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Ulasan untuk Embassy Suites by Hilton Colorado Springs

3.5 out of 5
Embassy Suites by Hilton Colorado Springs
7290 Commerce Center Drive, Colorado Springs, CO

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 536 dari 1001 ulasan" "
Penilaian 8 - Bagus. 252 dari 1001 ulasan" "
Penilaian 6 - Cukup Baik. 98 dari 1001 ulasan" "
Penilaian 4 - Buruk. 58 dari 1001 ulasan" "
Penilaian 2 - Sangat Buruk. 57 dari 1001 ulasan" "

8,4/10

Kebersihan

8,8/10

Staf & layanan

8,4/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Kathy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Food was great. Customer service was outstanding.
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Paul

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice big rooms
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Jared

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Polite staff, clean room, and great buffet style breakfast.
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Ben S. pada tanggal 15 Mei 2024
Thank you for taking the time to fill out the review. We appreciate the feedback.

10/10 Sangat Bagus

Reyna

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The breakfast was delicious!! We had a hotel birthday party for my son and his cousins and they had a blast in the pool and playing games!! Would definitely do it again!!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Front Desk Team pada tanggal 12 Mei 2024
Sooo glad he enjoyed his birthday!!! Hope you come again real soon!!

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Ben S. pada tanggal 11 Mei 2024
Thank you for taking the time to fill out the review regarding your recent stay with our hotel. We appreciate your business and hope that you will choose to stay with us again.

8/10 Bagus

Kylor

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was a very nice secluded area.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Ben S. pada tanggal 11 Mei 2024
Thank you for taking the time to fill out the review regarding your recent stay with us. We hope that you will choose to stay with us again.

10/10 Sangat Bagus

Christopher

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My kids loved the menu, many choices
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Ben S. pada tanggal 11 Mei 2024
Thank you for taking the time to fill out the review regarding your recent stay with us. We hope that you will choose to stay with us again.

10/10 Sangat Bagus

Nevada

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I really enjoyed staying here. The breakfast was AMAZING and it was right where we wanted to be. Would stay here again and recommend. Only flaw was we didn't have hot water.. we overlooked though with everything else that wowed us.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Ben S. pada tanggal 27 Apr 2024
Thank you for taking the time to fill out the review regarding your recent stay with our hotel. We appreciate the feedback and hope that you will choose us again should the need arise.

4/10 Buruk

Heidi

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
This was ok. Our room wasn’t the greatest, first night the AC was off and the couch smelled really foul. We ate the included the breakfast first day but it wasn’t the greatest so we skipped it the following day. Ideal location bc it’s close to everything. Front desk was nice and fast. I wouldn’t go back unfortunately.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Front Desk Team pada tanggal 19 Apr 2024
Sorry to hear of your poor experience. We value your business and thank you for your feedback.

10/10 Sangat Bagus

Melizza

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved the open space within the hotel. Very nice and clean and very organized.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Front Desk Team pada tanggal 18 Apr 2024
Thank you for staying with us, we are glad you enjoyed your stay!

10/10 Sangat Bagus

Sharon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice check in
Menginap 1 malam pada bulan April 2024
Tanggapan dari Front Desk staff pada tanggal 18 Apr 2024
Thank you for staying with us, we are glad you enjoyed your stay!

10/10 Sangat Bagus

Deanne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Front Desk staff pada tanggal 18 Apr 2024
Thank you for staying with us!

10/10 Sangat Bagus

Crystal

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Greatt place to stay
Menginap 3 malam pada bulan April 2024
Tanggapan dari Front Desk Team pada tanggal 16 Apr 2024
Thank you for those kind words we are glad you enjpyed your stay!

2/10 Sangat Buruk

yueqin

Menginap 2 malam pada bulan April 2024
Tanggapan dari Ben S. pada tanggal 11 Mei 2024
Thank you for taking the time to fill out the review regarding your recent stay with us. We appreciate your feedback.

