Gym
Cek ketersediaan

Ulasan untuk Grand Coloane Resort

4.5 out of 5
Grand Coloane Resort
1918 Estrada De Hac Sa, Coloane

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 373 dari 1001 ulasan" "
Penilaian 8 - Bagus. 487 dari 1001 ulasan" "
Penilaian 6 - Cukup Baik. 102 dari 1001 ulasan" "
Penilaian 4 - Buruk. 20 dari 1001 ulasan" "
Penilaian 2 - Sangat Buruk. 19 dari 1001 ulasan" "

8,4/10

Kebersihan

8,6/10

Staf & layanan

8,2/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Eric

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 26 Apr 2024
Dear Guest, Thank you for taking the time to reply the survey about your recent stay. I am delighted to learn that you have overall enjoyed your stay with us. I most sincerely hope to welcome you back in the coming future. Warmest Regards,Christian BuggelsheimGeneral Manager

10/10 Sangat Bagus

Rachael

Bepergian dalam rombongan
Disukai: Fasilitas
The Grand Coloane is a great place to get away for a different e-work environment or family vacation. I highly recommend staying ocean side. Sitting on the balcony at night or early morning is quite relaxing. The staff are very helpful and kind.
Menginap 4 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 12 Apr 2024
Dear Guest, Thank you for taking the time to reply the survey about your recent stay. I am delighted to learn that you have overall enjoyed your stay with us. I most sincerely hope to welcome you back in the coming future. Warmest Regards,Christian BuggelsheimGeneral Manager

6/10 Cukup Baik

Ivan

Bepergian bersama keluarga dan anak
Good for children and young teens due to swimming pool, but no life guards.. Short of staff. Nature around the area is very good, beach and hiking.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 8 Apr 2024
Dear Guest, Thank you for taking the time to reply the survey about your recent stay. I am delighted to learn that you have overall enjoyed your stay with us. I most sincerely hope to welcome you back in the coming future. Warmest Regards,Christian BuggelsheimGeneral Manager

8/10 Bagus

Yuki

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
房間夠大，但附近冇餐廳
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Grand Coloane Resort pada tanggal 3 Apr 2024
尊敬的賓客， 十分感謝你百忙之中對這次入住做出點評。 我們很高興得知你對整個入住基本感到滿意，我和我的管理團隊們將會不斷優化服務，為你提供更優質的服務。 期待你的再次光臨。致意！ 金沛 總經理 鷺環海天度假酒店

10/10 Sangat Bagus

Fan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
環境很好
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari 金沛 總經理 鷺環海天度假酒店 pada tanggal 28 Mar 2024
尊敬的賓客， 十分感謝你百忙之中對這次入住做出點評。 我們很高興得知你對整個入住基本感到滿意，我和我的管理團隊們將會不斷優化服務，為你提供更優質的服務。 期待你的再次光臨。 致意！ 金沛 總經理 鷺環海天度假酒店

2/10 Sangat Buruk

May Lin

Tidak Disukai: Kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 26 Mar 2024
Dear Guest, Thank you for taking the time to reply the survey about your recent stay. I am delighted to learn that you have overall enjoyed your stay with us. I most sincerely hope to welcome you back in the coming future. Warmest Regards,Christian BuggelsheimGeneral Manager

10/10 Sangat Bagus

Siu Kwan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 18 Feb 2024
Dear Guest, Thank you for taking the time to reply the survey about your recent stay. I am delighted to learn that you have overall enjoyed your stay with us. I most sincerely hope to welcome you back in the coming future. Warmest Regards,Christian BuggelsheimGeneral Manager

8/10 Bagus

Po Chu Monique

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Quiet and refreshing surroundings. Room designs are spacious and comfortable. Hotel facilities are clean and relaxing.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 17 Feb 2024
Dear Guest, Thank you for taking the time to reply the survey about your recent stay. I am delighted to learn that you have overall enjoyed your stay with us. I most sincerely hope to welcome you back in the coming future. Warmest Regards,Christian BuggelsheimGeneral Manager

8/10 Bagus

Jeremy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 17 Feb 2024
Dear Guest, Thank you for taking the time to reply the survey about your recent stay. I am delighted to learn that you have overall enjoyed your stay with us. I most sincerely hope to welcome you back in the coming future. Warmest Regards,Christian BuggelsheimGeneral Manager

