuest Relations Supervisor

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2022
Tanggapan dari Corina pada tanggal 17 Nov 2022
Dear valued guest,Thank you for staying at Radisson Blu Hotel, Cluj and for offering us top scores!We hope we will have the chance to be your host in Cluj-Napoca again.Kind regards,CorinaHotel Representative

10/10 Sangat Bagus

Ancuta

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
Very clean and nice.
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Rares pada tanggal 26 Okt 2022
Dear Ancuta,Thank you for the excellent feedback! We are happy to hear you had such a wonderful experience and we are looking forward to see you again soon.Kind regards,Rares, Hotel Representative

10/10 Sangat Bagus

Joaquim

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good overall
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Rares pada tanggal 26 Okt 2022
Dear Joaquim,Thank you so much for your appreciation towards us! We are happy that you enjoyed your stay and thank you for your overall appreciation. Looking forward to see you again!Kind regards,Rares, Hotel Representative

10/10 Sangat Bagus

Melanie

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Der Blick auf den Park ist grandios. Das Zimmer ist sehr modern und sauber sowie auch das Bad. Nur ist das Bad sehr klein, sodass man mehr oder weniger zuerst in die Dusche gehen muss, um die Tür zu schließen. Aber mit dem Wissen, dass das ein altes Gebäude war, das sehr schön renoviert wurde, verzeiht man es gerne.
Menginap 3 malam pada bulan September 2022
Tanggapan dari Corina pada tanggal 4 Okt 2022
Dear Melanie,Thank you so much for your appreciation towards us! Your review warmed our hearts! We are happy that you enjoyed our rooms with Central Park View and thank you for your appreciation regarding the hard work that was necessary to renovate the building.Looking forward to see you again!Kind regards,CorinaHotel Representative

6/10 Cukup Baik

Steffen

Menginap 1 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Ronald, Boston

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location in the city with a nice Japanese restaurant on the ground floor. The staff were incredibly nice and helpful.
Menginap 3 malam pada bulan Agustus 2022
Tanggapan dari Corina pada tanggal 4 Okt 2022
Dear Ronald,Thank you for choosing our hotel, and for taking the time to write a review! We are so happy to hear that you enjoyed your time at Radisson Blu Hotel, Cluj! Our team is so glad to hear that you enjoyed our Japanese Restaurant, Hikari and overall service. We look forward to see you again soon.Kind Regards,Corina,Hotel Representative