10/10 Sangat Bagus

Judith

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Even though this obviously an older Embassy suites, they have done well with up keep. The hospitality hour was expecially nice with an actual bar area instead of out in the middle of the lobby.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Ben S. pada tanggal 14 Apr 2024
Thank you for taking the time to fill out the review regarding your recent stay with our hotel. We appreciate the feedback and hope that you will choose us again should the need arise.

8/10 Bagus

William

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Property was in ok condition. Not as nice as other Embassy Suites.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Ben S. pada tanggal 10 Apr 2024
Thank you for taking the time to fill out the review regarding your recent stay with our hotel. We appreciate your feedback and are happy to announce that we are due for a full renovation of our property next year. .

6/10 Cukup Baik

Mohan

Bepergian bersama keluarga dan anak
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Staffs at reception were not friendly.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Ben S. pada tanggal 10 Apr 2024
Thank you for taking the time to fill out the review regarding your recent stay with our hotel. We appreciate your feedback and apologize that you encounter with the reception staff was not up to our standards.

10/10 Sangat Bagus

Matthew

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent stay! Our family had used this property several times over the years and we have enjoyed each stay! Really great staff and awesome room layouts!
Menginap 4 malam pada bulan April 2024
Tanggapan dari Ben S. pada tanggal 7 Apr 2024
Thank you for taking the time to fill out the review regarding your recent stay with our hotel. We appreciate the feedback and hope that you will choose us again should the need arise.

10/10 Sangat Bagus

Andrew

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Ben S. pada tanggal 10 Apr 2024
Thank you for taking the time to fill out the review regarding your recent stay with our hotel. We appreciate your feedback and hope that you will choose us again should the need arise.

10/10 Sangat Bagus

Bobby, Clinton

Menginap 1 malam pada bulan April 2024
Tanggapan dari Ben S. pada tanggal 27 Apr 2024
Thank you for taking the time to fill out the review regarding your recent stay with our hotel. We appreciate the feedback and hope that you will choose us again should the need arise.

10/10 Sangat Bagus

Amber

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Pet friendly
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Ben S. pada tanggal 3 Apr 2024
Thank you for taking the time to fill out the review regarding your recent stay with our hotel. We appreciate the feedback and hope that you will choose us again should the need arise.

10/10 Sangat Bagus

Erika, Clinton

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful property and friendly staff
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Ben S. pada tanggal 3 Apr 2024
Thank you for taking the time to fill out the review regarding your recent stay with our hotel. We appreciate the feedback and hope that you will choose us again should the need arise.

10/10 Sangat Bagus

mark edward

Disukai: Kondisi & fasilitas properti
Great hotel very friendly staff happy hour and breakfast were amazing
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Ben S. pada tanggal 10 Apr 2024
Thank you for taking the time to fill out the review regarding your recent stay with our hotel. We appreciate your feedback and hope that you will choose us again should the need arise.

8/10 Bagus

Alan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We loved the breakfast. The bathroom in the room could use some updates & a taller toilet.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Ben S. pada tanggal 3 Apr 2024
Thank you for taking the time to fill out the review regarding your recent stay with our hotel. We appreciate the feedback and hope that you will choose us again should the need arise.

8/10 Bagus

Brian

Tidak Disukai: Kondisi & fasilitas properti
Everything was good, only problem was 1 elevator was down and also closed abruptly even with putting my hand in front
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Ben S. pada tanggal 3 Apr 2024
Thank you for taking the time to fill out the review regarding your recent stay with our hotel. We appreciate the feedback and hope that you will choose us again should the need arise.

10/10 Sangat Bagus

Katie

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were so welcoming, a lot of activities and very family friendly.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ben S. pada tanggal 23 Mar 2024
Thank you for taking the time to fill out the review regarding your recent stay with our hotel. We appreciate your feedback and hope that you will choose to stay with us again should the need arise.