10/10 Sangat Bagus

Yamima

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Quite spacious, friendly staffs 11/10 would stay there again
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 17 Feb 2024
Dear Guest, Thank you for taking the time to reply the survey about your recent stay. I am delighted to learn that you have overall enjoyed your stay with us. I most sincerely hope to welcome you back in the coming future. Warmest Regards,Christian BuggelsheimGeneral Manager

6/10 Cukup Baik

Kwok chuen

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 26 Mar 2024
Dear Guest, Thank you for taking the time to reply the survey about your recent stay. I am delighted to learn that you have overall enjoyed your stay with us. I most sincerely hope to welcome you back in the coming future. Warmest Regards,Christian BuggelsheimGeneral Manager

8/10 Bagus

Po Chu Monique

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The environment and design of the hotel is clean, relaxing and beautiful. Staff service is excellent. But transportation to downtown should improve. e.g. hotel shuttle bus service should be available on weekdays as well.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Grand Coloane Resort pada tanggal 1 Feb 2024
Dear Valued Guest, Thank you very much for giving us your feedback of your stay in Grand Coloane Resort. We’re glad to know that you have an enjoyable stay with us. We will keep improving our service and looking forward to having you back in the future. Christian Buggelsheim General Manager Grand Coloane Resort

8/10 Bagus

Suet Yan

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Grand Coloane Resort pada tanggal 1 Feb 2024
Dear Valued Guest, Thank you very much for giving us your feedback of your stay in Grand Coloane Resort. We’re glad to know that you have an enjoyable stay with us. We will keep improving our service and looking forward to having you back in the future. Christian Buggelsheim General Manager Grand Coloane Resort

8/10 Bagus

JIWON

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
전체적으로 만족
직원분들 친절하심. 시설은 사용감이 있지만 노후되지 않게 잘 가꾸었고 청결함. 자연과 어우러지는 내외부시설이 아름다움. 다만 택시가 정말 안 옴. 배차간격이 넓은 셔틀 버스는 작아서 손님이 많을 성수기는 수용불가. 콘센트 몇군데에 전류가 흐르지 않음.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari General Manager pada tanggal 25 Jan 2024
Dear Guest, Thank you for taking the time to reply the survey about your recent stay. I am delighted to learn that you have overall enjoyed your stay with us. I most sincerely hope to welcome you back in the coming future. Warmest Regards,Christian BuggelsheimGeneral ManagerGrand Coloane Resort

10/10 Sangat Bagus

Ieng Chi Bonnie

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari General Manager pada tanggal 17 Jan 2024
Dear Guest, Thank you for taking the time to reply the survey about your recent stay. I am delighted to learn that you have overall enjoyed your stay with us. I most sincerely hope to welcome you back in the coming future. Warmest Regards,Christian BuggelsheimGeneral ManagerGrand Coloane Resort

8/10 Bagus

PING SUM

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
值得再次入住的休閒度假酒店
澳門鷺環海天度假酒店一如以往，環境寧靜、舒適休閒，酒店員工服務親切有禮，早餐品質亦能保持昔日水準，加上疫情之後，整體外牆油漆工程大致完成，令此行感覺非常良好。讚！ 惟需要改善的是，酒店的接駁車至今仍未能回復正常服務，或許這是營運效益及客量需求而無法提供完整服務，這點我們當然可以理解，但貴酒店網頁卻仍然顯示舊有的行車時間表及接駁點，這導至今次我們在路上苦候了一段時間。 為方便住客安排行程，希望貴酒店能適時更新相關資料，謝謝！
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari 金沛 總經理 鷺環海天度假酒店 pada tanggal 20 Jan 2024
尊貴的客人，你好！非常感謝您選擇入住鷺環海天度假酒店，同時十分感謝你對我們支持和讚美，我們將會繼續堅持提供優質的服務和進一步提升。另外，你所提及的關於接駁巴士時間表格問題，我們將會通知相關部門立即跟進。再次感謝你的反饋，期待你的再次光臨。

6/10 Cukup Baik

Evan

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
The staffs were great. The facilities were great. The building was a bit run down. The hotel may or may not worth the 5 stars. One big problem is transportation as the Taxi in Macau is basically mafia operated with no Uber or Grab or Ola or Didi or Gocar. Several times we had to rely on public bus.
Tanggapan dari Christian Buggelsheim pada tanggal 11 Jan 2024
Dear Valued Guest, Thank you very much for giving us your feedback of your stay in Grand Coloane Resort. We’re glad to know that you have an enjoyable stay with us. We will keep improving our service and looking forward to having you back in the future. Christian Buggelsheim General Manager Grand Coloane Resort

