Hotel Keluarga di Colonnata

"We arrived hoping for a simple rest before an early flight, but the experience was disappointing. The front desk refused early check-in, which set the tone. Our room’s AC didn’t work, and there was no phone in the room, so we had to go down to the lobby to report it—twice—before anything was done. We were finally moved to a different room around midnight. With a 4:00 am airport departure, we barely slept. For the price, basic comforts and responsive service should be a given. Would not stay here...

"Camera molto pulita, colazione fantastica e personale disponile! Parcheggio gratuito disponibile"

"This was the most beautiful property up in the hills, but only a couple of miles from the city center. The breakfast was great as you sit outside looking at the gardens and surrounding country side. The room was very clean with a great view of the hilly area. Very friendly staff made us feel welcome. The hotel even has a complimentary shuttle to get you closer to the city center. Oh yeah, the coffee machine was awesome. Just push a button to choose between American coffee, cappuccino, hot...

"The staff was very polite and helpful. The breakfast buffet was the best, with a great selection of food."

"Arriving at this villa was breathtaking. The immaculate gardens and beautiful structure gave a Tuscan villa feel while still being close enough by bus to the city centre. We booked a family room for 2 adults and 3 kids which was larger than expected and very comfortable, especially the bed. It had a big balcony where we could see the gardens and sunset which created a great memory. The only issue was that we couldn't easily keep the doors open to each room to allow the kids in and out as they...

"Beautiful, quiet location. Easy access to Florence and Bologna."

"The room was very clean and staff was friendly. The room was comfortable."

"ALERT! Manager will try to deny this review as he said to us when leaving - THE POOL. Nice view and pool but we had to get our own towels from a bag. We had to clean chairs off of food/cigs & towels after waiting patiently for help. The one pool employee was never proactive. Also BEWARE, the hotel rents out the pool to outside parties so you may be left without anywhere to sit or get service which happened to us on July 21st. THE ROOM, is in high need of renovations. Dirty, bugs, ants...