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Ben S. pada tanggal 3 Apr 2024
Thank you for taking the time to fill out the review regarding your recent stay with our hotel. We appreciate the feedback and hope that you will choose us again should the need arise.

6/10 Cukup Baik

Jeremy

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
I booked 2 rooms, one was a Mountain View suite. I knew the Mountain View suite was slightly larger. I purposely booked it for me, my wife and my son because it was a little bigger room. At check-in I had forgotten it was called “Mountain View” I just told her I had booked 2 rooms a King suite and a standard King. She said all my rooms are suites. I mistakenly put my parents in the bigger room. Turns out the roof was leaking horribly in the Mountain View suite and the carpet was soaked. They also realized about 1:00-2:00am that the heat didn’t work. The temp was 53° inside the room. The next morning the staff moved my parents to a different room. The hotel is old and need serious renovations. The roof was leaking all over the hotel, paint peeling off the walls. The staff was nice and friendly, but it wasn’t a great experience for us.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Ben S. pada tanggal 21 Mar 2024
Thank you for taking the time to fill out the review regarding your recent stay with our hotel. We appreciate your feedback and apologize that we did not live up to your expectations and Hilton standards during your stay. Due to the recent extreme snowstorm, we did experience some challenges.

8/10 Bagus

Haile

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The outside seemed a bit dated. But the inside was very nice and clean. Great staff. The bar and 14ers restaurant were both really nice!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ben S. pada tanggal 21 Mar 2024
Thank you for taking the time to fill out this survey regarding your recent stay with our hotel. We appreciate your business and hope that you will choose us again should the need arise.

10/10 Sangat Bagus

Michelle

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was clean and very spacious. The breakfast was amazing and the hotel staff were excellent. Our check-in process was seamless and the clerk was friendly and quite efficient.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ben S. pada tanggal 19 Mar 2024
Thank you for taking the time to fill out this survey regarding your recent stay with our hotel. We appreciate the feedback and hope that you will choose to stay with us again should the need arise.

8/10 Bagus

Stuart

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Ben S. pada tanggal 20 Mar 2024
Thank you for taking the time to fill out the review regarding your recent stay with our hotel. We appreciate the feedback and hope that you will choose us again should the need arise.

10/10 Sangat Bagus

Darren

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Breakfast
Tanggapan dari Ben S. pada tanggal 19 Mar 2024
Thank you for taking the time to fill out this survey regarding your recent stay with our hotel. We appreciate the feedback and hope that you will choose to stay with us again should the need arise.

10/10 Sangat Bagus

Walter

Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Ben S. pada tanggal 19 Mar 2024
Thank you for taking the time to fill out this survey regarding your recent stay with our hotel. We appreciate the feedback and hope that you will choose to stay with us again should the need arise.

10/10 Sangat Bagus

Douglas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ben S. pada tanggal 16 Mar 2024
Thank you for taking the time to fill out this survey. We appreciate your business and hope that you will choose us again should the need arise.

10/10 Sangat Bagus

Barbie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The only thing I would change is to have coffee available downstairs 24/7. Everything else was great 💯
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Ben S. pada tanggal 15 Mar 2024
Thank you for taking the time to fill out this review. We appreciate your business and hope that you will choose to stay with us again should the need arise.

10/10 Sangat Bagus

Tami

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great breakfast and Mountain View - super clean
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ben S. pada tanggal 15 Mar 2024
Thank you for taking the time to fill out this review. We appreciate your business and hope that you will choose to stay with us again should the need arise.

10/10 Sangat Bagus

Jennifer

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ben S. pada tanggal 3 Apr 2024
Thank you for taking the time to fill out the review regarding your recent stay with our hotel. We appreciate the feedback and hope that you will choose us again should the need arise.

10/10 Sangat Bagus

Kristy

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ben S. pada tanggal 15 Mar 2024
Thank you for taking the time to fill out this review. We appreciate your business and hope that you will choose to stay with us again should the need arise.