8/10 Bagus

Mei Wa

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 17 Jan 2024
Dear Guest, Thank you for taking the time to reply the survey about your recent stay. I am delighted to learn that you have overall enjoyed your stay with us. I most sincerely hope to welcome you back in the coming future. Warmest Regards,Christian BuggelsheimGeneral ManagerGrand Coloane Resort

10/10 Sangat Bagus

Sheikh Taslim

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely and peaceful place for family outing! You should try the calm and fomfort arround with indoor and outdoor swimingpools. Kid's activities. The trainers are very helpful and kid-friendly. No hurry! Thats the beauty. Finally the foods, specially for long breakfast, many items even you don't need any formal lunch after it. We like it. Lastly, I should mention you may find some ants in the room, should be careful if you have kids with you, otherwise they are not harmful. I'll prefer to go again!
Menginap 1 malam pada bulan November 2023
Tanggapan dari Christian Buggelsheim pada tanggal 11 Jan 2024
Lovely and peaceful place for family outing! You should try the calm and fomfort arround with indoor and outdoor swimingpools. Kid's activities. The trainers are very helpful and kid-friendly. No hurry! Thats the beauty. Finally the foods, specially for long breakfast, many items even you don't need any formal lunch after it. We like it. Lastly, I should mention you may find some ants in the room, should be careful if you have kids with you, otherwise they are not harmful. I'll prefer to go again!

8/10 Bagus

TANG

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Friendly nice staff, check in and check out efficient. The quality of food is nice. Nice sunset view and silent environment. However, the room is a bit old and need to renovate
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Christian Buggelsheim pada tanggal 11 Jan 2024
Dear Valued Guest, Thank you very much for giving us your feedback of your stay in Grand Coloane Resort. We’re glad to know that you have an enjoyable stay with us. We will keep improving our service and looking forward to having you back in the future. Christian Buggelsheim General Manager Grand Coloane Resort

8/10 Bagus

CHO WING

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Grand Coloane Resort pada tanggal 1 Feb 2024
Dear Valued Guest, Thank you very much for giving us your feedback of your stay in Grand Coloane Resort. We’re glad to know that you have an enjoyable stay with us. We will keep improving our service and looking forward to having you back in the future. Christian Buggelsheim General Manager Grand Coloane Resort

10/10 Sangat Bagus

Sudeep

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 17 Jan 2024
Dear Guest, Thank you for taking the time to reply the survey about your recent stay. I am delighted to learn that you have overall enjoyed your stay with us. I most sincerely hope to welcome you back in the coming future. Warmest Regards,Christian BuggelsheimGeneral ManagerGrand Coloane Resort

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 17 Jan 2024
Dear Guest, Thank you for taking the time to reply the survey about your recent stay. I am delighted to learn that you have overall enjoyed your stay with us. I most sincerely hope to welcome you back in the coming future. Warmest Regards,Christian BuggelsheimGeneral ManagerGrand Coloane Resort

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 17 Jan 2024
Dear Guest, Thank you for taking the time to reply the survey about your recent stay. I am delighted to learn that you have overall enjoyed your stay with us. I most sincerely hope to welcome you back in the coming future. Warmest Regards,Christian BuggelsheimGeneral ManagerGrand Coloane Resort

8/10 Bagus

Wing Hang

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 17 Jan 2024
Dear Guest, Thank you for taking the time to reply the survey about your recent stay. I am delighted to learn that you have overall enjoyed your stay with us. I most sincerely hope to welcome you back in the coming future. Warmest Regards,Christian BuggelsheimGeneral ManagerGrand Coloane Resort

10/10 Sangat Bagus

Gantsolmon

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice and cozy place
Tanggapan dari General Manager pada tanggal 17 Feb 2024
Dear Guest, Thank you for taking the time to reply the survey about your recent stay. I am delighted to learn that you have overall enjoyed your stay with us. I most sincerely hope to welcome you back in the coming future. Warmest Regards,Christian BuggelsheimGeneral Manager

10/10 Sangat Bagus

richard, San Diego

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent resort with super friendly staff.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Christian Buggelsheim pada tanggal 14 Nov 2023
Dear Valued Guest, Thank you very much for giving us your feedback of your stay in Grand Coloane Resort. We’re glad to know that you have an enjoyable stay with us. We will keep improving our service and looking forward to having you back in the future.

8/10 Bagus

KWOK WAI

Menginap 2 malam pada bulan November 2023
Tanggapan dari General Manager pada tanggal 17 Jan 2024
Dear Guest, Thank you for taking the time to reply the survey about your recent stay. I am delighted to learn that you have overall enjoyed your stay with us. I most sincerely hope to welcome you back in the coming future. Warmest Regards,Christian BuggelsheimGeneral ManagerGrand Coloane Resort

10/10 Sangat Bagus

Chun Kit

Bepergian bersama teman, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
舒適
Menginap 1 malam pada bulan November 2023
Tanggapan dari 金沛 總經理 pada tanggal 14 Nov 2023
尊敬的賓客， 十分感謝你百忙之中對這次入住做出點評。 我們很高興得知你對整個入住基本感到滿意， 期待你的再次光臨。致意！

8/10 Bagus

Sarah

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It is a spacious hotel in a location that you can see a different side of Macau. Love the beach and sea view from the hotel room. The swimming pool area also nice and kids friendly environment. The only down point is that it is not at a very convenient location that you might have difficulties for getting a taxi during peak hour if you have missed the shuttle bus or buses outside the hotel (they all runs in every 30 minutes). Also, it would be nice if they had a convenient shop inside the hotel. As if customers need some daily necessity or snacks, they would have to bring themselves or travel back to the main city center to get them.
Menginap 2 malam pada bulan November 2023
Tanggapan dari General Manager Grand Coloane Resort pada tanggal 14 Nov 2023
Dear guest, Thank you very much for sharing your stay experience with us. I am sorry to learn that you had a less satisfactory experience. My team and I will review the comments that you have shared with us and will strive hard to improve our quality of service. We look forward to welcoming you back with us in the coming future. Best regards,

8/10 Bagus

Kay Kay Katherine

Disukai: Staf & layanan, kenyamanan kamar
舊地重遊
這間酒店很有外國旅遊feel, 因為大部分是外國人，而且有個無敵游泳池、房間露台，可惜因為太耐，已經有很多設施老化，配套設施也不好，穿梭巴士太少坐位，大部分人都坐不到，也沒有賭場，但只想渡假的人，價錢十分合理
Menginap 1 malam pada bulan November 2023
Tanggapan dari 金沛 總經理 pada tanggal 14 Nov 2023
尊敬的賓客， 十分感謝你百忙之中對這次入住做出點評。 我們很抱歉未能為你提供一個滿意的入住體驗，同時也留意到你提及的問題，我們將會與團隊進行分享并在日後不斷改進。 期待你的再次光臨。 致意！

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023

8/10 Bagus

nah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good
Menginap 2 malam pada bulan Oktober 2023

8/10 Bagus

Wing Hang

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A comfortable experience of accommodation
The staff is nice and we are appreciated for the free upgrade to high floor. Great scenery and cosy environment for the hotel. But there is room for improvement as the reception and resolution of television is quite low with static noise.
Cosy environment
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari General Manager Grand Coloane Resort pada tanggal 14 Nov 2023
Dear guest, Thank you very much for sharing your stay experience with us. I am sorry to learn that you had a less satisfactory experience. My team and I will review the comments that you have shared with us and will strive hard to improve our quality of service. We look forward to welcoming you back with us in the coming future. Best regards,

10/10 Sangat Bagus

Chit Lai

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Great vibe, just need maintenance
Overall a pleasant experience in this lovely nature oriented hotel. Love the chill out vibe and family friendly atmosphere and surroundings. I know it is an older hotel but it would be nice if the management can pay more attention to the maintenance. My hotel bathroom shower glass door was not really in place, so I couldn’t close it while taking a shower. I understand it takes time to manage such a big number of hotel rooms. Just a heads up to the management team if they can check each room’s situation. Thank you for everything.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari General Manager Grand Coloane Resort pada tanggal 14 Nov 2023
Dear guest, Thank you very much for sharing your stay experience with us. I am sorry to learn that you had a less satisfactory experience. My team and I will review the comments that you have shared with us and will strive hard to improve our quality of service. We look forward to welcoming you back with us in the coming future. Best regards,