8/10 Bagus

Jerry

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Waterfall..plenty of room to dine. Great staff
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ben S. pada tanggal 26 Feb 2024
Thank you for taking the time to fill out the review regarding your recent stay with our hotel. We appreciate the feedback and hope that you will choose to stay with us again should the need arise.

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan
A little uncomfortable
Overall the stay was pretty good. However, I had a really concerning experience where on my first night, I had just returned from a business outing and came back to my hotel room to find the toilet seat up (I am female and do not have the seat up), towels removed and a few things moved around. However, it was not housekeeping because my bed was not made and nothing was replaced. I was really, really spooked for the remainder of my stay, as I felt unsafe in my own space. I let the front desk know and they said “huh could have been maintenance”, but no apology and no correction. I then asked for housekeeping to come up and make the bed and replace the missing towels, but nobody ever came. It was a strange experience.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Ben S. pada tanggal 24 Feb 2024
Thank you for taking the time to fill out the review regarding your recent stay with our hotel. I apologize for the issues that you had during your stay and hope that we addressed them in the other survey.

10/10 Sangat Bagus

Sonia

Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Ben S. pada tanggal 20 Mar 2024
Thank you for taking the time to fill out the review regarding your recent stay with our hotel. We appreciate the feedback and hope that you will choose us again should the need arise.

8/10 Bagus

Stephen, Bakersfield

Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Ben S. pada tanggal 20 Mar 2024
Thank you for taking the time to fill out the review regarding your recent stay with our hotel. We appreciate the feedback and hope that you will choose us again should the need arise.

10/10 Sangat Bagus

nahid

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent stay
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Ben S. pada tanggal 24 Feb 2024
Thank you for taking the time to fill out the review regarding your recent stay with our hotel. We appreciate your feedback and hope that you will choose to stay with us again should the need arise.

6/10 Cukup Baik

Julie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Disappointing experience
We always love staying with you.Unfortunately this time are room was freezing during the night and the pool area was flooded because of the hot tub and out of control kids it was very slick.Buffet could have been better.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ben S. pada tanggal 13 Feb 2024
Thank you for taking the time to fill out the review regarding your recent stay with our hotel. We appreciate your feedback and apologize for the issues during your stay..

10/10 Sangat Bagus

Eric

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Ben S. pada tanggal 13 Feb 2024
Thank you for taking the time to fill out the review regarding your recent stay with our hotel. We appreciate your feedback and hope that you will choose us again should the need arise.

8/10 Bagus

Staci

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Great hotel.
We had a wonderful stay. Rooms have plenty of space could the bathrooms a little small and could use some updates. The swimming pool was great just a little chilly. Overall it was great.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Ben S. pada tanggal 7 Feb 2024
Thank you for taking the time to fill out the review regarding your recent stay with our hotel. We appreciate your business and your feedback.

10/10 Sangat Bagus

Kimberly

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Everything
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ben S. pada tanggal 5 Feb 2024
Thank you for taking the time to fill out the review regarding your recent stay with our hotel. We appreciate your feedback and hope that you will choose us again should the need arise.

10/10 Sangat Bagus

Gerald

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ben S. pada tanggal 7 Feb 2024
Thank you for taking the time to fill out the review regarding your recent stay with our hotel. We appreciate your business and your feedback.

10/10 Sangat Bagus

Rachael

Bepergian dalam rombongan
Sherry is amazing!!! So helpful and efficient
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ben S. pada tanggal 4 Feb 2024
Thank you for taking the time to fill out the review regarding your recent stay with our hotel. We appreciate the feedback and hope that you will choose us again should the need arise.

10/10 Sangat Bagus

Angela

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ben S. pada tanggal 4 Feb 2024
Thank you for taking the time to fill out the review regarding your recent stay with our hotel. We appreciate the feedback and hope that you will choose us again should the need arise.