8/10 Bagus

Jenny

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Excellent
Billy, Director of Rooms, helped us assure all details in place, as we traveled with baby and had many requests. Then, the F&B room service and pool staff was excellent too. Very accommodating and beautiful setup for birthday. We stayed at this property ALWAYS when in Macau, before called Westin, now changed name. We would continue staying there.
Menginap 4 malam pada bulan September 2023
Tanggapan dari Christian Buggelsheim General Manager pada tanggal 17 Okt 2023
Dear Guest, Thank you for taking the time to reply the survey about your recent stay. I am delighted to learn that you have overall enjoyed your stay with us and especially service provided by Billy. My team and I most sincerely hope to welcome you back in the coming future. Warmest Regards,Christian BuggelsheimGeneral ManagerGrand Coloane Resort

8/10 Bagus

LI CHUN

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

2/10 Sangat Buruk

Richard

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2023

8/10 Bagus

IOI TIM

Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

Gayoung

Menginap 3 malam pada bulan September 2023

10/10 Sangat Bagus

Aftab

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2023
Tanggapan dari Christian Buggelsheim pada tanggal 25 Sep 2023
Dear Valued Guest, Thank you very much for giving us your feedback of your stay in Grand Coloane Resort. We’re glad to know that you have an enjoyable stay with us. We will keep improving our service and looking forward to having you back in the future. Christian Buggelsheim General Manager Grand Coloane Resort

10/10 Sangat Bagus

Louise

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2023
Tanggapan dari Christian Buggelsheim pada tanggal 25 Sep 2023
Dear Valued Guest, Thank you very much for giving us your feedback of your stay in Grand Coloane Resort. We’re glad to know that you have an enjoyable stay with us. We will keep improving our service and looking forward to having you back in the future. Christian Buggelsheim General Manager Grand Coloane Resort

8/10 Bagus

Yin Ying

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
住宿在沙灘附近，環境幽靜，可惜當天下雨，若不然環境不錯，小朋友可以在遊樂場和泳池玩樂
Menginap 1 malam pada bulan September 2023
Tanggapan dari 金沛 總經理 pada tanggal 25 Sep 2023
尊敬的賓客， 十分感謝你百忙之中對這次入住做出點評。 我們很高興得知你對整個入住基本感到滿意，我們將會不斷優化我們的服務，為賓客提供優質的服務。 期待你的再次光臨。 致意！

10/10 Sangat Bagus

WONG

Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Grand Coloane Resort pada tanggal 30 Agu 2023
Dear Guest, Thank you for the rating! We are delighted to learn that you have overall enjoyed your stay. We most sincerely hope to welcome you back in the coming future. Warmest Regards, Christian Buggelsheim General Manager Grand Coloane Resort

6/10 Cukup Baik

Shiping

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas
Very quiet, but service is very badly
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Grand Coloane Resort pada tanggal 30 Agu 2023
Dear Shiping, Thank you for taking the time to share your experience. We have taken note of your feedback and it was passed to concerned management for immediate improvement. We will do our utmost in order to improve our services as your satisfaction is our priority. Warmest Regards, Christian Buggelsheim General Manager Grand Coloane Resort

8/10 Bagus

Wai Keung Felix

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari 金沛 總經理 pada tanggal 25 Sep 2023
尊敬的賓客， 十分感謝你百忙之中對這次入住做出點評。 我們很高興得知你對整個入住基本感到滿意，我們將會不斷優化我們的服務，為賓客提供優質的服務。 期待你的再次光臨。 致意！

8/10 Bagus

SIU LUN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari Grand Coloane Resort pada tanggal 30 Agu 2023
Dear SIU LUN, Thank you for the rating. We are delighted to learn that you have overall enjoyed your stay. We most sincerely hope to welcome you back in the coming future. Warmest Regards, Christian Buggelsheim General Manager Grand Coloane Resort

10/10 Sangat Bagus

Chi Wai

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Christian Buggelsheim pada tanggal 25 Sep 2023
Dear Valued Guest, Thank you very much for giving us your feedback of your stay in Grand Coloane Resort. We’re glad to know that you have an enjoyable stay with us. We will keep improving our service and looking forward to having you back in the future.

10/10 Sangat Bagus

Yongmi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Grand Coloane Resort pada tanggal 30 Agu 2023
Dear Yongmi, Thank you for the rating. We are delighted to learn that you have overall enjoyed your stay. We most sincerely hope to welcome you back in the coming future. Warmest Regards, Christian Buggelsheim General Manager Grand Coloane Resort